Panera Bread

Name: Panera Bread
Rating: 4.9 (1187141 reviews)
Author: Panera Bread

Order Ahead, Pick-Up, Rewards

Free · Designed for iPhone

1.2M Ratings
Awards

Editors’ Choice

Apps
Ages

13+
Years
Category

Food & Drink
Developer

Panera Bread
Language

EN
English
Size

158.7
MB

NEW! Mix & Match Menu! Mix and match TEN of our most-loved soups, salads, and sandwiches—just $4.99 each.* Choose two or more for a deal that's actually a meal. NEW! Mix & Match Menu! Mix and match TEN of our most-loved soups, salads, and sandwiches—just $4.99 each.* Choose two or more for a deal that's actually a meal. The Panera Bread ® app is like having a mini-Panera ® in your pocket, but even better! You’ll find all your faves, classic and new—and so. much. more: Get to the MMM faster. Skip the line! Find your local cafe and order ahead for Rapid Pick-Up®. Staying in? We’ll deliver your flavor fix right to your door. Track your order and get ready for the deliciousness. Your rewards, your way. Get exclusive in-app deals and find all your MyPanera rewards in one place (like your birthday treat!). Plus, choose your rewards based on what you’re craving. Join Unlimited Sip Club! Enjoy access to a variety drinks, exclusive perks and more. Already a member? Redeem your cups even faster in the app. We save your favorites. Your go-to orders (customizations and all) are right at your fingertips, so you can reorder it again, and again, and again... Share the YUM. Send them a gift card! Give them a coffee for their first day, a ‘get well’ soup, or a little extra love just because—right from the app to their email inbox. *Participating US cafes only. Must order as Mix & Match. Min 2 & Max 10 different items. No upgrades/substitutions. Modifications for additional charge. 1 side per total order. Prep may vary. Delivery price is higher and fees apply.

Ratings & Reviews

4.9

out of 5

1.2M Ratings

Editors’ Choice

Who knew the makers of tasty bread bowls would be at the forefront of technology and stellar app design. But whether we’re ordering from home (or from the table), we’re delighted by how easy it is to customize our meal and check out with Apple Pay.
Issue with Voiceover for disabled customers
05/22/2021

kmacpeek
I had downloaded the app a while ago and just decided today to give it a look. For the most part the app is nicely put together. BUT, seems to be having some issues working with Voiceover. I am legally blind and use my IPhone for many things other then making calls. I love visiting the Panera store near my home and would love to use the app to place orders for pick-up, etc. but when I am looking at certain categories such as the Bakery” menu, there are about 18 pages worth of menu to view, but for some unknown reason, either the Panera app is not cooperating with the Voiceover accessibility feature or vice versa. I can only view the very top portion of the menu which list all of the Bagel products, but when it gets to the “Cookies and Brownies” heading, Voiceover will go right back to reading from the very top of the “Bakery” menu. This does NOT allow me to view any other portions of the menu. I am truly disappointed with this issue as it does not allow me the independence of being able to read the full menu without having to first turn off Voiceover and then hope I have a sighted individual that can then read the rest of the menu that either Voiceover would not read because of the app having problems or Voiceover just having issues. I would greatly appreciate the Panera developers contacting Apple Accessability Support and working to please hopefully figure out what the issue may be. I am quite certain that the entire visually impaired/totally blind communities who enjoy Panera’s fine food would be extremely happy. Thanks for reading my long review.
Issue with Voiceover for disabled customers
05/22/2021

kmacpeek

I had downloaded the app a while ago and just decided today to give it a look. For the most part the app is nicely put together. BUT, seems to be having some issues working with Voiceover. I am legally blind and use my IPhone for many things other then making calls. I love visiting the Panera store near my home and would love to use the app to place orders for pick-up, etc. but when I am looking at certain categories such as the Bakery” menu, there are about 18 pages worth of menu to view, but for some unknown reason, either the Panera app is not cooperating with the Voiceover accessibility feature or vice versa. I can only view the very top portion of the menu which list all of the Bagel products, but when it gets to the “Cookies and Brownies” heading, Voiceover will go right back to reading from the very top of the “Bakery” menu. This does NOT allow me to view any other portions of the menu. I am truly disappointed with this issue as it does not allow me the independence of being able to read the full menu without having to first turn off Voiceover and then hope I have a sighted individual that can then read the rest of the menu that either Voiceover would not read because of the app having problems or Voiceover just having issues. I would greatly appreciate the Panera developers contacting Apple Accessability Support and working to please hopefully figure out what the issue may be. I am quite certain that the entire visually impaired/totally blind communities who enjoy Panera’s fine food would be extremely happy. Thanks for reading my long review.
Amazing Food BUT….
11/07/2025

Amazing app😅
Fort Oglethorpe, GA location: The food is GREAT but I had some issues with the app as far as offering promo codes/coupons that the app doesn’t recognize and/or won’t accept. I’ve also had an issue with trying to speak with a manager when my food that I ordered for delivery had been sitting there for over an hour without being picked up/delivered as they were about to close. I was trying to get an answer on what will happen to my order if it’s not picked up and how to go about getting a refund. The young lady kept saying to come pick it up but I did not have my suv at home at that time and I had already paid for delivery/tip. It then took me 15 minutes to get a manager on the phone, and during that time 3 other people picked up the phone trying to tell me their manager was “too busy to take my call” and I replied that “I will wait on hold until she was no longer too busy” and finally 15 minutes later I spoke politely with the manager. Afterwards, my food finally arrived 2 hours after placing my order and it was ice cold but they did refund the sandwich, only…. However, I was shocked with the amount of times that I was told that the manager didn’t have time to deal with a paying customer, and I’m not just a customer that eats there every blue moon, I eat there about every other day spending almost $40 each time. So yeah, the entire ordeal put me off to the point that today is the first time I’ve ate at Panera since that night and that was a week ago. As for today, everything was on time, it was hot, and it tasted great. The delivery driver was fast, polite, and followed instructions perfectly! Hopefully the sketchy service and uncooperative attitudes were just a one time thing. Everyone has bad days and I’m sure it didn’t help when I was calling with a problem right before they were closing🤷🏻‍♀️!
Amazing Food BUT….
11/07/2025

Amazing app😅

Fort Oglethorpe, GA location: The food is GREAT but I had some issues with the app as far as offering promo codes/coupons that the app doesn’t recognize and/or won’t accept. I’ve also had an issue with trying to speak with a manager when my food that I ordered for delivery had been sitting there for over an hour without being picked up/delivered as they were about to close. I was trying to get an answer on what will happen to my order if it’s not picked up and how to go about getting a refund. The young lady kept saying to come pick it up but I did not have my suv at home at that time and I had already paid for delivery/tip. It then took me 15 minutes to get a manager on the phone, and during that time 3 other people picked up the phone trying to tell me their manager was “too busy to take my call” and I replied that “I will wait on hold until she was no longer too busy” and finally 15 minutes later I spoke politely with the manager. Afterwards, my food finally arrived 2 hours after placing my order and it was ice cold but they did refund the sandwich, only…. However, I was shocked with the amount of times that I was told that the manager didn’t have time to deal with a paying customer, and I’m not just a customer that eats there every blue moon, I eat there about every other day spending almost $40 each time. So yeah, the entire ordeal put me off to the point that today is the first time I’ve ate at Panera since that night and that was a week ago. As for today, everything was on time, it was hot, and it tasted great. The delivery driver was fast, polite, and followed instructions perfectly! Hopefully the sketchy service and uncooperative attitudes were just a one time thing. Everyone has bad days and I’m sure it didn’t help when I was calling with a problem right before they were closing🤷🏻‍♀️!
Poorly designed app, up-to-date features missing..
08/02/2023

Bayarnd
Whoever made this app an ‘editors choice’ either lacks knowledge or did not spend much time testing it.For example, when it comes to payment cards / gift cards connected to the app account, there is a ‘current balance’ but no account sheet showing purchase and resulting balance history. You need a sheet of paper to keep track of the accounting. Starbucks and Dunkin’ do that better.The GUI is cumbersome and looks convoluted and dated. ‘Profile Settings’ for example has 9 menu entries, e.g. ‘past orders’, ‘payment cards’ etc but you have to log into each of those settings separately. I kid you not: you click on ‘payment and gift cards’ and have to log in to check you balance. You go back and click on ‘past orders’ and you have to login again. You write down the charged amounts and go back to the ‘payment cards total’ and you have to login again. (I am an IT Project Manager and have seen my share of badly designed software, but this is way up there..)And even though a payment card is connected to the account, when I used it at the Panera Store register the total card balance was updated in the app, but the purchase was not listed - the person at the register suggested to go online and type in the receipt data and request to get it manually updated.Sorry you ‘editors choice’ award judges - other store apps are way ahead in user friendly design, speed, feature rich design and interactivity with smart devices.
Poorly designed app, up-to-date features missing..
08/02/2023

Bayarnd

Whoever made this app an ‘editors choice’ either lacks knowledge or did not spend much time testing it.For example, when it comes to payment cards / gift cards connected to the app account, there is a ‘current balance’ but no account sheet showing purchase and resulting balance history. You need a sheet of paper to keep track of the accounting. Starbucks and Dunkin’ do that better.The GUI is cumbersome and looks convoluted and dated. ‘Profile Settings’ for example has 9 menu entries, e.g. ‘past orders’, ‘payment cards’ etc but you have to log into each of those settings separately. I kid you not: you click on ‘payment and gift cards’ and have to log in to check you balance. You go back and click on ‘past orders’ and you have to login again. You write down the charged amounts and go back to the ‘payment cards total’ and you have to login again. (I am an IT Project Manager and have seen my share of badly designed software, but this is way up there..)And even though a payment card is connected to the account, when I used it at the Panera Store register the total card balance was updated in the app, but the purchase was not listed - the person at the register suggested to go online and type in the receipt data and request to get it manually updated.Sorry you ‘editors choice’ award judges - other store apps are way ahead in user friendly design, speed, feature rich design and interactivity with smart devices.

NEW! Mix & Match Menu! Mix and match TEN of our most-loved soups, salads, and sandwiches—just $4.99 each.* Choose two or more for a deal that's actually a meal.

Version 6.2.0

Mar 5

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