Skip the line! Find the closest Five Guys Burgers & Fries restaurant, place your order, and pick up your food today.

1) Launch the app and find your Five Guys.

2) The first time you'll sign in or create a new account it links up with our online ordering site at

3) Order your food - don't forget to save your order as a Favorite for next time.

4) Go pick it up! Skip the line and head straight to the order pickup counter at the store, tell them your name and get your food.

Online Tracking Opt-Out Guide:

What’s New

Version 3.21

Update to address minor bug

Ratings and Reviews

3.6 out of 5
2.6K Ratings

2.6K Ratings

LittleBossMom ,

Love it; usually

I love Five Guys fell in love when I lived in another state. The app is fantastic as it makes it easier to place orders pick up and make changes to any orders prior to placing orders. The only issue I have is that when you call to say you are outside to pick up your items they never seem to be able to answer the telephone. If you place a time to pick up, you would think it would be ready however it is not. I placed the order to be ready for 5:15 and it is now 5:24p and we were 4 minutes late! So do they make it when you get to the spot? If so say this and we will cal on our way in! Fries are usually great however this time limp and a little soggy seems they were sitting for a while how can this be when we were late and they were making our food or so it seemed. Seeing how the person next to us came and went and never got out of the car! Not sure Plymouth is up to par! I loved NY hence why I would continue on but man what is really happening here!

Kujo1a ,

Finally!! Perfect !!

When I first started using the app I found it incredibly user friendly. BUT what I didn't like was that I could order my food but could not pay for it at my Winter Springs Fl. location.
Just didn't make sense that I could order but when I showed up to pick up my order I had to stand in a line with up to six people in front of me so that I could just pay for a preorder.
Started to go to BURGERFI even though it was out of my way their app allowed me to pay and just walk in to pick up counter n grab n go. Well I shared this with the 5 guys contact us part of their app and was told that 5 guys does allow to pay through app but my location opted out for that service. Well I'm happy to say that now they do !!!
Their app is now perfect and I will never go to BURGERFI again. Thanks for making it more convenient for your customers to pay through app so that we can now just grab n go without standing in line after we've ordered. Outstanding Customer Service!!! Great Bacon Burger Too !!!

Ruedascar ,

Bad service with curb side

this store offers the service to pick up the order outside. I made the order to pick up on the curbside because I really have difficulty walking, so this is easier for me. When I get to the store, the person who answers the phone tells me that they are very busy that if I can go in and I explain my situation and she told me it's okay. I wait for 30 minutes and call again and they tell me that they are very busy and that they cannot go out to leave the food out again I explain my situation that I cannot walk and they tell me they will send me my food. When I receive my food it is all cold and if I could speak to the manager and the employee tells me that if I want to speak with the manager I have to go inside. this is really unacceptable. I call the store and the female manager tells me that she has 3 calls out and that they are doing what they can. I'm sorry they didn't get to work but I think they would have to remove the services they don't offer so that we can look for another place where they do offer them. The truth is, this experience made my day bad and with the desire to never return

App Privacy

The developer, Five Guys Franchisor, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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