Paxton Key 4+
Simplified access from Paxton
Paxton Access Ltd
-
- Free
Screenshots
Description
Please note, this app is compatible with Paxton10 V3.3 and newer only.
When used in conjunction with a Paxton10 system from Paxton, this app allows you to use your iPhone as a means of accessing a building.
By presenting your iPhone to a wall mounted reader you will be able to control the Paxton10 system to;
- Gain access to a building or car park
- Carry out predefined actions within the system such as setting an intruder alarm
This app allows users to have ‘virtual keys’ sent to them prior to visiting a building, dispensing with the need to obtain and carry a separate access card.
About Paxton10
Paxton10 is an access control and video management system from Paxton. Built on a foundation of secure access control, Paxton10 knows where people are and allows the building to respond as required. Paxton10 combines security and convenience, and is suitable for all types of buildings.
Paxton aims for engineering excellence, creating intelligent, innovative products that are fit to meet the challenges and trends of the quickly evolving security industry.
This app directly supersedes the Paxton Key v1 app (discontinued 30th November 2022).
What’s New
Version 2.3.2
Bug fixes and improvements
• Fixed an issue that caused Apple pay to open even when the app was in the foreground
Ratings and Reviews
App keeps checking me in after being closed and getting access.
I love using the app to check in and get access to the building, however even though I close the app after being granted access and I’ve disabled run in the background it keeps checking me in repeatedly.
The only way I can stop the behavior is to reboot my phone.
Developer Response ,
Hi there, we're delighted you love using the app to get in to your building!
We're not thrilled about the repeat check-in behavior you're seeing, this is not expected.
Please get in touch with us and we'll help you out as best we can. Here's our number: 877.438.7298
Or if you like you can email us on supportUS@paxton-access.com
Doesn’t work on Apple Watch
It works on my phone just fine, but not on my watch. When I open the app on the watch, it just says “no credential”. I have tried uninstalling and reinstalling the app on the watch multiple times and did the same with the iPhone app.
Developer Response ,
Hello, thank you for taking the time to share your review. We are able to continually improve customer experience with our products because of feedback like yours.
Our Support team will be able to assist you setting up the Paxton Key app on your watch, please contact them on 01273 811011 or email support@paxton.co.uk
The worst app ever
I spelled a hot cup coffee over myself just trying to keep holding my phone against the reader when it clearly says you can run it in the background but doesn’t work and you have to stop what you’re doing on your phone and hold the stupid app against the reader and still would take forever to get access! I’m even considering moving out of my apartment complex if they insist on keeping this app
Developer Response ,
Hi M.I1986, we're sorry to hear that your app is not opening doors whilst it's running in the background. You're right that this is expected functionality and it's not the experience we want you to have. Please get in touch with our Support team who will be able to help troubleshoot this with you. You can reach them by phone, email or webchat, here: https://www.paxton-access.com/contact-us/
App Privacy
The developer, Paxton Access Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Paxton Access Ltd
- Size
- 8.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Apple Watch
- Requires watchOS 9.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Danish, Dutch, French, German, Norwegian Bokmål, Spanish, Swedish
- Age Rating
- 4+
- Copyright
- © 2022 Paxton Ltd.
- Price
- Free
Supports
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