Priority Pass+

Name: Priority Pass+
Rating: 1.4 (865 reviews)
Author: Priority Pass Ltd

Access lounges worldwide

Only for iPhone

Free

865 Ratings
Age Rating

4+
Years
Chart

#15
Travel
Developer

Priority Pass Ltd
Language

EN
+ 20 More
Size

487.7
MB

iPhone

Enjoy access to 1,900+ lounges and airport experiences worldwide. We’re rolling out the Priority Pass+ App step by step. We’ll notify you as soon as it’s your turn to make the switch. Until then, keep enjoying the current Priority Pass App for the experience you know and love. Activate your membership in the Priority Pass+ App in just 2 easy steps and enjoy access to 1,900+ lounges and airport experiences worldwide. Discover an ever-growing range of premium experiences, from spas and sleep pods to in-airport dining, turning every journey into something special. Enjoy contactless entry with your Digital Membership Card Track your current membership entitlements and visit history View recommended lounges and experiences based on your travel plans Activate, view and manage all your Priority Pass memberships in one place Enrich your airport experience with the Priority Pass+ App.

Ratings & Reviews

1.4

out of 5

865 Ratings

Deplorable!
May 3
Coffee Barron
Forced to download this new app. I have been trying to login for 2 DAYS now without success! It keeps displaying: “Something went wrong. We experienced an issue on our side and we couldn’t complete your sign-in. Please try again.”Each time, after 3 attempts and getting the same message it then displays the following message: “Something went wrong. We are still experiencing an issue on our side and cannot complete the process right now. Please contact our support team for assistance or start again later.”The suggestion about Contacting their “support team” is a joke! Just try it. I even called them but gave up after 20 minutes of waiting. Pathetic! Why roll out a completely dysfunctional app and force us to be stranded WITHOUT ANY WORKING APP? Fire whichever team made this decision. You need to pay me for all this stress and aggravation!
Deplorable!
May 3
Coffee Barron

Forced to download this new app. I have been trying to login for 2 DAYS now without success! It keeps displaying: “Something went wrong. We experienced an issue on our side and we couldn’t complete your sign-in. Please try again.”Each time, after 3 attempts and getting the same message it then displays the following message: “Something went wrong. We are still experiencing an issue on our side and cannot complete the process right now. Please contact our support team for assistance or start again later.”The suggestion about Contacting their “support team” is a joke! Just try it. I even called them but gave up after 20 minutes of waiting. Pathetic! Why roll out a completely dysfunctional app and force us to be stranded WITHOUT ANY WORKING APP? Fire whichever team made this decision. You need to pay me for all this stress and aggravation!
People are unhinged
Jul 15
Little_Marie
I agree with what another user stated. Don’t know why everyone else is disgruntled and so unhinged about having to switch to a new app. It also very clearly stated that if you couldn’t log into the new app, to still use the old one and that your info just wasn’t transferred over yet and to just wait, literally nothing too major. I either have enough patience to spare or these people need to get a grip a little. App works fine, had no trouble logging in. My only issue is the lounges themself are always full and Seattle just spent a ton of money rebuilding a brand new huge lounge that is hard to get into or always has a minimum 25 minute wait list. At that point I just use a different lounge to chill in lol. But dang these people giving it a one star because they needed to resign in and download a new app, like that takes a TON of effort, please. 🙄
People are unhinged
Jul 15
Little_Marie

I agree with what another user stated. Don’t know why everyone else is disgruntled and so unhinged about having to switch to a new app. It also very clearly stated that if you couldn’t log into the new app, to still use the old one and that your info just wasn’t transferred over yet and to just wait, literally nothing too major. I either have enough patience to spare or these people need to get a grip a little. App works fine, had no trouble logging in. My only issue is the lounges themself are always full and Seattle just spent a ton of money rebuilding a brand new huge lounge that is hard to get into or always has a minimum 25 minute wait list. At that point I just use a different lounge to chill in lol. But dang these people giving it a one star because they needed to resign in and download a new app, like that takes a TON of effort, please. 🙄
Mostly backend upgrades
Jul 13
xQuicKSilv3rGX
Visually, this app looks and feels exact same as the original Priority pass app, so don't expect a flashy new redesign. However, the upgrade is entirely under the hood it seems. Like, if you carry multiple premium credit cards that offer Priority Pass, the new app finally allows you to link multiple memberships under a single login instead of constantly logging out and back in. Apple Wallet integration also feels a bit snappier too.Giving it 4 stars instead of 5 because forcing a brand-new app download instead of just pushing an update to the old one creates unnecessary weirdness. But word of advice to fellow travelers though- download this new app and migrate your account before you leave for the trip. You don't wanna be stuck in a lounge line trying to reset your password because you forgot, or just overall setting up the new app while holding up the line.
Mostly backend upgrades
Jul 13
xQuicKSilv3rGX

Visually, this app looks and feels exact same as the original Priority pass app, so don't expect a flashy new redesign. However, the upgrade is entirely under the hood it seems. Like, if you carry multiple premium credit cards that offer Priority Pass, the new app finally allows you to link multiple memberships under a single login instead of constantly logging out and back in. Apple Wallet integration also feels a bit snappier too.Giving it 4 stars instead of 5 because forcing a brand-new app download instead of just pushing an update to the old one creates unnecessary weirdness. But word of advice to fellow travelers though- download this new app and migrate your account before you leave for the trip. You don't wanna be stuck in a lounge line trying to reset your password because you forgot, or just overall setting up the new app while holding up the line.
Intentionally poor design
Jun 12
jbtatter
The only explanation for how poorly this app is designed is that either the people designing it were given a riddle that didn’t allow them to know what the purpose of the app was, or that priority pass intentionally wants to have an app that makes it hard for users to fulfill the purpose of the app. Why would the default setting be a preset airport? Is there a single use case where a user would want that? Obviously in all circumstances you’d want the closest airport to you to pop up. I’m not sure what the hope of the ‘Trip’ feature is that doesn’t sync with any other sources and would require you to manually add your trip details. It’s as if they want to make it as hard as possible to answer the simple question — what is the lounge closest to me that I can access?
Intentionally poor design
Jun 12
jbtatter

The only explanation for how poorly this app is designed is that either the people designing it were given a riddle that didn’t allow them to know what the purpose of the app was, or that priority pass intentionally wants to have an app that makes it hard for users to fulfill the purpose of the app. Why would the default setting be a preset airport? Is there a single use case where a user would want that? Obviously in all circumstances you’d want the closest airport to you to pop up. I’m not sure what the hope of the ‘Trip’ feature is that doesn’t sync with any other sources and would require you to manually add your trip details. It’s as if they want to make it as hard as possible to answer the simple question — what is the lounge closest to me that I can access?

This release includes a refreshed look and feel, alongside updates to membership activation and support. • A refreshed look and feel — Updated branding, fonts and icons across the app, plus a new video on the Explore screen. • Clearer membership information — An updated Digital Membership Card state is now shown when there is no active membership. • Activation improvements — Updates to the activation experience for existing members with linked accounts. • More activation support — New FAQs provide additional guidance on membership activation. • Guest information fixes — Guest labels now display correctly in singular and plural form. Also included are general bug fixes, usability improvements and analytics updates.

Version 1.13.0 Aug 22

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Priority Pass Ltd
Size: 487.7 MB
Category: Travel
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.
Languages: English and 20 more

English, Arabic, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating: 4+

4+

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