Signia App 17+

Sivantos Pte. Ltd.

    • Free

Screenshots

Description

The Signia app gives you everything you need to enjoy your hearing aids to the full, and all tailored to your personal preferences: audio streaming, remote control and remote support*. All you need is your smartphone.

Easy to use, it lets you discreetly control the hearing program, the volume and other settings.

With the Signia app, you can also stay in touch with your Hearing Care Professional and get support when you need it – even when you can't visit him/her personally*.

*feature availability may vary according to hearing aid model and TeleCare availability in your country.

PLEASE READ THE USER GUIDE OF YOUR HEARING AIDS BEFORE USING THIS APP.

What’s New

Version 2.5.70

Bug fixes and performance improvements

Ratings and Reviews

2.2 out of 5
999 Ratings

999 Ratings

Wnyvee ,

Two stars for the app not the aids!

Just switched from several years with Phonak M9s.
Now have for just a few days the Signia rechargeable AX 7 aids, previous to Phonak I had Oticon so I am not new to this. Reading the user manual it devotes 2 full pages 17 & 18 to utilizing “standby mode” Oticon had this “ mute mode “ available as a button push function on the aids. It was great for example mowing the lawn or a very noisy environment for a short period you did not need the app to do it or turn off the aids. Signia spent 2 pages telling you how to do it with the app. Unfortunately there is not a “ a control” in the app for it. Contacting Signia I was told to use the app to turn the volume down to Zero! Why spend two pages describing a function that does not exist? Also the app has at the top 2 icons one for Bluetooth and one for Battery pushing either brings up the identical screen. What is the point? Were the developers going to do something else and gave up? Somehow the app feels incomplete compared to Phonak. On a positive note so far I am happy with the performance of the devices compared to the Phonaks. Love that I can now turn off phone system sounds something I could not do with Phonak and the BT connectivity is much quicker and more reliable and does not need 3 standard BT connections. Made for iPhone is 100% better and I still have completely hands free calling with Signia. Callers claim my voice is clear using the hearing aid mics.

Rickus22 ,

Could be better

I have had my hearing aids for 2 weeks with zero connectivity problems to my iPhone 12 Pro. I have had several pairs of hearing aids and different apps and you can resolve connectivity issues 90 percent of the time by closing the app, restart it and wait 10 seconds. If this fails then restart your phone. You should restart your phone at least once a week but most people don’t. Check and see that you have the latest app update and phone update. The app itself has all the basics with split volume, simple tone control and directional control. New, are the mask mode button and Signia Assistant which can help you make some minor adjustments to your aids on your own. I used it, an it worked. Just don’t go crazy or you may need your Audiologist to get you back to the original program. Has an undo function if you don’t like the change. Okay, the down side. The simple tone control is too simple. You need to have 3 bands like the Resound, Phonak or 4 bands like the Starkey. You know, bass, midrange and high. I noticed Starkey has an ultra high band. Especially, when listening to music. An option would be to make the current single slider a split slider so you can control tone for each individual hearing aid. Not everyone has symmetrical hearing loss. Also, how can you not have Apple Watch support. Please add watch support. Finally. You need a find my hearing aid gps function.

Extreme R ,

Frustrating

If I knew for all those problems people described, I would not buy Signia hearing aids. Developer doesn’t try to improve application, or correct problems.
I see, they always refere people to customer service. In translation that mean: Application is OK, but customers don’t know how to use it.
This is my problem:
When I switch on my hearing aids, application shows “connecting”, and it can last for hours even day.
I have checked in my iPhone, and it shows
That my HA is connected.
Tried to stream music from phone - OK. Tried
to receive call - OK.
Tried to stream voice from my TV streamer.
It works, but application shows:
TV streaming, no informations about ongoing streaming, cannot be read.
No Bluetooth connection to your aids.
All of that is wrong.
Because of that I was not able to change streaming volume.
This event happened from time to time, and it’s clear that application doesn’t work properly.
Only way to correct this is to go in application setting and to put HA in delivery state, and perform HA paring again.
It is so frustrating to do this again and again.
I have Siemens - Signia aids for long time, and consider it excellent, but it is time for Signia to look seriously in
application developer work, who doesn’t listen customers, and do little to improve anything.
This new application is even worst then previous one.

App Privacy

The developer, Sivantos Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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