This update includes minor bug fixes and performance improvements.
We update our apps regularly to make sure they’re at 100%, so we suggest turning on automatic updates on devices running Square Point of Sale.
Thanks for selling with Square. Questions? We’re here to help: square.com/help.
Ratings and Reviews
The worst customer service ever!
I was charged and money was taken from my account by you guys without warning for something that I can only assumed happened more than 6 years ago. It is horrible that you go about this in the manner in which you do!!! A chargeback that happened 6 years ago you take action today. Obviously we’re all small business owners and to take all my deposits without having even talked to me to discuss figuring it out. Horrible!!! This is the second time you took money from me!!! This is totally egregious act taken by your company. I have already been accessed this before. Hundreds of dollars was taken out of my account before and now your doing it again. As opposed to reaching out to me and working out the situation you take something that unbeknownst to me was a situation. I have children that I have to take care of and feed. And you have taken over $200 from my account. I’m sure that isn’t your problem but I haven’t had any chargebacks in years and this is when you decide to take from me. I was robbed then but now your robbing me again and putting me and my children in a compromising position. Thanks for the inconvenience.
Developer Response ,
Hi there, we hear your frustration and there might be some additional details in your emails from our Disputes Resolution team. We also provide phone support for chargebacks if you would like to contact us directly here: squ.re/contact.
I love Square Point Of Sale!
We are artists and have been doing art shows for over 40 years. We have used several different companies to process credit cards over the years and all of them have been complicated and expensive with a lot of paperwork and monthly fees until we discovered Square! It’s so easy with no monthly fees and you can do it anywhere! We recently opened a brick and mortar gallery in Inverness, Florida and bought their Point Of Sale system with iPad. I can keep track of inventory and sales and print reports. They allowed us to buy the register system with monthly payments and set up was super easy! I am about to add employees to it because they keep track of all that too! It also automatically adds sales tax if you want.
Emails have always been a problem for us...keeping track and sending them. With Square, they keep track of customers and I can send out a campaign in a few minutes with their templates! I can see at a glance which emails worked and who responded. I can work with the 80/20 rule and concentrate on the 20% of customers that are repeat buyers and buy 80% of my products.
We love it!
Developer Response ,
We're very happy to hear how well Square works for your business Rozwita, thank you for the awesome review. If you have any thoughts around how we can improve and make things even easier for your business, let us know!
Could be good could be bad
I used this service and app for a personal account service. To get paid for side jobs in a way I thought was more of a convenience to my customers being able to pay with a card over cash New day and age right? I would eat the processing fee’s to make a happy customer. until my account was frozen and put under review after receiving a couple hundred dollar payment. If your using this for personal use not business make sure you mark it as “miscellaneous goods” not “miscellaneous services” or anything else because even though you set it up as an individual, personal, non business account if you get “suspended” and “under review” it says 1-2 business days it took me more like 10 to finally even get to talk to someone who told me what I should do besides send me and email or a link in our chat to fill out a form that doesn’t even work correctly i.e. uploading documents. Very aggravating and frustrating that’s for sure. Because you don’t want to take anymore payments that way Incase they close your account you don’t have to go explain to your customer why they need to pay again and provide a refund and refund receipt(that’s the easiest part, especially if they have an email address) the whole “under review”/“suspension” can be drug out by square as long as they want. Why was their no problem for the first few months? Very frustrating!
Developer Response ,
Hi John. That sounds frustrating. Sorry to hear about your experience - that is definitely not what we would want for you in this case. If you are still experiencing this issue with your account, please feel free to give us a call: squ.re/contact We are happy to help!
- Square, Inc.
- 348.9 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Japanese, Spanish
- Age Rating
- Rated 4+
- © 2019 Square, Inc.
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