Screenshots

Description

Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.

Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …

Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”

What’s New

Version 15.20.1

* Minor fixes and improvements

Ratings and Reviews

1.7 out of 5
2.9K Ratings

2.9K Ratings

girlygirl120345 ,

Watch out for scammers

I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).

Developer Response ,

Thanks for your feedback. We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your devices to anyone you do not know or trust. Please know we take these matters very seriously - 📌You can find more information here: https://bit.ly/3bQwIRd. Report a scam here:👉 https://www.teamviewer.com/report-a-scam/

John SC. ,

Don’t Be Confused

I know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify.

Rodspug ,

PayPal Scam

This app was used in a PayPal scam. When I tried to call about an erroneous charge in December from The Best Franchise Store the customer service people had me log into this app to take over my phone and have full view as I logged into my PayPal account. When I started asking questions they got hostile. At this point I knew it was a scam but I kept going to see how they were going to “help” me. They wanted me to open up an app to pay in Bitcoin? I laughed and said I didn’t think so and they hung up on me.
I was scammed out of $229. dollars from The Best Franchise Store that posed as Dyson. Please do not listen to ANY Customer Service agent that asks you to log into this app. It is a Scam.
DEVELOPERS - You clearly see a trend here! 95% of these reviews are telling you that they got scammed using Your App including me. CAN YOU ADDRESS THIS AND OFFER ANY KIND OF SECURITY OR HELP TO INNOCENT CUSTOMERS? All you do is praise the reviews of people saying your app works great. It’s probably coming from the Indian Scammers that you support! This is ridiculous! Please reply and offer any solution and security. Rise up and be accountable.

App Privacy

The developer, TeamViewer Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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