ANZ Australia

Name: ANZ Australia
Rating: 4.7 (969471 reviews)
Author: ANZ Banking Group Limited

The easy way to bank with ANZ

Free

969K Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

ANZ Banking Group Limited
Language

EN
English
Size

421.1
MB

See your statements anytime, temporarily block your card if it’s misplaced and more. Join over 4 million users using the ANZ App. Take care of the day to day • Pay people and bills on the move with Pay Anyone, PayID® and BPAY®. • Update your mobile number, email, address and more in Profile. • If you're an existing customer, you can apply for an ANZ Access Advantage or ANZ Progress Saver account in minutes (1). • If you’re looking to open an everyday transaction account and a savings account, you can download the new ANZ Plus app. Search for ANZ Plus in the App Store (2). Get down to business If you’re a sole trader or run a single director company you can open a business account in the ANZ App in just a few minutes (1). Plus get paid quickly with PayID® (3), schedule payments, and stay on top of your cashflow with push notifications. Get the help you need • Kick-start a conversation with a team member using Message Us and get the answers you need! Your card in your control • Misplaced your card? You can block and unblock your card to keep it safe. • Report your eligible card as lost or stolen. We can cancel the card and order you a new one. • Activate eligible cards by tapping on More then set your card PIN right away. Better understand your spending • We’ll automatically sort transactions by merchant or category so you can see valuable spending insights. • Spot any sneaky subscriptions in one place. View your Ongoing and One-off Payments where you’ve provided your eligible card or account details. • See monthly personalised insights with Your Money Report across eligible accounts. • View, save and share statements anytime, anywhere. Use PayID to send and receive payments quickly (3) • Pay friends and family in as little as a minute – all you need is their PayID and an eligible account. • Set up a PayID to help you get paid quickly. Visit Profile to begin. More features you’ll love • Feel more informed and in control of your home loan. See your interest rate, repayment amount and frequency, and more. • Increase your font size and hear guidance as you bank using accessibility features. Let’s do this • If you’re an existing ANZ customer, register with your ANZ Internet Banking login details (CRN and Internet Banking password). If you can’t remember these, this page might help: www.anz.com.au/support/customer-registration-number-password/ • If you're having any issues with the app, let us know by contacting us on www.anz.com.au/support/contact-us/. We’re happy to help. Important information By installing the ANZ App you acknowledge and accept the ANZ App Terms and Conditions and License Agreement (available at anz.com/app) and acknowledge the ANZ App Privacy Collection Notice (available at anz.com/privacy/centre/privacy-collection-notice-anz-app) and agree to receive these terms and conditions electronically via your mobile device. You acknowledge that ANZ will not send you a paper copies of these documents. The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends you consider if this service is appropriate to you prior to making a decision to acquire and use the ANZ App. ®BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518. 1. Consider if right for you. Terms and conditions apply. See anz.com for more. 2. Consider if right for you. Terms and conditions, FSG and TMD available at anz.com/plus 3. Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening. PayID® is a registered trademark of NPP Australia Limited.

Ratings & Reviews

4.7

out of 5

969K Ratings

Legendary Service 💖
14/08/2020

PizzParty007
Absolutely loveee the online banking app so easy to use. Accessible by password and Touch ID, and can use ur phone the same as a debit card so I never have to worry bout if I have my card on me or not which has been a life saver multiple times, can even use it at atms. And what I couldn’t sort with the online banking was easily sorted over the phone. All my over the phone enquires have been easily sorted with either the help of the automatic voice mail left by the company or if waited on the line with the help with a well informed staff member, I’ve always been met with a patient and helpful staff member which is absolutely needed since I am not the best with technology or remembering all my details which Ik can be troublesome for them yet I have always been assisted without any sign of aggravation or annoyance even tho Ik it can definitely be that. And last but not least the time, the time it takes to transfer money to my account from almost any other banking whether anz or not is amazing my money almost always goes into my account immediately even payroll is transferred immediately, which in my opinion is a must have. A bonus/ negative is that they are always updating their services which is great because the intention is to make the experience better for everyone but at the same time sometimes prevents the app from being useable or being able to view certain things on it. Overall I absolutely LOVE it 💖
Legendary Service 💖
14/08/2020

PizzParty007

Absolutely loveee the online banking app so easy to use. Accessible by password and Touch ID, and can use ur phone the same as a debit card so I never have to worry bout if I have my card on me or not which has been a life saver multiple times, can even use it at atms. And what I couldn’t sort with the online banking was easily sorted over the phone. All my over the phone enquires have been easily sorted with either the help of the automatic voice mail left by the company or if waited on the line with the help with a well informed staff member, I’ve always been met with a patient and helpful staff member which is absolutely needed since I am not the best with technology or remembering all my details which Ik can be troublesome for them yet I have always been assisted without any sign of aggravation or annoyance even tho Ik it can definitely be that. And last but not least the time, the time it takes to transfer money to my account from almost any other banking whether anz or not is amazing my money almost always goes into my account immediately even payroll is transferred immediately, which in my opinion is a must have. A bonus/ negative is that they are always updating their services which is great because the intention is to make the experience better for everyone but at the same time sometimes prevents the app from being useable or being able to view certain things on it. Overall I absolutely LOVE it 💖
Not impressed
08/08/2018

Ethan Inglebrink
Screw you anz. Since changing the app it now takes 14 hours for money to clear from my husband and I no longer have an overdraft facility that I had approved of and was approved for. Now my finances are in a mess. I keep a strict budget and maintain a vigilance on it. It never took 24 hours for money to clear that had been sent from my husband to me. I think it’s time to change banks. My overdraft facility was approved for the sake of loans and insurance which were direct debit. It was approved years ago. I had last year almost a year of being overdraft for a lot . Overdraft was usually max $100 overdrawn. I was paid from my Job so you always got the money but now it has disappeared without notifications. My budget has now been thrown in disarray. I don’t know what I can afford or can’t since you have taken away immediate clearance and overdraft facilities. My husband is ANZ due to the immediate clearance facility. Now I think I was wrong. Fix this please. As now I’m looking at other banks
Not impressed
08/08/2018

Ethan Inglebrink

Screw you anz. Since changing the app it now takes 14 hours for money to clear from my husband and I no longer have an overdraft facility that I had approved of and was approved for. Now my finances are in a mess. I keep a strict budget and maintain a vigilance on it. It never took 24 hours for money to clear that had been sent from my husband to me. I think it’s time to change banks. My overdraft facility was approved for the sake of loans and insurance which were direct debit. It was approved years ago. I had last year almost a year of being overdraft for a lot . Overdraft was usually max $100 overdrawn. I was paid from my Job so you always got the money but now it has disappeared without notifications. My budget has now been thrown in disarray. I don’t know what I can afford or can’t since you have taken away immediate clearance and overdraft facilities. My husband is ANZ due to the immediate clearance facility. Now I think I was wrong. Fix this please. As now I’m looking at other banks
Account information.
06/07/2022

Smidstar
I’m curious as to why the accounts are not more detailed in a way that they state the balance on said day at 7 am. Then at 7:29 you have a transaction of say $70 then at 7:30 your new balance is . It makes it hard to keep track of your account when a figure comes out of your account yet nothing is displayed to say who is withdrawing or when or how much the actual transaction is. Leaving you do the math yourself from memory. Going to bed thinking there’s $1026 in your account then waking up at 6:30 and looking again with $896 left. (Figures are incorrect but the scenario is the same. This has happened to me and it’s left me lost as to who when and for what am I paying for with no new transactions appearing. I’ve been in the situation thinking I have had x amount in there at let’s say 6 pm yesterday. Knowing that at 6 pm I’ve checked my account balance seeing the figure x is available. Then overnight the amount of y is withdrawn but I have not made a transaction. there is also no transaction shown between these hours but still my balance of x is no longer there and it’s become x minus y . The least that should be shown is the amount of y and where it is either gone to or going to and the time the transaction has occurred. You can’t tell the bank allows a transaction without know the figure or the recipient
Account information.
06/07/2022

Smidstar

I’m curious as to why the accounts are not more detailed in a way that they state the balance on said day at 7 am. Then at 7:29 you have a transaction of say $70 then at 7:30 your new balance is . It makes it hard to keep track of your account when a figure comes out of your account yet nothing is displayed to say who is withdrawing or when or how much the actual transaction is. Leaving you do the math yourself from memory. Going to bed thinking there’s $1026 in your account then waking up at 6:30 and looking again with $896 left. (Figures are incorrect but the scenario is the same. This has happened to me and it’s left me lost as to who when and for what am I paying for with no new transactions appearing. I’ve been in the situation thinking I have had x amount in there at let’s say 6 pm yesterday. Knowing that at 6 pm I’ve checked my account balance seeing the figure x is available. Then overnight the amount of y is withdrawn but I have not made a transaction. there is also no transaction shown between these hours but still my balance of x is no longer there and it’s become x minus y . The least that should be shown is the amount of y and where it is either gone to or going to and the time the transaction has occurred. You can’t tell the bank allows a transaction without know the figure or the recipient
Recent experience
11/05/2021

Biddy bird
Yesterday afternoon at Helensvale Branch I had the misfortune to be spoken to bluntly and rudely by the receptionist. I have been the victim of identity fraud last Saturday involving ANZ and also Citibank. I had been in the day before and told although I had AV Security Scanner on my iPhone that for them to reinstate my account it would have to be on my iPad as well. This I did and went back the next day to tell them, this was when I encountered this woman, she said just ring the number on the back of the card it was nothing to do with her. I left the bank in tears, sobbing my way to my car. This was my 4th day of Cyber reporting, Police etc etc, exhausting and very distressing. Back at the car I phoned number in card and got thru to Athena, she was brilliant, she walked me thru everything, reassured me and sorted everything. She restored my faith in ANZ whereas as the other woman just treated me like dirt. Your systems with banks now where staff has to stand and your customers have to stand (not just ANZ) makes for cranky people, she was however sitting (some excuse) but I was made to stand and be abused. I had my ankle fused 9 months ago so all of the extra walking around has not been easy! So bouquets to Athena and absolute brickbats to the woman on reception around 1pm yesterday
Recent experience
11/05/2021

Biddy bird

Yesterday afternoon at Helensvale Branch I had the misfortune to be spoken to bluntly and rudely by the receptionist. I have been the victim of identity fraud last Saturday involving ANZ and also Citibank. I had been in the day before and told although I had AV Security Scanner on my iPhone that for them to reinstate my account it would have to be on my iPad as well. This I did and went back the next day to tell them, this was when I encountered this woman, she said just ring the number on the back of the card it was nothing to do with her. I left the bank in tears, sobbing my way to my car. This was my 4th day of Cyber reporting, Police etc etc, exhausting and very distressing. Back at the car I phoned number in card and got thru to Athena, she was brilliant, she walked me thru everything, reassured me and sorted everything. She restored my faith in ANZ whereas as the other woman just treated me like dirt. Your systems with banks now where staff has to stand and your customers have to stand (not just ANZ) makes for cranky people, she was however sitting (some excuse) but I was made to stand and be abused. I had my ankle fused 9 months ago so all of the extra walking around has not been easy! So bouquets to Athena and absolute brickbats to the woman on reception around 1pm yesterday

We’ve made improvements for payments using Voice ID. Faster performance means less hassle and more convenience. Update today for an improved banking experience.

Version 4.87.1

7 Jan

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
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