NAB Mobile Banking 4+

User friendly easy to navigate app

Not sure why so many ppl have whinged and whined about this app- perhaps it is as simple as hypothesising that most people who provide feedback are generally grumpy folk who are always looking at the glass half empty..? I don’t know”... (pls I have NO intention of offending anyone so sincere apologies if I have failed in this task)”

- it works as a banking app should; easy to navigate, user friendly etc. I’ve grown up with the computer age - tail end of Gen X - so I feel that I have a good sense given in my Yr 4 classs aabout such matters (others may beg to differ - not perturbed; I’m a Senior P
Syc and in my experience the majority of people who write reviewes tend to be those who hAve nothing good to say and those people are generally - in my professional and personal experience.

Annoying logout bug but otherwise great

I'm having problems with the NAB app since updating my iPhone XR to iOS 14.
Since the most recent iOS releases and patches the NAB app will randomly log me out. It basically signs me out and 'forgets' my login details and all my customised settings (passcode, FaceID, notifications, quick balance, widget...) and I'm not doing this myself. It will take me to the initial set up screen when you first downloaded the app with the options to "log in" or "join NAB". I have to then manually enter my NAB ID & password and go through and turn on remembering my NAB ID, enable passcode, FaceID, turn on notifications, location services, increase device limit etc.
No other apps on my device are affected. I've deleted and reinstalled the NAB app and restored my iPhone to factory settings, then re-installed the NAB app again and it's still happening.
It's not all the time, and it hasn't happened before the latest iOS/NAB app releases. When it happens it's always been at a personally inconvenient time.
ASIDE FROM THAT THE APP IS GREAT AND FEATURE PACKED AND I LOVE IT. But it would be really great if this could be fixed!! Thanks!

Developer Response ,

That sounds frustrating Jim! To troubleshoot this, please remove the NAB App, then go to Settings > Safari and select 'Clear history & website data', then try installing the app again. You'll need your NAB ID and Internet Banking password handy to do this. ^TC

ZERO says it all :(

Using the NAB app controls I wanted to access a $1000 cash advance from the CC, which it didn’t allow. Thinking I had a daily credit limit I used the app to change it to $1500 only to find out I reduced my CC limit to $1500 from its original limit which the APP changed instantly… Trying to reverse this error the NAB app runs you through a new application to increase my CC limit back up to my original limit. Ring them to fix it but NO can’t do that you have to apply for a new credit limit despite NAB already having my information and approved amount for 3 years. So now to get back to my original approved credit limit from years ago, I have to apply again for the same limit under a NEW APPLICATION which in turn will affect my credit report. Im annoyed that in 2023 NAB can’t fix a simple misunderstanding of the NAB APP function which the app can change in an instant but can’t reverse it in an instant. The other is my credit report is going to be affected… My simple solution Is because NAB doesn’t allow an easy fix and that I have to apply for a new increase, I’m better off applying with another bank that probably has better systems in place.