Bankwest 4+

Bank with less BS (bank stuff‪)‬

Bank of Western Australia Ltd (Bankwest)

    • Free

Screenshots

Description

Bank with less BS (bank stuff), using the Bankwest App. We know you want more from your bank without the hassle. So, here’s a few ways that we’re making banking easier for you.  

The best bits

* Jump the queue and message us in the app, 24/7

* If you’re already a Bankwest customer, open a new account in a minute*

* Stay in the loop with Easy Alerts - get notified about important activities on your eligible accounts

* Set up a savings goal and track your progress. We’ll do the maths, so you know how much you need to regularly save to hit your target

* See your net balance on the home screen.


Accounts

* View your top accounts on the home screen

* See your account balance

* Set up Pay ID to receive payments using your mobile number or email address

* Easily close your eligible accounts

* Nickname and reorder your accounts so they work for you

* Swipe to copy and paste your account details

* Download a proof of balance and view your statements.


Payments

* Make payments and transfer between accounts

* Pay a bill with BPAY®**

* Schedule recurring payments

* View your payment history and limits.


Cards

* Activate, lock, or replace your card

* Reset your card PIN

* View your card details and copy and paste when online shopping

* Leave your wallet at home with Apple Pay.


Safe and secure banking

* Log in with a 4-digit PIN or TouchID/FaceID

* Monitoring for fraud and scams ***

* Protection from unauthorised transactions****

* Tell us when you’re going overseas.


Important things you should know:

Easy Alerts are available for mobile personal banking accounts on eligible devices in which you have the Bankwest App installed and notifications enabled. Limited alerts only are available for credit products.

*Account opening time is for existing customers only opening a Bankwest Easy Transaction account

PayID Terms and conditions apply

**You must be registered for SMS authentication to set up PIN login or make payments to new Pay AnyBody recipients or new BPAY billers

***Monitoring of fraud and scams: Our systems will monitor for unusual activity. We may be in touch with you if we detect something suspicious across your accounts, so make sure your contact details are up-to-date. We encourage customers to monitor their accounts.

****We protect you from losses due to unauthorised transactions on personal and business accounts when you have complied with our terms and conditions, and neither you nor any authorised user on your behalf have contributed to the loss.

This means that if you do have a loss resulting from an unauthorised transaction in Bankwest Online Banking (including the Bankwest App), and have taken the necessary steps to stay safe online (by complying with our terms and conditions, and neither you nor an authorised user has contributed to the loss), we will reimburse you the full amount of any funds lost.

® Registered to BPAY Pty Ltd. ABN 69 079 137 518

This app is only for Bankwest customers. Internet connection is required. Normal data charges apply. Standard call, SMS charges apply

Terms of Use apply to the use of Apple Pay. Apple, the Apple logo, Apple Pay, iPhone and the App Store are trademarks of Apple Inc., registered in the U.S. and other countries

Mastercard and the circles design are registered trademarks, and tap & go is a trademark, of Mastercard International Incorporated

Bankwest is a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit licence 234945.  Any advice is general and does not take into account your objectives, financial situation or needs. Before acting on the advice you should consider the Product Disclosure Statement (PDS) and whether the advice, or product, is appropriate for you. A PDS is available from your local Bankwest branch, from bankwest.com.au, or by calling 13 17 19. Separate App Terms of Use also apply. Fees and charges may apply. Target Market Determinations are available at bankwest.com.au/tmd

What’s New

Version 5.28.0

Minor updates and improvements.

Ratings and Reviews

3.5 out of 5
3.1K Ratings

3.1K Ratings

GBSImpact ,

Transaction date on credit card transactions

A couple of features on credit card statements and transaction reports would be very helpful when reconciling information.
1. I do not really care when you process a transaction but I do care when the transaction was performed. This is the date for which I have a receipt, and I use this to match transactions. Can you add the actual,transaction date to the statement and online report from the app, not just the date when Bank West processes the transaction, as this date can be anytime up to 2 weeks after the transaction was performed.
2. Some banks provide information about the charging company, I.e. their operating name and location. This is useful as sometimes the reported name on the statement does not have any relation to where the item was purchased from the users point of view. This would also help with reconciliation.

Developer Response ,

Hey! Thanks for the suggestions.
1) While it's not shown in the transaction listing of the account, the date the transaction is made is stated in the narration of the transaction as shown on the statement when issued. This should help with the reconciliation of your account.
2) We're looking into providing trading names/locations and will update our customers when we have further info. If you're ever unsure of a transaction, please hit the 'Ask us' button and we can provide further info.
I hope this help :) ^Meg

matt.linda.tucker ,

Like other bank app better

I just left NAB
For a better mortgage and banking offer after 20 years. Not sure if it is because I know there app better or if BW app is harder to navigate. I know I have phoned BW help or message us service to locate (what info should be readily available on app) I’m using wifi at Relatives house whilst my new home is completed and I cannot access all details of my accounts like nickname changes, changing transfer amounts etc etc I should be able to do this from an app on iPhone X or iPad. (My desk top MAC is in a box some where) I don’t like that I can’t see my expenditure on a graph like NAB I was very visual to remind me to spend less on clothes and entertainment and be a grown up. BankWest please get some modern up to date techies for the new millennium I’m not tech savvy but recognise this app has a long way to go in relation to why other banks offer. I want to be able to press a bit on front of app that say bank balance so whilst Olin in the cue I know what account to use (very handy).
Also my iPhone X the app is to big to fit screen I need to scroll around to see it all!
Hope to see some awesome improvements just like others have mentioned below. Cheers

Developer Response ,

Hey! I'm not sure if you've updated recently, but I just thought I'd let you know that nicknames and scheduled transfers can now be updated through the app. While expenditure graphs/quick balances aren't something we offer at the moment, these are great ideas and I've flicked these through to the team for consideration for future updates :) ^Meg

Axon_77 ,

Business Banking Minus Cash Deposits - no joke!

I opened a business account with Bankwest transitioning from Westpac, hoping for a better banking experience with fewer fees. What I found is that I have opened a business account with no means to deposit cash into my account! Yes, a business account with no cash deposit facility activated. I was told I can deposit cash at Auspost, only to find I wasn't issued with the correct card to do that and I need to request that card (3 weeks after opening the account). I then rang and was told I can deposit at Commbank. Great I thought, that would make sense. I go there and find out, no I can't deposit at Commbank unless I am issued with a deposit book - which I have to request. Really! The telephone banking staff at Bankwest also can't tell me if I use Commbank to deposit my cash if I will be charged a fee. I wonder if you work for a business banking section and can't help your customer establish cash deposits upfront or the fees involved, how much training does your employer give you to know how you can help your business customers? I am hopeful that my banking experience will improve. Bankwest you need to get some people working on streamlining the opening of your business banking procedures as this is quite literally comedy skit level of incompetence.

App Privacy

The developer, Bank of Western Australia Ltd (Bankwest), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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