Everything about this app is horrible. It’s extremely bad experience I recommend avoiding it.The app was extremely slow when you click on anything (more than 30 seconds waiting before it responded). I then put through an order for noodle box with a mix of regular and large size meals. We paid and then checked the order confirmation screen and somehow they were all small meals (not what we ordered). I think the app couldn’t handle multiple mixed sizes of the same item but I have no idea. I called the store and they couldn’t help they had no idea how the app worked. Then I got a confirmation from Uber of the order so it’s not even their system it’s just some garbage overlay that just ends up with Uber anyway. I couldn’t change or cancel my order. Very bad experience will never use this again.

Downloaded the app to take advantage of the $5 off your first order promotional offer. After dealing with a frustrating mess of a signup process, the app set its GPS location to a store 10 minutes down the road, leaving me waiting in the wrong store. After realising the apps fault, i find there are no customer service options like you may find in Uber eats or other apps, so my only recourse is to go pickup my now cold food from an entirely different store, even though I was standing in the store whilst ordering.You can definitely say some of the fault lies on me, but if youre going to plaster your stores with “download the app now for $5 off” flyers, then I have an expectation that the app is going to be half decent, easy to read & understand, and not send me to and entirely different store.

App functions but the offer system is the worst thing I have ever seen. Offers within the app can’t be used with app orders and must be used in restaurant but not only that, restaurants won’t allow you to place a phone order then scan the offer when you come to pay and pick it up. You must place the order instore to use the offer so when it’s busy and they have a 40min backlog, you must sit and wait to use the offer because you can’t call your order ahead. Just terrible all round.

PROS: I like how it tells you the time that the order will be ready.You can choose a pick-up time.You can add order notes if you have any special instructions for the place.Regular updates to squash bugs and improve the app.HOW TO MAKE IT BETTER: Add a notification when the order is ready.When saving an order as a Favourite, also save the location so that we don’t have to select the place each time we order.Six tabs along the bottom is too many, it looks cluttered. Move reward points to the HOME tab, move OFFERS to the ORDER tab, and remove the FIND tab - then you’ve got three tabs, which is plenty.If I search the name of the place in my iPhone, the app doesn’t show up - fix this.Add support for dark mode, it’s easier on the eyes.Get rid of ALL-CAPS everywhere - we don’t need to be yelled at.CONCLUSION: A good app, with some room for improvement.If you liked this review, please long-press it and mark it as “helpful.”