Bendigo Bank 4+

Payment notifications…

Can you please fix the bug of payment notifications? It says you can set payment notifications on for Centrelink payments, in fact, the option is below the transaction and you switch it on and it immediately turns off again and the same goes for enabling it in the app settings, enabled then you go back to the settings menu and it’s disabled, extremely frustrating! Also, why can’t you also allow “Salary” and PayID payment notifications also? Well it suppose it doesn’t matter anyway because at this stage, NO push notifications for any payments are coming through! I’ve noticed lots of other reviews here on the App Store, particularly from 2 years+ ago mentioning the same issues and also mentioning another important feature of “transaction notifications”, why can’t there be those notifications? Your response to those reviews here on the App Store says that you’ll send the feedback to the relevant team…well it seems that got no where! “Up Bank”, which you own, has every notification you can think of, why can’t you be like Up? I just prefer having Bendigo as my main bank, otherwise I’d move straight to Up. PLEASE Bendigo Bank update your payment and transaction push notifications!!

Worst banking app I use.

I’ll mention the things I do like before I get to the bad stuff. You can ‘pay anyone’ directly out of all of your bank accounts, not just the main account linked to your card. It’s also pretty user friendly in that respect.

However, it doesn’t notify you when you are receiving or withdrawing money from your account and each transaction report is far too simple, with no details on the merchant or an option to dispute (which you need to go into a branch or call up to do, which can be inconvenient if you don’t live near a branch, though this is mitigated by the fact that Bendigo are very often the only bank left in many small towns across Australia). I preferred the old style of the app when it comes to quick balances and logging in, where I could access my account from multiple devices at the same time.

Great, but...

Ok the overall app is easy to use, fast and simple. You can easily manage multiple accounts and even setup weekly transactions between those accounts, like I do when I put money from my main account into my savings account. The only downside is there is NO APPLE PAY. I’ve looked into this and I have found that Bendigo Bank did apply for an Apple Pay ‘thing’, along with a few other major banks. BUT, good ol’ Apple rejected them. I don’t know if ANZ is paying Apple to keep Apple Pay an ANZ only thing, but ( Just letting you know if you haven’t realised by now that I am directing my anger at Apple and ANZ, not Bendigo Bank: you’re awesome.) Apple needs to get this fixed. WHY DID YOU REJECT THEIR APPLICATION. YOU CAN ONLY EARN MONEY FROM THAT. Please Bendigo Bank if there’s anything you can do please do it but I understand this may be out of your hands.

Developer Response ,

Hi Lambaalpacadude, thanks for the review. In regards to Apple Pay, this is currently one our highest priorities as we understand that our customers want a variety of payment options. We're working on it and will update our customers when this is available. ^Kirsty