Westpac

Name: Westpac
Rating: 4.5 (53097 reviews)
Author: Westpac Banking Corporation

Finance

Free

53K Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

Westpac Banking Corporation
Language

EN
English
Size

249.8
MB

Are you banking with the best app in town? Australia’s Best Banking App three years running* - secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: *This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

Ratings & Reviews

4.5

out of 5

53K Ratings

Great but I wish it had some changes.
05/07/2024

982514373
Easy app, always pretty good but personally I think the app should make changes to these things. 1. Accessing accounts for Sole Traders. When you are a Sole Trader and have your business under your personal name, all your accounts show up on the one screen. Not a major issue, but just annoying when you’ve got 4+ accounts. I wish there was a little tab at the top of the accounts section that lets you switch between BUSINESS and PERSONAL, listing the accounts below. It just irritates me as someone who doesn’t like clutter/wants to be organised. 2. Option for getting sent a card. I opened 2 new accounts for debits and savings, which I will NEVER use the cards for. Westpac automatically sends you a card when you open an account and I wish there was an option to select ‘NO CARD’. Because now when I access the cards tab, I have 5+ cards there that are unused and linked to accounts and it’s confusing. I wish there was options on this screen to delete card. Deleting it entirely (locking it+unactivating+detaching from account), including from the cards screen. I think it should be allowed to open accounts with no card attached. I want only the cards I’m currently using to show on the screen. Otherwise great, works fine. Thanks!
Great but I wish it had some changes.
05/07/2024

982514373

Easy app, always pretty good but personally I think the app should make changes to these things. 1. Accessing accounts for Sole Traders. When you are a Sole Trader and have your business under your personal name, all your accounts show up on the one screen. Not a major issue, but just annoying when you’ve got 4+ accounts. I wish there was a little tab at the top of the accounts section that lets you switch between BUSINESS and PERSONAL, listing the accounts below. It just irritates me as someone who doesn’t like clutter/wants to be organised. 2. Option for getting sent a card. I opened 2 new accounts for debits and savings, which I will NEVER use the cards for. Westpac automatically sends you a card when you open an account and I wish there was an option to select ‘NO CARD’. Because now when I access the cards tab, I have 5+ cards there that are unused and linked to accounts and it’s confusing. I wish there was options on this screen to delete card. Deleting it entirely (locking it+unactivating+detaching from account), including from the cards screen. I think it should be allowed to open accounts with no card attached. I want only the cards I’m currently using to show on the screen. Otherwise great, works fine. Thanks!
Just ok
22/01/2024

Xavier Vasco
It’s okay and reasonably bug free compared to the Bank of Melbourne app. Lots of bad design though. If banks are going to close down all their branches bc they’re “going digital”, then invest all that money in an actual in house development team and keep your app regularly updated. Sick of these big companies outsourcing devs only when you feel you the need to update your app. Particularly it has a terrible layout with all the important things buried behind screens. I for the life of me cannot workout how where the find atm feature is… this seems like a top 5 button that should be obvious. The fact that I can’t copy my bsb or account number individually is ridiculous. This is nightmare when filling out a form because you have to past it into a note app, copy the individual number, and then past and go back to delete the note. Again, basic feature. Also the widgets are useless. I don’t need to know my last transaction on the fly. I need to know my balance. Why is this not a widget and yet the other is? Again, it seems like someone who doesn’t use internet banking designed this app.

Developer Response
Hi Xavier, thank you for your review. 'Find an ATM or branch' is available by clicking the 'Contact us' option on the top left or using the search option on your homepage.We have other features that may be helpful to you which you can view on our website by searching 'app'. If you'd prefer to speak to someone, please call us on 1300 655 505 within Australia or (02) 9155 7700 from outside Australia so we can help you. Thanks, Rachel
Just ok
22/01/2024

Xavier Vasco

It’s okay and reasonably bug free compared to the Bank of Melbourne app. Lots of bad design though. If banks are going to close down all their branches bc they’re “going digital”, then invest all that money in an actual in house development team and keep your app regularly updated. Sick of these big companies outsourcing devs only when you feel you the need to update your app. Particularly it has a terrible layout with all the important things buried behind screens. I for the life of me cannot workout how where the find atm feature is… this seems like a top 5 button that should be obvious. The fact that I can’t copy my bsb or account number individually is ridiculous. This is nightmare when filling out a form because you have to past it into a note app, copy the individual number, and then past and go back to delete the note. Again, basic feature. Also the widgets are useless. I don’t need to know my last transaction on the fly. I need to know my balance. Why is this not a widget and yet the other is? Again, it seems like someone who doesn’t use internet banking designed this app.
Developer Response 24/01/2024
Hi Xavier, thank you for your review. 'Find an ATM or branch' is available by clicking the 'Contact us' option on the top left or using the search option on your homepage.We have other features that may be helpful to you which you can view on our website by searching 'app'. If you'd prefer to speak to someone, please call us on 1300 655 505 within Australia or (02) 9155 7700 from outside Australia so we can help you. Thanks, Rachel
Good App Except For Date & Time stamps
10/05/2024

LAJVXO
This app overall is pretty good, it has most things you need from a banking app. Some features aren’t built natively into the app, and instead take you to a webpage, but it’s integrated well enough that it doesn’t take away from the experience. My biggest gripe is that transactions bounce around a lot in the app because the datestamp is for the settle date, not the date the transaction took place. This means transactions can settle out of order and cause a bit of confusion. It also means the balance ticker under each transaction is completely useless as it constantly changes what the balance was at for each transaction. Some improvements I’m hoping to see: • Datestamp each transaction with the date the transaction took place • Introduce timestamps to each transaction so I can know by the minute when a transaction happened • Work on making the app more native and less web wrapper • Fix the balance ticker under each transaction or get rid of it.
Good App Except For Date & Time stamps
10/05/2024

LAJVXO

This app overall is pretty good, it has most things you need from a banking app. Some features aren’t built natively into the app, and instead take you to a webpage, but it’s integrated well enough that it doesn’t take away from the experience. My biggest gripe is that transactions bounce around a lot in the app because the datestamp is for the settle date, not the date the transaction took place. This means transactions can settle out of order and cause a bit of confusion. It also means the balance ticker under each transaction is completely useless as it constantly changes what the balance was at for each transaction. Some improvements I’m hoping to see: • Datestamp each transaction with the date the transaction took place • Introduce timestamps to each transaction so I can know by the minute when a transaction happened • Work on making the app more native and less web wrapper • Fix the balance ticker under each transaction or get rid of it.
Happy with Westpac
25/09/2025

First Trip 72
I’ve been enjoying a banking relationship with what is now known as Westpac for over fifty years meeting some great people and receiving excellent service. A few years back when unwell I did not receive the support I required regarding my credit card which was cancelled. Some years earlier I was invited to and encouraged to increase my credit limit by more than double. It took me years to pay it off with regular minimum and bulk payments but it got paid. I cleared all that I owed to Westpac but there was no thank you from the bank. ANZ Were similar in their lack of support during my time of need. I have also paid them out on everything that was owing, and again no thank you. All said and done I remain loyal to Westpac and ANZ. The personal banking relationship with banks and their staff is but a memory of the good days.

Developer Response
Hi, thanks for taking the time to let us know about your experience. Thank you, Steve.
Happy with Westpac
25/09/2025

First Trip 72

I’ve been enjoying a banking relationship with what is now known as Westpac for over fifty years meeting some great people and receiving excellent service. A few years back when unwell I did not receive the support I required regarding my credit card which was cancelled. Some years earlier I was invited to and encouraged to increase my credit limit by more than double. It took me years to pay it off with regular minimum and bulk payments but it got paid. I cleared all that I owed to Westpac but there was no thank you from the bank. ANZ Were similar in their lack of support during my time of need. I have also paid them out on everything that was owing, and again no thank you. All said and done I remain loyal to Westpac and ANZ. The personal banking relationship with banks and their staff is but a memory of the good days.
Developer Response 28/09/2025
Hi, thanks for taking the time to let us know about your experience. Thank you, Steve.

Our latest version includes: • FX Rate Alerts: Set your target currency rate and get notified when it’s reached. • Track International Payments: Monitor the progress of your overseas payments and schedule them in advance. • Transaction Report: Download a PDF of your recent transactions. • Fixed FX: Lock in exchange rates for future international payments. • SafeCall: Receive calls through the Westpac App, helping you confirm it’s us calling, and not a scammer. • Minor Enhancements & Bug Fixes

Version 11.9.0

28 Jan

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