Divvy

Name: Divvy
Rating: 2.6 (135 reviews)
Author: Divvy Parking Pty Ltd

Business

Free · Designed for iPad

135 Ratings
Ages

4+
Years
Category

Business
Developer

Divvy Parking Pty Ltd
Size

131.9
MB

DIVVY gives you access to parking across Australia where you need it, when you need it. You now have exclusive access to a network of affordable spaces at the touch of a button with unparalleled convenience and flexibility. It’s really easy; download the DIVVY app, create an account, search for parking where you need it, and book it!

Ratings & Reviews

2.6

out of 5

135 Ratings

App does the job with some frustrations
26/09/2023

CodySydney
Naturally parking in the right spot is quite important and Divvy certainly misses no opportunity to tell you that. Then they hide the bay you’re booked in, in a tiny font, only in the apps booking section, in light grey on white.If they were to just put aside some cash to fix up the half dozen most annoying issues that people complain about, it would be a big win. Fortunately, each time I’ve needed them, customer service has been fast and excellent.
App does the job with some frustrations
26/09/2023

CodySydney

Naturally parking in the right spot is quite important and Divvy certainly misses no opportunity to tell you that. Then they hide the bay you’re booked in, in a tiny font, only in the apps booking section, in light grey on white.If they were to just put aside some cash to fix up the half dozen most annoying issues that people complain about, it would be a big win. Fortunately, each time I’ve needed them, customer service has been fast and excellent.
Can be very frustrating
26/05/2023

MaeMaeC
I’ve had good and terrible experiences. Recently I booked a car space with the address of 45 Clarence Street, however only by reading the fine detail did it state that the entrance was on a completely different street. After circling for 25 minutes, I managed to find my way. This frustration was further compounded as you can only book on the hour or 30 minutes past so I paid for nearly 30 minutes of parking, yet wasn’t even occupying the space. Additionally when trying to extend the car spot, it extended it in another parking bay, this requiring me to walk back to the car park and move the car by 3 spaces. In the end, I spent more time finding the pathing garage and moving my car then at dinner with my friends. When trying to explain my frustration with Divvy they just ignored it and essentially said I need to read the fine print. Absolutely terrible experience!
Can be very frustrating
26/05/2023

MaeMaeC

I’ve had good and terrible experiences. Recently I booked a car space with the address of 45 Clarence Street, however only by reading the fine detail did it state that the entrance was on a completely different street. After circling for 25 minutes, I managed to find my way. This frustration was further compounded as you can only book on the hour or 30 minutes past so I paid for nearly 30 minutes of parking, yet wasn’t even occupying the space. Additionally when trying to extend the car spot, it extended it in another parking bay, this requiring me to walk back to the car park and move the car by 3 spaces. In the end, I spent more time finding the pathing garage and moving my car then at dinner with my friends. When trying to explain my frustration with Divvy they just ignored it and essentially said I need to read the fine print. Absolutely terrible experience!
Never again. Parker Beware!!!
14/12/2024

LittleK8rine
Tonight, I parked at your facility and, upon returning to my vehicle, was unable to enter the building to access my car with the scan pad not working. I immediately called your customer service line, where I was met with an unacceptable level of assistance. The call taker was unable to escalate the issue to security and, after an unhelpful exchange, her only solution was for me to return home and collect the car the following morning. She then proceeded to hang up on me despite me explaining that sending me home 45min away, was unreasonable.After calling again, I was offered the same inadequate solution, which was neither practical nor acceptable, given my plans for the evening and the following day.While we were negotiating another family turned up in the same predicament with a 1 and 3 year old. By chance a security officer walked by and let us in. It is completely unreasonable to pay for a service and not have access to the vehicle I have parked. This experience has left me extremely dissatisfied, and I will not be using Divvy again in the future.
Never again. Parker Beware!!!
14/12/2024

LittleK8rine

Tonight, I parked at your facility and, upon returning to my vehicle, was unable to enter the building to access my car with the scan pad not working. I immediately called your customer service line, where I was met with an unacceptable level of assistance. The call taker was unable to escalate the issue to security and, after an unhelpful exchange, her only solution was for me to return home and collect the car the following morning. She then proceeded to hang up on me despite me explaining that sending me home 45min away, was unreasonable.After calling again, I was offered the same inadequate solution, which was neither practical nor acceptable, given my plans for the evening and the following day.While we were negotiating another family turned up in the same predicament with a 1 and 3 year old. By chance a security officer walked by and let us in. It is completely unreasonable to pay for a service and not have access to the vehicle I have parked. This experience has left me extremely dissatisfied, and I will not be using Divvy again in the future.
Great value and customer service
23/06/2019

Gardner05555
It’s amazing to read so many negative reviews, for an app and service that provides such incredible value for money and awesome customer service. ( People need to be reasonable as to the flexibility they are seeking and their expectations due to their changing of their minds etc)! I have had nothing than positive experiences and fast customer service to all my queries. The value for money is outstanding, I’m finding parking in the city at a quarter the price I can secure it anywhere else. Well done Divvy!
Great value and customer service
23/06/2019

Gardner05555

It’s amazing to read so many negative reviews, for an app and service that provides such incredible value for money and awesome customer service. ( People need to be reasonable as to the flexibility they are seeking and their expectations due to their changing of their minds etc)! I have had nothing than positive experiences and fast customer service to all my queries. The value for money is outstanding, I’m finding parking in the city at a quarter the price I can secure it anywhere else. Well done Divvy!

This release contains minor bug fixes and enhancements to the DIVVY Parking product

Version 2.6.3

06/09/2024

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