Coles

Name: Coles
Rating: 4.7 (61291 reviews)
Author: Coles Supermarkets Australia Pty Ltd

Grocery shopping made simple

Free

61K Ratings
Ages

13+
In-App Controls
Category

Shopping
Developer

Coles Supermarkets Australia Pty Ltd
Language

EN
English
Size

143
MB

Supermarket shopping has never been easier! Groceries how and where you want Organise grocery delivery to your door or get your shopping brought direct to boot with a Click&Collect time that suits you. Save time with shopping lists Never forget your shopping list again. Create one in the app and check off each grocery item as you shop instore. Find what you need, fast Can't remember what you've bought before? Want to find your favourite food instore? Just search on the app and it will show you where in the store it is located. Search for a Coles supermarket store near you. Find your local Coles Group stores, including Liquorland, using our store finder. Add catalogue specials straight to your basket! See the latest catalogue deals in the app and add them to your trolley in a click. Collect Flybuys points, earn dollars Link your Flybuys card to unlock personalised money-saving offers for your next shop and view your Flybuys points balance. Explore thousands of recipes Get inspired with recipe ideas for every occasion or read the complete Coles magazine.

Ratings & Reviews

4.7

out of 5

61K Ratings

Coles online shopping
20/04/2022

EJ308
Coles has the best online shopping, it’s user friendly. I log in on my phone internet (not through the app) and it has the category of my prior purchases, so I can scroll my regular purchases to remind me of anything I may need. You can even remove a product from your list if you don’t want to purchase it again.You can also go back to past orders too.Coles also shows the price of vegetables and fruit based on the weight, which tells you how much You’re actually getting, other supermarkets tell you how many eg apples you’ll get, but you won’t know if they are small or large, so you don’t know if it’s good value.So thrilled with ColesDelivery driver Jim from Epping is also very helpful and professional.

Developer Response
Hi , thank you for taking the time to leave feedback. We appreciate your support. Regards, Andy (App Team)
Coles online shopping
20/04/2022

EJ308

Coles has the best online shopping, it’s user friendly. I log in on my phone internet (not through the app) and it has the category of my prior purchases, so I can scroll my regular purchases to remind me of anything I may need. You can even remove a product from your list if you don’t want to purchase it again.You can also go back to past orders too.Coles also shows the price of vegetables and fruit based on the weight, which tells you how much You’re actually getting, other supermarkets tell you how many eg apples you’ll get, but you won’t know if they are small or large, so you don’t know if it’s good value.So thrilled with ColesDelivery driver Jim from Epping is also very helpful and professional.
Developer Response 29/04/2022
Hi , thank you for taking the time to leave feedback. We appreciate your support. Regards, Andy (App Team)
Terrible! Prefer using Woolies app.
16/03/2024

Vouzaa
Firstly the fact that the app keeps logging you out or asking you to login in for everything that you do is annoying. If I’ve logged in, I want to stay logged in. Then when you look at the Coles magazine, there are no links to recipes to make it easier for users. You have to sift through the whole magazine and then go to the web and search for that recipe which will then allow you to link ingredients to your shopping list. On top of that, the recipes and inspirations doesn’t have a “search” option so you can browse around to see if the magazine recipes are available. You have to choose ingredients you want to shop for or choose a dinner option to look around for. I don’t want to be told what to look at.That whole section of the app (recipes and magazines) doesn’t seem to be connected at all. Additionally, if I want to save recipes, how am I supposed to do that? Downloading recipes is inconvenient (and doesn’t work most of the time). There should be a “liked” or “saved” or “favourite” section where you can find individual recipes you like which then link to shopping lists. It’s not very user friendly or very personalised in this regard. C’mon guys, basic stuff. What’s the point of having a magazine with ideas if you don’t have ease of access online?
Terrible! Prefer using Woolies app.
16/03/2024

Vouzaa

Firstly the fact that the app keeps logging you out or asking you to login in for everything that you do is annoying. If I’ve logged in, I want to stay logged in. Then when you look at the Coles magazine, there are no links to recipes to make it easier for users. You have to sift through the whole magazine and then go to the web and search for that recipe which will then allow you to link ingredients to your shopping list. On top of that, the recipes and inspirations doesn’t have a “search” option so you can browse around to see if the magazine recipes are available. You have to choose ingredients you want to shop for or choose a dinner option to look around for. I don’t want to be told what to look at.That whole section of the app (recipes and magazines) doesn’t seem to be connected at all. Additionally, if I want to save recipes, how am I supposed to do that? Downloading recipes is inconvenient (and doesn’t work most of the time). There should be a “liked” or “saved” or “favourite” section where you can find individual recipes you like which then link to shopping lists. It’s not very user friendly or very personalised in this regard. C’mon guys, basic stuff. What’s the point of having a magazine with ideas if you don’t have ease of access online?
Needs massive improvement
25/03/2022

82julz
I’d been using the browser coles online shopping and quite happy with it when a invite to the app came up.. it was useless, couldn’t find any if my bought before items on app and then when you wanted to check out it transfered me to online shopping anyway… so what’s the point of that.. so I deleted it and continued with browser online shopping..Last week a friend was raving about the Woolies app so I decided id take another look at the comes one as No Woolies in our immediate locality.. looks like some improvements have been made including I found a “bought before “ area however I couldn’t work out the difference between “bought before, lists and trolley, except I could see on the app what id just ordered on browser online.. worse still I googled to find some instructions on how to use the app but could only find browser online instructions.. so I still won’t be using it again… and if i had a Woolies in my locality i would be shopping there anyway… our coles is a dinky comes (a small one) and I have to go to the local independent’s every week to get things coles isn’t stocking.. so coles you need an overhaul on the app at least and probably on some stores… the next closest coles is way way better than ours..

Developer Response
Hi 82Julz, We are ironing out some issues and are working on improving the browse by product experience and also the checkout experience. Please bear with us in the meantime. We hope you give our app another go! Regards, Andy (App Team)
Needs massive improvement
25/03/2022

82julz

I’d been using the browser coles online shopping and quite happy with it when a invite to the app came up.. it was useless, couldn’t find any if my bought before items on app and then when you wanted to check out it transfered me to online shopping anyway… so what’s the point of that.. so I deleted it and continued with browser online shopping..Last week a friend was raving about the Woolies app so I decided id take another look at the comes one as No Woolies in our immediate locality.. looks like some improvements have been made including I found a “bought before “ area however I couldn’t work out the difference between “bought before, lists and trolley, except I could see on the app what id just ordered on browser online.. worse still I googled to find some instructions on how to use the app but could only find browser online instructions.. so I still won’t be using it again… and if i had a Woolies in my locality i would be shopping there anyway… our coles is a dinky comes (a small one) and I have to go to the local independent’s every week to get things coles isn’t stocking.. so coles you need an overhaul on the app at least and probably on some stores… the next closest coles is way way better than ours..
Developer Response 29/03/2022
Hi 82Julz, We are ironing out some issues and are working on improving the browse by product experience and also the checkout experience. Please bear with us in the meantime. We hope you give our app another go! Regards, Andy (App Team)
Two stars but ….
18/01/2025

Kdinya
I have been a loyal Coles online customer for many years: in fact I have not been in a supermarket since covid, and a developing disability means it has become a necessity. Over the years we have had a few minor hiccups but nothing substantial: until just before Christmas 2024. I am only bringing this up because it is something they can legally do, and you need to be aware. I did my big Christmas shop which amounted to well over $400. The money came out instantly. At the time of the delivery it came out again, overdrawing my account. I called them only to be told it was PayPal’s fault. Repeated calls to PayPal and Coles got me nowhere. Coles did eventually say that it happens all the time but I only noticed this time because it was a large amount. But I would have it back in a couple of days. It took two weeks. Right before Christmas. The bank could do nothing, because apparently it is in the teens and conditions I agreed to when I signed up. I just feel it is something people may not be aware of. I cancelled my Coles plus membership and have not shopped “red” since. Happily ensconced with “green” now.

Developer Response
Hi Kdinya. We're sorry to hear about this frustrating experience, and apologise for the inconvenience caused. We'd like to look into this again - if you could email us at ColesApp.Feedback@coles.com.au with the order number - we'll have a further look. Regards, Ethan (App team)
Two stars but ….
18/01/2025

Kdinya

I have been a loyal Coles online customer for many years: in fact I have not been in a supermarket since covid, and a developing disability means it has become a necessity. Over the years we have had a few minor hiccups but nothing substantial: until just before Christmas 2024. I am only bringing this up because it is something they can legally do, and you need to be aware. I did my big Christmas shop which amounted to well over $400. The money came out instantly. At the time of the delivery it came out again, overdrawing my account. I called them only to be told it was PayPal’s fault. Repeated calls to PayPal and Coles got me nowhere. Coles did eventually say that it happens all the time but I only noticed this time because it was a large amount. But I would have it back in a couple of days. It took two weeks. Right before Christmas. The bank could do nothing, because apparently it is in the teens and conditions I agreed to when I signed up. I just feel it is something people may not be aware of. I cancelled my Coles plus membership and have not shopped “red” since. Happily ensconced with “green” now.
Developer Response 20/01/2025
Hi Kdinya. We're sorry to hear about this frustrating experience, and apologise for the inconvenience caused. We'd like to look into this again - if you could email us at ColesApp.Feedback@coles.com.au with the order number - we'll have a further look. Regards, Ethan (App team)

This is what’s new in our latest update: We’ve added the slick to Click & Collect. Now, when you park and hit ‘I’ve arrived’, you’ll get an acknowledgement message, so you know a team member is on their way to you. We’ve also given our shopping list feature a glow up, including the ability to sort and filter your list. You can also now add something generic to your list, say butter or jam, and we can convert that basic item into the specific product you want. We’ve also made some other small improvements and squished some little bugs. Have a question or suggestion? Drop us a line at colesapp.feedback@coles.com.au.

Version 6.69.1

20/11/2025

Data Linked to You

The following data may be collected and linked to your identity:
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- Contact Info
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- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- VoiceOver
- Voice Control
- Larger Text
- Differentiate Without Colour Alone
- Sufficient Contrast

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Ratings & Reviews

What’s New

Version 6.69.1

App Privacy

Data Linked to You

Accessibility

Supported Features

VoiceOver

Voice Control

Larger Text

Differentiate Without Colour Alone

Sufficient Contrast

Information

More by Coles Supermarkets Australia Pty Ltd

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