KFC - Order On The Go

Name: KFC - Order On The Go
Rating: 4.4 (57040 reviews)
Author: KFC Australia

Get Your KFC Contact-Free

Only for iPhone

Free · Designed for iPhone

57K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

KFC Australia
Language

EN
+ 3 More
Size

127.7
MB

iPhone

Get your chicken fix anywhere, anytime on the KFC App, it’s a magical place where dreams come true (assuming, like us, you dream about fried chicken). Haven’t hit that download button yet? Fine, here’s our elevator pitch…. PROMOS & REWARDS Winner, winner, chicken dinner! Keep up with offers in the app, including some just for you. CUSTOMISE YOUR ORDER Be a lil extra and get your meal just how you like it. Add bacon? Easy. More mayo? Done. BUILD YOUR OWN BUCKET Can’t find a shared meal on our menu that hits the mark? No worries – just build your own! Perfect for when you’re eating with mates or the fam. QUICK REORDER & FAVOURITES Creature of habit? We’ve made your life easy with quick reorders straight from the Home screen. GET IT YOUR WAY Get your KFC delivered to your door or order ahead and pick up whenever you like by checking in on arrival at the restaurant. CONTACTLESS It’s still important we all do what we can to stay contactless. Ordering your favourite KFC items to pick up safely in store, or via the Drive Thru is easy-peasy. SAFE, SECURE & HASSLE FREE We’ve got your back with a one-time login code sent via SMS to your phone. Safe as. PAY OPTIONS Choose from Mastercard (debit, credit), Visa (debit, credit), Google Pay, Apple Pay and PayPal. Hit up our socials: Facebook: www.facebook.com/KFCAustralia Instagram: www.instagram.com/kfcaustralia Twitter: www.twitter.com/kfcaustralia MySpace: What is this, 2006? Need more KFC in your life? Check out our website: www.kfc.com.au If you're still reading this, you're doing it wrong. Just download the app already!

Ratings & Reviews

4.4

out of 5

57K Ratings

Easy and way better than Macca's app.
06/05/2018

Lkfagllrfg jlgzsjb
After using the Macca's app I am so grateful for this one. And I appreciate y'all responding to my previous review. I would love it if you added the wicked wings dinner pack as an app option - my fav and in my opinion one of the better quality options. I kind of hate how when you pick a store to go to you get a zoomed in map. Once you put your default/favorite sites in, you should lock it in state/region so it's not hard to find other close stores (with an option to manually switch of course). Things you do well: able to pay at the counter (drive through option), customisable meals, special offers, speedy meals. Things I would like: the wicked wings dinner pack, able to add my receipt thing so I don't have to change it at the counter, maybe a comment box just so I can ask for things beforehand), maybe a PayPal option?Edit: seriously a comment box. I feel sorry for the poor girl that add to in my request
Easy and way better than Macca's app.
06/05/2018

Lkfagllrfg jlgzsjb

After using the Macca's app I am so grateful for this one. And I appreciate y'all responding to my previous review. I would love it if you added the wicked wings dinner pack as an app option - my fav and in my opinion one of the better quality options. I kind of hate how when you pick a store to go to you get a zoomed in map. Once you put your default/favorite sites in, you should lock it in state/region so it's not hard to find other close stores (with an option to manually switch of course). Things you do well: able to pay at the counter (drive through option), customisable meals, special offers, speedy meals. Things I would like: the wicked wings dinner pack, able to add my receipt thing so I don't have to change it at the counter, maybe a comment box just so I can ask for things beforehand), maybe a PayPal option?Edit: seriously a comment box. I feel sorry for the poor girl that add to in my request
WASTE of TIME
18/07/2021

queena_tv
Please save yourself the absolutely god awful experience of this app. I decided to do something different and try KFC’s new app, marketed to me as a ‘fast’ and ‘easy’ way of getting my food. I was intrigued. I was hopeful. Oh boy, was I wrong. After spending about 20 minutes in the application trying to get my order correct, I finally managed to customise my dipping sauces and add my sides without the entire app collapsing in on itself. Supposedly, I’d receive my order in about a half hour. About 30 minutes later I checked on my order, only to find that it had been cancelled by the restaurant due to a ‘miscommunication regarding the details of my order’. I also had numerous texts telling me completely different things, one said to wait while another driver was being found, while the other told me to call kfc! I ended up having to call the delivery support number, which took me to a Doordash call centre. This entire endeavour took about an hour, and at the end of it I was left hungry and extremely annoyed. I also now have to wait five business days for my refund to process. Then, I opened UberEats and ordered maccas. Within 20 minutes of ordering, it was sitting at my front door. This is why MacDonald’s outperforms KFC. I really didn’t think delivering food was that difficult, but man, KFC is doing it VERY wrong.
WASTE of TIME
18/07/2021

queena_tv

Please save yourself the absolutely god awful experience of this app. I decided to do something different and try KFC’s new app, marketed to me as a ‘fast’ and ‘easy’ way of getting my food. I was intrigued. I was hopeful. Oh boy, was I wrong. After spending about 20 minutes in the application trying to get my order correct, I finally managed to customise my dipping sauces and add my sides without the entire app collapsing in on itself. Supposedly, I’d receive my order in about a half hour. About 30 minutes later I checked on my order, only to find that it had been cancelled by the restaurant due to a ‘miscommunication regarding the details of my order’. I also had numerous texts telling me completely different things, one said to wait while another driver was being found, while the other told me to call kfc! I ended up having to call the delivery support number, which took me to a Doordash call centre. This entire endeavour took about an hour, and at the end of it I was left hungry and extremely annoyed. I also now have to wait five business days for my refund to process. Then, I opened UberEats and ordered maccas. Within 20 minutes of ordering, it was sitting at my front door. This is why MacDonald’s outperforms KFC. I really didn’t think delivering food was that difficult, but man, KFC is doing it VERY wrong.
Mrs
27/03/2025

serpoaica
Gabriela Hello there I find myself writing to you as I’m not happy at times with the product I m receiving from Prahran store . I live close by and I enjoy having KFC at times but unfortunately depends on the people working on to have a enjoyable meal or Not -! I enjoy my chicken pieces to be cooked fresh , I even tell the staff that I’m able to wait / when same of them are serving me pieces of chicken cooked previously being lie to that they just took them from the back . I find myself going back and request to seal with the supervisor about it -! Some of the staff are lying and they shouldn’t ! Because of them I end up stressed and upset at the way I was lites to . please have a talk to them and remind them about customer care and they duty of care while serving customers ! I hope next time when I ad to have fresh from the oven chicken I will get it to enjoy my dinner. Thank you ! Because of some staff I find myself driving to Richmond store as I always have hit and fresh chicken as I be ordered !
Mrs
27/03/2025

serpoaica

Gabriela Hello there I find myself writing to you as I’m not happy at times with the product I m receiving from Prahran store . I live close by and I enjoy having KFC at times but unfortunately depends on the people working on to have a enjoyable meal or Not -! I enjoy my chicken pieces to be cooked fresh , I even tell the staff that I’m able to wait / when same of them are serving me pieces of chicken cooked previously being lie to that they just took them from the back . I find myself going back and request to seal with the supervisor about it -! Some of the staff are lying and they shouldn’t ! Because of them I end up stressed and upset at the way I was lites to . please have a talk to them and remind them about customer care and they duty of care while serving customers ! I hope next time when I ad to have fresh from the oven chicken I will get it to enjoy my dinner. Thank you ! Because of some staff I find myself driving to Richmond store as I always have hit and fresh chicken as I be ordered !
Kfc is good but the app is average at best.
29/04/2021

Aleckins
So it’s happens twice now, one of the times I can say for sure what the problem is and it’s with the “favourite orders” so I select my store, pick my order then go to pick it up, only to find out it had redirected me to another store automatically without notice and I believe it was because that was the one I originally created and save my favourite order from. So unless I throughly look at all the minor details whenever I order it will probably do it again, not only is it kind of annoying already to find the favourite orders I also once I have selected it have to select where I want to pick it up from again... also if that’s the case why is the option even available for not only that but also a favourite store, it would literally be safer and faster for me to just order at the drive through when I get to whatever store I want to order from. So yeah that’s my rant about the app and it’s problems atm it’s cost me a bit of trouble and time now and I wouldn’t wish it on anyone so I hope it is fixed.
Kfc is good but the app is average at best.
29/04/2021

Aleckins

So it’s happens twice now, one of the times I can say for sure what the problem is and it’s with the “favourite orders” so I select my store, pick my order then go to pick it up, only to find out it had redirected me to another store automatically without notice and I believe it was because that was the one I originally created and save my favourite order from. So unless I throughly look at all the minor details whenever I order it will probably do it again, not only is it kind of annoying already to find the favourite orders I also once I have selected it have to select where I want to pick it up from again... also if that’s the case why is the option even available for not only that but also a favourite store, it would literally be safer and faster for me to just order at the drive through when I get to whatever store I want to order from. So yeah that’s my rant about the app and it’s problems atm it’s cost me a bit of trouble and time now and I wouldn’t wish it on anyone so I hope it is fixed.

That was strange. The Upside Down era is officially over, and our app icon is back where it belongs. Still serving finger lickin’ good chicken. No portals required.

Version 2510.0.6

14 hrs ago

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