Keep your health cover handy with the refreshed nib App. Our new design and enhanced features give you an even better app experience.

With just a few taps, you can:
• Claim in a snap with easy photo claiming
• Explore nib Rewards for everyday savings and more
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details

Download the nib App now for the quickest and easiest way to keep track of your cover, wherever you are.

What’s New

Version 10.0.0

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you:
-A refresh on the way nib looks and feels as part of our change in branding.
-Various design tweaks and improvements

Ratings and Reviews

Scruuffy ,

Fix this app

Continually get “Ooooops something went wrong” error! Have to delete & reload the app. Come on this is really poor service & how about when a receipt is submitted that requires a doctor letter that you have to send that every single claim? Put it on file surely it’s not that hard & read the dates on the receipts before rejecting them. Seriously pay so much every month can’t understand how difficult it is to get a claim sorted online end up having to call & clarify most of the time.

Duchess G Baby ,

Better design but less intuitive UI

I’ll start with the positives. The design is definitely more modern, more key information on the home page and the rewards are more prominent.

However, it is harder and less intuitive to find key information. I also struggled to find my remaining limits until I read a response to another review. The previous app also allowed me to view claim history by member instead of a mixed bag with my partner. The preview only says “extras”, total cost and benefits paid (with the exception of dental). It’s difficult to find at a glance what the service was and who it was for. If we could get the services listed up front, and perhaps a filter on claims that would be helpful.

Rewards are a nice to have but my health insurance information is a must have!

Developer Response ,

Hi Duchess G Baby, thanks for your feedback! We have now made your Extras usage easier to access directly from the app home screen. We’re working hard towards enhancing the app and your feedback has been passed on to our app development team for consideration. Thanks, Jason

Marahute ,


18 months ago, after being with NIB for 4 years I can conned by one of those commission-based ‘comparison’ companies into leaving for HCF because they were slightly cheaper.... easily the worst decision I made that year. After such a terrible experience with HCF, mainly because there is no good way to get transparency into your limits, usage, and general coverage for extras (not even when you spend hours on the phone with their customer service), I literally have returned to NIB purely for the app. The fact that I get COMPLETE transparency into my limits and what I’ve used for the year is worth a few extra bucks a month.

Developer Response ,

Hello, Welcome back to nib. We are so happy you're enjoying being back with nib and using our nib app. Thanks, Emma

App Privacy

The developer, nib health funds limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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