TELUS Health Virtual Pharmacy 12+

A pharmacy at your fingertips

TELUS Health

    • Free



Welcome to the TELUS Health Virtual Pharmacy. More private. More convenient. It’s everything you expect from a pharmacy and more.

The Virtual Pharmacy application is the easiest way to connect with a pharmacist and order, track, and manage prescriptions for you and your loved ones. The app is free to join, there are no hidden fees, and Canada-wide delivery is complimentary.

Medical conditions or allergies? No problem. We get to know you and your medical history to help ensure any medication or recommendations are always tailored to you.

Register in just a few minutes and get the quality, personalized care you deserve.

With this version, you can:
* Transfer your existing prescriptions
* Order prescription refills and request renewals
* Receive reminders before you run out of your medication
* Add family members to your account
* Book an appointment to talk with a pharmacist
* Pay for your prescriptions and receive notifications about delivery

What’s New

Version 20.1.2

In this release, we've made some improvements to make it easier to sign up and add your prescriptions. We have also added some new notifications to keep you updated on the status of your prescriptions.

Ratings and Reviews

4.8 out of 5
19 Ratings

19 Ratings

tricia_mango ,

So easy and helpful!

The app and service is so helpful and makes my life easier!

k_mitchell ,

So easy to use and convenient

The app was easy to download and set up. The virtual team took care to transfer my medication for me from my usual pharmacy. So pleased.

Wbrise ,

Should be convenient…but, no…

Should preface this by saying I am a TELUS employee and was super excited to use this service.

I have literally been waiting 2 weeks to start a new prescription because the folks here are unable to follow instructions. I made a simple request and have been waiting on the request to be processed, patiently…today I attempted to submit the request again and I get a call that I have to call them and provide a CC # over the phone, which I al not comfortable doing. Why can I not pay securely online like I have in the past?

I am giving these folks til the end of the day to get it right before I move back to a traditional Pharmacy.

App Privacy

The developer, TELUS Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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