Boots Hearingcare

Name: Boots Hearingcare
Rating: 2.1 (17 reviews)
Author: Sonova AG

Personalize your hearing aids

Only for iPhone

Free

17 Ratings
Ages

16+
Years
Category

Medical
Developer

Sonova AG
Language

EN
+ 1 More
Size

245.2
MB

iPhone

The Boots Hearingcare app provides you access to enhanced hearing controls and personalization options for your Phonak and AudioNova hearing aid(s) as well as a host of rich functionalities to tailor your Boots Hearingcare hearing experience to your needs. - The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume, sound and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. - You can conduct a Hearing Test as a self-screening to check your hearing ability and save your results by creating your personal Boots Hearingcare Account. The Account will also empower you to book and manage your appointments and communication preferences. - The Hearing Loss Simulator replicates what it is like to have hearing loss and use a Hearing Instrument to help you and your loved ones better understand the potential benefits of using a Hearing Instrument. - Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely (by appointment). Also finding your nearest Boots Hearingcare store is available at your fingertips - getting in touch with us has never been easier. - Finally, the Boots Hearingcare app allows setting up notifications such as cleaning reminders and provides a rich set of information about hearing health, including the in app instructions for use. Boots Hearingcare is compatible with Phonak and AudioNova hearing aids with Bluetooth® connectivity and iPhones running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Ratings & Reviews

2.1

out of 5

17 Ratings

Worse App Ever
9 Feb

App designed to make you angry
The only thing this app is good for is changing the volume on my hearing aids. Trying to manage appointments simply does not work, all I ever get is a message saying there is a connection fault and check my internet. This message appears regardless of internet source. To make it even more annoying the helpline was not at all interested in the problem 😡
Worse App Ever
9 Feb

App designed to make you angry

The only thing this app is good for is changing the volume on my hearing aids. Trying to manage appointments simply does not work, all I ever get is a message saying there is a connection fault and check my internet. This message appears regardless of internet source. To make it even more annoying the helpline was not at all interested in the problem 😡
App and Boots’ systems not merged and aligned.
31 Jan

JohannesHergert
I made an appointment using this app which was confirmed. When I attended the specialist at Boots did not have me on their system.A second experience I made an appointment which was confirmed. I received a text indicating it had to be cancelled. The next day I received a text reminding me to attends the cancelled appointment.
App and Boots’ systems not merged and aligned.
31 Jan

JohannesHergert

I made an appointment using this app which was confirmed. When I attended the specialist at Boots did not have me on their system.A second experience I made an appointment which was confirmed. I received a text indicating it had to be cancelled. The next day I received a text reminding me to attends the cancelled appointment.
Disgusted
19/10/2025

tonytonytrouble
The audiologist doesn’t tell you how useless the app is with its disconnection problems. They’re only interested in relieving you of £3.6k of your money. I’ve got to see her next week. I hope I don’t upset her too much when I ask for a full refund.
Disgusted
19/10/2025

tonytonytrouble

The audiologist doesn’t tell you how useless the app is with its disconnection problems. They’re only interested in relieving you of £3.6k of your money. I’ve got to see her next week. I hope I don’t upset her too much when I ask for a full refund.
Nightmare
08/10/2025

greybeard52
App shows available bug when you pick one it then states it’s no longer available, surely it can’t be difficult to sort out your system, pathetic
Nightmare
08/10/2025

greybeard52

App shows available bug when you pick one it then states it’s no longer available, surely it can’t be difficult to sort out your system, pathetic

This update expands compatibility with new hearing aids and further improves app stability: 1. Support for new hearing aids has been added 2. Bug fixes and performance improvements

Version 4.3

2 Feb

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics