Help@hand 17+

SQUARE HEALTH LTD

    • Free

Screenshots

Description

Help@hand is brought to you by Unum and Square Health.

Founded by doctors, Square Health has over 20 years of experience within the healthcare sector, with access to over 5,000 medical specialists across the UK.

Unum is a leading employee benefits provider offering financial protection through the workplace.

What’s New

Version 4.3.0

In this release, we're introducing improved functionality to improve customer experience.

Ratings and Reviews

4.8 out of 5
7.9K Ratings

7.9K Ratings

David the postie ,

Immediate physio appt.

Yesterday, my GP diagnosed I have a rotator cuff injury; an appointment with a NHS physiotherapist would have been weeks away. However, with Help@hand I was able to get an immediate appointment with a very knowledgable physiotherapist. Our half hour video call was thorough and really helpful. I now have a set of exercises to aid my recovery, as well as wisdom to progress gradually, so as not to exacerbate it.

Raafaye ali ,

Mental health

I am a POC and I had one councillor who was white and she was compassionate but friends said talk to a person of colour as you will be understood better regarding the issue at hand, unfortunately that was opposite of what happened. the second one I had who was also a POC they didn’t seem to have any empathy, I don’t kno why they were smiling it just felt uncomfortable. Then when I had a issue with something They said they dismissed my experience by saying well i work with lots of people from where you work. As if she knows where I work better then myself despite being there for years. It’s like I don’t even feel comfortable going back on this app because clearly it’s not confidential if you are making me feel like you are aware of where I work and the dynamics at play and unwilling to hear me out. So there wasn’t any empathy to see through my eyes and this proved more stressful. I had a session outside of this app with a Psycologist and it was like night and day comparison. Where I felt like I got so much more out of it. 30 mins doesn’t feel like much time at all and lacks any ability to offer any organic conversations to open up with. I just don’t feel like I can come back in this app.

They don’t allow you to give feedback on this app to any of the people you have spoken to. The review after the session is just so basic and doesn’t really help at all

David Robinson ,

Poor app, fair level of service

This App is less than ideal. It doesn’t remember your log in details and appears to just be a basic web app. Considering the money they charge people to be a member you’d think they’d invest a bit more.

Compared to their competition I’ve found that you have to allow a lot more time to be able to speak with a GP. For example when I tried to make a booking at noon the earliest appointment was 9 hours later. For a competitor that I was with last year the average wait was just 3 hours…

Overall the service works and they are a bit cheaper than the aforementioned competition, but it does show.

App Privacy

The developer, SQUARE HEALTH LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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