Your travel rewards, in one easy app. The Avios App is the fastest way to collect, spend and manage your Avios. Easily track your Avios balance, view recent transactions, and plan travel effortlessly - anytime, anywhere.
Save on flights, hotels, car hire and more.
Collect Avios to pay for flights with British Airways and other leading partner airlines including Aer Lingus, Iberia, and Vueling. Make a saving when you book a hotel and pay with Avios, or reduce the cost of a complete holiday package. Avios offers you the best deals to save money on your travel plans without compromising on luxury.
Collect Avios every time you shop.
From food to fashion, tech to travel, you can collect Avios when you shop with 2,000+ top brands.
-Food & Grocery: Deliveroo, Just Eat, Sainsbury’s, HelloFresh
-Fashion & Retail: John Lewis, ASOS, Selfridges, TK Maxx
-Health & Beauty: Boots, Look Fantastic, Cult Beauty
-Travel: Trainline, Uber, Avios Hotels, Booking.com
Get inspired. Travel smarter.
Join The British Airways Club for free and download the Avios App and turn everyday spending into unforgettable holidays!
Start collecting today with thousands of retailers and services, and turn ideas into exciting adventures when you spend Avios on flights, car hire, hotels, experiences and more. There’s something rewarding for every travel lover!
As per other reviews, the app won’t let you get redirected to the website so you have to use the web version instead. Renders the app pointless until fixed.Update:Back up to five stars after a very helpful email from the app developer that I will simply paste below for everyone else struggling.Hi, We are really sorry you are having problems using the app :(. Apple introduced a new requirement for apps call App Tracking Transparency which we introduced a few versions ago. Unfortunately, Apple will not allow us to allow users to redirect to retailers without this. But, I think we can resolve your issue with the following few steps. Firstly, close the app. Next, head to Settings on your iPhone. Scroll down to "Privacy" (its normally located just below the "Battery" option) and click this option. On the next menu, select the "Tracking" option. Then On the next screen, at the top, there should be an option "Allow Apps to Request to Track" option - please ensure this is set to ON. Then scroll down to the "Executive Club" app and ensure that this option is also ON. This should set your device to allow tracking through the app when you select your retailer, so please go ahead and open the app and try again. This should now allow you through to the merchant site without askiing for tracking again. Many thanks."
Developer Response
Hi, We are really sorry you are having problems using the app :(. Apple introduced a new requirement for apps call App Tracking Transparency which we introduced a few versions ago. Unfortunately, Apple will not allow us to allow users to redirect to retailers without this. But, I think we can resolve your issue with the following few steps. Firstly, close the app. Next, head to Settings on your iPhone. Scroll down to "Privacy" (its normally located just below the "Battery" option) and click this option. On the next menu, select the "Tracking" option. Then On the next screen, at the top, there should be an option "Allow Apps to Request to Track" option - please ensure this is set to ON. Then scroll down to the "Executive Club" app and ensure that this option is also ON. This should set your device to allow tracking through the app when you select your retailer, so please go ahead and open the app and try again. This should now allow you through to the merchant site without askiing for tracking again. Many thanks.
Was Disappointed Now a Happy User
Andrew293
I am disappointed with the functionality of this app. 1. Often I’m booted out against my will and unable to sign back in, despite being able to sign into my account using a browser. 2. When I am logged in and try to shop online the app won’t allow me to move to partner sites unless I click on continue to allow tracking. Clicking on continue does nothing so I have to revert to the browser. 3. An alternative to clicking on continue is to go to Settings/Privacy/Tracking and scroll down to Executive Club to enable tracking, however there is no Executive Club in the list. 4. Finally, when I look at my list of Linked Cards there are 4. When I try to add a fifth it tells me the card is already linked, but it’s not one of the four on the list. Speaking to Support has not been possible because they are experiencing a high volume of calls. I’m hoping for a version upgrade over the next few days.Since writing my first review all matters have been resolved barring the additional card, and this is being addressed. Thank you Support and Developers.
Developer Response
We hope that we have managed to resolve most of your issues when you reported them to app support. The linked card (4) can be reported to customer support on 0344 493 0747 option 3 (calls charged at local rate). Thank you.
Absolutely useless.
Damo60
When I try and link to a store to buy - I can’t click continue button on as it’s hidden at bottom of the screen Update: Have been contacted by app support to say they have implemented a fix. I can now see half of the continue button at the bottom of my iPhone but clicking on this half button does nothing. The app developer has asked me to contact them if this has resolved issue but there does not seem to be a way to contact them? Would be useful to have a direct contact method and a way to leave a screenshot to demonstrate the issueUpdate: App developer has been responsive and updated app to resolve issue as well as leaving contact details - Thankyou well doneNow 4 stars. Not 5 given hassle
Developer Response
Thank you for your updating your review. We are aware that having larger text on in your device can cause the continue button to appear further down the screen making it difficult to click on. We have a fix in progress for this issue and hope to have this out in our next release v5.28.4. While awaiting this fix we have removed as much spacing as possible from the information text which is why the button showing higher on the screen. Sorry you are still having difficulty clicking on this. Please forward any screenshots you have to rewards.app@avios.com where the developer can take a look (this is not customer support who can be contacted on 0344 493 0747 option 3 if required ). Thank you for your patience.
Hit and miss
Eisenhower B
I’ve purchased goods or services through the Avios app, to collect Avios at boosted points (such as 10 Avios / £1). In my experience I’ve had mixed results- sometimes the points land, other times they sit in ‘pending’ and are deducted after a few months as they’re no longer ‘eligible’ (very convenient), or after raising a claim form they are awarded after several weeks. In my instance I’ve raised a form, had the points awarded and then been deducted. So I have little faith in buying things through the app anymore, which is disappointing. Also very difficult to contact any form of customer service, it’s clear that BA / Avios deliberately design their experience to avoid people contacting customer support. Developers have responded to other users reviews here with an email or phone number, which is nowhere to be seen on the app or website.
Developer Response
Thank you for your feedback. We understand your frustration with points not appearing automatically for larger purchases. This isn't intentional - retailers have different processing times for transactions due to verification procedures. We're constantly working to improve this experience.If you're missing points, please submit a claim at https://www.shopping.ba.com/my-account/missing-avios or contact our customer service team at 0344 493 0747 (option 3) who can investigate this specific issue for you. We appreciate your patience and value you as a customer.
Update to the latest version where we have included bug fixes for an improved user experience across the app.
Version 5.35.0
The developer, Avios Group (AGL) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Search History
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
