The DMSS app can enhance your security management efficiency. You can watch real-time surveillance videos and play them back anytime, anywhere, via Wi-Fi or cellular networks. If a device alarm is triggered, DMSS will immediately push an instant notification to you.
DMSS offers：
1. Real-time Live View：
You can view real-time surveillance videos from the added devices anytime, anywhere, to help you better monitor the safety of your home environment.
2. Video Playback：
You can quickly find the events you care about by date and event category, and playback the required historical video footage.
3. Instant Alarm Notifications：
You can subscribe to different alarm events according to your needs. When an event is triggered, you will immediately receive the message notification.
4. Device Sharing
You can share the device with family members for shared use and assign them different usage permissions.
5. Alarm Hub
You can add a variety of peripheral accessories to the alarm hub to provide warnings for potential theft, intrusion, fire, water damage, and other situations. In case of an unforeseen event, DMSS can immediately activate alarms and send out danger notifications.
6. Visual Intercom
You can add visual intercom devices to engage in video calls between the device and the DMSS, as well as perform functions like locking and unlocking.
7. Access Control
You can add access control devices to check the current status of doors and view unlock records, as well as perform remote unlocking operations on the doors.
System installed by a friend who runs a security company. Replaced a less sophisticated system. He promised the world with this system but for weeks it was plagued with problems. False activations in their hundreds mis identification of items causing continuous push notifications with false info. He replaced one system controller and that helped. It was not the end of the issues however. 2 cameras were replaced and since then things have finally settled down. We still get accidental activations from heavy driving rain or snow but generally 95%are now genuine activations. Overall it’s a great system. Don’t know if others have had issues but now it’s working its great and with 8 cameras we have a 360 % coverage of the house and gardens Ian
Why is this app so terrible!!!!
Roseya84
I’ve used this app for the past few years now because when I purchased the security camera I was told this is the app that is used. Given the price I paid I was expecting it to be good. I’ve always had issues that don’t ever seem to get fixed! It takes so long to load live stream in the moment, that by the time it does load, I’ve missed who is on my property! It fails to record most motion detection. I can hear audio sound whilst on live stream, but on any recordings on playback, there is no sound/audio recorded. I used to get alerts come through at first, but they’ve not worked for ages now, even though my setting are set to receive notifications. To top it off, this past week it’s not recording anything at all!!! Nothing on playback and ALL of my previous recordings have gone!!! There’s no support network I can contact to fix these issues. I just hope nothing serious happens on my property as I may as well not have a camera at all considering how awful this app is!! Please get these issues fixed ASAP, or at least provide a phone number for app support.
Really poor app
Geo180776
My company has fitted nearly 1000 Dahua systems in the last couple years and the general feedback from my customers is that the cameras are great however the app is really bad and ruins the system. It’s clunky, not user friendly or easy to use and just doesn’t work a lot of the time. The recent problem is notifications not going straight to the app on the new iPhones or Samsung 21. I have Sadly started to lose all confidence in the product which is a shame as the picture quality is great it’s just the app that really lets it down badly. My advice to Dahua would be to look at the app for concept pro and copy that. It’s so so much better for the customer to use. I would argue that the reliability and functionality of the app for the customer these days is more important than the picture quality. Our account manager told me at the start that Dahua spend around 430 million pounds per year on R & D, please please Dahua surely you can invest some of that money to have a much slicker app for your customers???? After 3 years of installing Dahua I am now seriously considering switching to concept pro or going back to Hikvision purely on the basis that I know our customers will prefer their app.
Good except for issues with playback
Joanna Deehan
As with my 5 previous feedbacks, nothing has changed since these reviews. If there are any improvements to the tool I will review again but until then, my comments remain the same. 1) The tool is easy to use apart from the playback where it remains difficult to find the active movement over the course of the day unless you know the approx time you are looking for. I have tried every option but none of them are as good as the previous version where you could jump from one active point to another. This includes the video blocks of time where I have to scroll through to find the activity.2) The colours used to indicate active and inactive for the threshold alarm are not easy to understand. Grey = active and blue = inactive. I would suggest green = active and grey = inactive.
Squashed bugs for better experience.
Version 2.5.11
The developer, DongBin, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Hangzhou Dong Bin Information Technology Co., Ltd.
Size
450.2 MB
Category
Lifestyle
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
