The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions.
The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends.
Discover New Events
• Explore events happening near you
• Find out what’s on this week
• Quickly search events and go direct to buy tickets
Buy Tickets Quickly
• Seamless end to end purchase
• Anywhere, Anytime
Manage Your Tickets
• Access mobile tickets for safe, contactless entry
• Seamlessly share tickets with friends
• Add tickets directly to your Apple Wallet
Bought tickets via the event organiser’s website; who use Ticketek. Event was cancelled. Had to install this app to get a refund ( can’t do it from the web portal for some reason) … but then the app reports the ticket can’t be returned at this time, please try again later. On the plus side, their support site works OK and they then processed the refund directly within a couple of days
Appalling
kisssty
There is a large volume of people complaining about Ticketek and lack of refund/being unable to rebook tickets cancelled due to poor weather. I am honestly disgusted at how difficult this has been. Cancelling on the day as we were on our way (early due to weather and having a little one who we have to stop with) is not the first time this has happened to us, it’s actually the 3rd now. But I understand the weather cannot be helped. They sent us the process of how to exchange tickets/get a refund which was very easy to follow however as soon as you click ‘exchange’ on the app it comes up with an error message and says to try again later. I have tried hundreds of times, and I get the same message every single time! The app is useless as is their costumer service! Avoid
Login issues and missing ticket
GjMcD_
Dreadful app. Created an account online on my laptop. When I go to login on the mobile app it says “incorrect email/password”. I change the password yet I still receive the same error message. I am still somehow able to create a new account with the exact same details. But now the ticket that has been transferred to me is nowhere to be seen. I have all of the emails proving an account was created and a ticket was sent to me. Useless
Invasive notifications that can’t be cancelled
Notsoangry
I had to get this app for an event. It kept giving notifications on my Home Screen for which I hadn’t given permission. Turned them off. Tried to delete the notification and each time there was no option to cancel and the notification wouldn’t go until I restarted my phone. Deleted the app and then yet another notification. I will be notifying the event organisers.
We're continually improving the app to help you access live events faster and more easily.
This release includes performance enhancements and bug fixes.
Version 3.3.7
The developer, Ticketek Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
