I’ve used Twickets a number of times to buy tickets for gigs that sold out in minutes. I set alerts up for the gigs I’m interested in then can act on the alerts, yes you have to be quick, however I have always managed to get tickets for the gigs I want. The fans I buy off have listed the tickets for resale for genuine reasons. The tickets cannot be sold at inflated prices, it is face value or less. There is a small charge that I am more than happy to pay. I had one occasion to query and my query was dealt with quickly, the seller contacted me and it was an issue over postage. I will never use tout sites again. Twickets is my go to site 👍🏼

I’ve used Twickets to buy and sell loads, as a service it’s great. But I always use the website. The app is so dated - it’s 2019 and they still don’t have iPhone X screen size support - and the UX is appalling. By default the screen shows you all tickets posted today, regardless of when that concert is or it having any relevance to you. To search for an event takes about 50 clicks, as you have to go into a filters view, enter the event name, click a few more times to add relevant venue and dates. Then for some reason it still lists tickets by most recently added - so the tickets that have been waiting to sell the longest are actually the furthest down the list, and you cannot change this sorting to something more useful like order by event date, or (ideally) ticket price. It’s baffling. Try and search for “!!!” to get ChkChkChk tickets though and you’ll get about 4 error alerts instead. Then, when you leave the app it retains the filters, so the next time you load the app you’re hit with a blank screen, which somehow feels worse than the random list of events, and you have to go back into the filters, clear them and start again. It’s the design work of a mad person, and it’s been like this for years. Please please do something about it 🙏🏻

So I sold 2 tickets on here as I couldn’t make the event and I had no clue what to do as I was new to the app, I thought it was pretty straightforward and it was until it got to the actual payment. So it gets you to put your bank details in which you want the money to be put into but then after that you cannot check or make sure you have put the correct account and it becomes a guessing game. Apparently I put a total different bank account in that isn’t mine and put the tickets for sale, I’m stupid but not that stupid. Support isn’t helpful and basically will tell you it’s your fault and loss. So now I’m £140 down in which I was selling the tickets because I needed that money but now some random person has that money and I can’t do nothing about it. Don’t use this app, use anything else lol

I love the Twickets system, it’s great. However, please could you consider adding some more detail on the initial pages and alerts? As it stands, you have to click on “buy” to see the detail - eg. for a festival listing with multiple types of tickets (such as “camping” “day pass” “boutique camping” “live-in vehicle”) it would be more useful to see what type of tickets the listing includes (rather than “multiple price bands”) before clicking “buy”. It’s annoying to have to go clicking backwards and forwards just to see this info. Also, after clicking “buy” for on one of the listings, then seeing it’s not what I want, then going back to a long list of listings, could the ones I’ve already looked at be indicated somehow? It’s hard to keep track! Thanks for considering this.