Joii Pet Care 4+

24/7 vet calls + advice


    • Free

iPhone Screenshots


Joii Pet Care
Easy, affordable pet care.

Accessible veterinary advice 24/7 365

● Speedy access to veterinary advice via video consult 24/7, 365.
● Free pet symptom checker devised by world-leading experts.
● Dedicated nurse-led health clinics on dental, weight, grooming, and more.
● Specialist advice on skin problems, behaviour, arthritis, and more.
● Free puppy and kitten checks.

How does it work?

● Flat fee of £28 for a standard vet consult. No extra charges for night calls.
● Upload any photos you'd like the vet to see ahead of your consultation.
● Full history taking and visual assessment via video call.
● Your vet will give you clinical advice, diagnosis and a treatment plan.
● Vet-recommended products available to have delivered to your door
● Full treatment plan saved to your app.
● Unlimited vet calls for partner insurance customers including Animal Friends Insurance, ASDA Money, Purely Pets and Waggel.

About this app

You're just a few clicks away from a video consultation with a qualified vet. Forget the stress of arranging out-of-hours appointments or transporting your pet when they're poorly. Get help from our veterinary team all from the comfort of your own home.

As qualified members of the Royal College of Veterinary Surgeons, our vets will always tell you if you need to see your local practice for in-person care.

Don't just use Joii when your pet is unwell. The vets and nurses can also provide general support and advice on diet, exercise, vaccinations, training, dental, and everything in between.

And it's just £28 per vet consult. So for affordable, accessible veterinary advice whenever your pet needs care, download the app today.

What’s New

Version 2.17.0

Thanks for being part of the Joii community! This update includes bug fixes and performance improvements.

Ratings and Reviews

4.9 out of 5
5.9K Ratings

5.9K Ratings

Patrac1302 ,

This app is a game changer for pet owners!

What a fantastic app! I can not believe the professional veterinary expertise I was able to get right from home. My 6 month old french bulldog had a rash on his private area and I was also concerned about updating his flea treatment as I normally would go to my vets for this. After sending pictures and explaining the issue I was able to do a video call with a vet/nurse to get some advice. I was fully educated on what the issue was and got great advice on how to treat the skin and update his flea treatment. The best thing was that after receiving a full report after on everything discussed you are able to purchase the recommended items at a very reasonable price (compared to my clinics prices) needed to treat your animal. I really appreciate this service and think it’s absolutely wonderful what they are doing for pet owners. I cannot recommend this app enough, it’s so easy to use, the video call is great and the feedback is quick, professional and helpful. If you are a pet owner definitely download this app! Thank you :)

Kyramy4 ,

Fantastic service!

We get access to Joii through our pet insurance, and when we found an infected looking cut on our puppy’s leg at 9pm recently, we decided to video call them before rushing to the emergency vet. The Joii vet was able to examine the cut through the use of photos, video, and video call, gave us advice on what to do, reassured us that it could wait until morning as long as we cleaned it, and told us to call back if we couldn’t get an appointment so they could send us antibiotics in the post. The vet was lovely, really reassuring, and able to give advice we could easily follow at home. She asked us whether we wanted to treat at home - and they would send us meds - or whether we wanted to take her to a vet - we did this as an in-person examination was advised as it looked like a puncture mark. Overall we were incredibly impressed with Joii. We wouldn’t hesitate to use them again in the future, and have recommended them to several friends and family members!

nlpnlf ,

So glad I could contact a vet so quickly

My small dog had been stung by a wasp while out walking. She’s so small I was worried she would have a reaction and she really wasn’t happy and wouldn’t let me touch her leg. After talking with the vet here on joii I was reassured she was looking ok with her breathing and pigment of gums etc and advised piraton 4mg and cold water bathing of her leg/feet. Asked to call back 2 hrs later to check her progress with them. This was all out of hours so if I had not got this app with her insurance then I would of been taking her to emergency vets as I was worried about her. Although she still wasn’t her usual self 2 hrs later it was reassuring for a vet to see and monitor her again. She went off to sleep and got up this morning full of the joys of life. I really recommend this service, it’s the first time I have used it but was so glad I had it as I really didn’t know what to do for the best.

App Privacy

The developer, Vet-AI, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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