My Network 4+

For whatever reason when I use the app and move around and zoom in and out to go to specific places the app will randomly say "You don't have network connectivity". I know I have an internet connection because I use it every day. It's this one app that constantly errors out and says I don't have an internet connection. That's enough of a problem in itself. When the screen pops up, I click on "Check for connectivity". But I have to click on it 8 times for the map to even load again. Then once I think it's all fixed and over, the same thing happens again.
Please get this fixed because I find this app useful while I'm out and about or planning trips. This error happens across multiple devices.

Use to report network problems.
Except all that it does is file a report for a customer advisor to look up an outage map and tell you there isn’t a problem. What’s the point of filing a report if they don’t use them to direct the engineers to fix the problems. Fed up getting responses back saying they can’t see any faults on the network outage map; I can look up the network outage map myself!

Hi O2, can you please add a feature to the Show Mast Sites Feature where it will show both normal masts as well as femtocell’s, micro-cell’s and picocell’s on the map as well please. Can you also fix an issue where after Checking the Status of the network in 4-5 places it gives you the message “Sorry we could not find the status” please.