TfL Go: Live Tube, Bus & Rail 4+

Interesting app

Most map apps such as citymapper and google maps bring similar functionality, but the tfl developers have indeed done a good job of providing a well designed and simplified experience with a focus on public transport in London and accessibility (both in the app and in finding accessible transport options). I am particularly impressed with the consistent design style that reflects the tfl brand really well. I would be curious to find out what technologies you used when building out the screens and interactive map 😁!

Of course there are always tradeoffs when designing a whole navigation app around the london tube map seeing as those unfamiliar with the london tube may find it unintuitive, as geographical distances and locations in london aren’t conveyed like they are on an ordinary map. In addition, the amount of text on the map and text on the main option buttons at the bottom may make the main app screen slightly less accessible to certain people. However, given the constraints of working off the tfl map, the design is still impressive.

To make the app better, it would be good to add some more disambiguation for places vs stations. Eg: High Barnet may refer to the tube station or the centre of the area.

Developer Response ,

Hi Nina. Thank you so much for your very detailed review and amazing rating! We are thrilled to learn you have such a positive opinion! We appreciate your point on those who may be unfamiliar with london and the underground map, however, the app is designed to plan a journey from the app users current location, which will negate the need to know where you'll be starting your journey from - although this is also something you can do in the app! Damien

I have problem with this buses

when I approach the bus and they see me closing the doors and start laughing, I don't know if this incident is possible, it happens to every customer and it still happens today in Goodmayes EL3 shame on them because we pay for travel and something like that is unacceptable, they say we can whatever we want if we want we open the door if no we just leave 😡😡😡and we are just 1 meter till the bus they close the doors and they leave’s smiling they don’t care we pay a lot of money for just 1 travel😡😡😡😡😡😡😡very disappointed

Not recommended

The journey plans are really bad. Other journey planner apps are way better than this. Only thing in this app have advantage is it’s official tfl app. Otherwise just another space wasting app. Buses are always late, like aren’t the strike days over?? And the maps are unreadable because it’s not accurate at all. Like can’t it at least be accurate? Maps given in the tubes are also same. Not accurate at all. Specially stations are in the wrong places on the map.

Update: (Stations on the south and north side of Thames is not really accurate. Does the person who made the map really know where the putney station is?? I got confused because station map was inaccurate. At least the locations of the stations should be accurate, isn’t it? Idk ab south side of the London. But most of the north side stations are in the wrong place on the map. Like at least be accurate ab the location. On the map some stations look close and you could walk to the other station but you can’t😩. And some station looks really far away on the map but they are pretty close to each other. Like it doesn’t make sense. Or is the person who made the map evil or smthing??)

Developer Response ,

Hi, can you provide more detail about the inaccuracies you're noticing on the map? You could also check if you've enabled step-free mode by tapping on the wheelchair icon in the top right (this mode only shows step-free stations on the map), tapping on it again will revert to the standard map.