Digit Insurance stands out in the Indian insurance market with its fully digital, user-friendly approach. From buying a policy to making a claim, the process is simple and quick, with minimal paperwork. Their website and mobile app are intuitive, and customer support is generally responsive.One of the highlights is their transparency—policy details are clearly explained, and there’s no hidden fine print. The claim settlement ratio is competitive, and the turnaround time for processing claims is impressive, especially for car and health insurance.That said, premium costs can be slightly higher compared to some traditional insurers, but the convenience and service quality make up for it.Pros:•Quick online claim process•Simple, jargon-free policy language•Responsive customer service•Good mobile app experienceCons:•Slightly higher premium in some cases•Limited in-person support

I had submitted images of a damaged panel caused by an accident, but the claim was unjustly denied by GoDigit, stating it was “non-claimable.” This decision was made without a proper analysis of key factors such as geographical conditions, manufacturing details, and prevailing weather at the time of the incident. They simply concluded that the damage was due to rusting, without acknowledging that the panel’s age was unknown or considering the fact that it had been raining continuously.Importantly, the region in question—Odisha’s coastal belt—is known for high salinity in the air, which can cause rapid rusting and corrosion. Despite this, the claims team failed to factor in these environmental realities. It is evident that GoDigit’s claim executives either lack the necessary technical knowledge or are deliberately dismissing legitimate claims without conducting thorough investigations. Their approach appears to be designed to reject valid claims under the guise of vague and baseless justifications.I previously recommended GoDigit to others, believing it to be a trustworthy insurer. However, my recent experience has been deeply disappointing. I now feel compelled to share that, based on my firsthand experience, GoDigit has proven to be one of the worst insurance providers, prioritizing denial over diligence.

It is with immense disappointment and frustration that I write this review about my experience with digit. Their service has been nothing short of abysmal, making me regret my decision to become their customer.I had an accident and filed a claim, the whole process dragged on for an unreasonably long period of time. The lack of communication and updates during this process was astonishingly poor. It felt like they were deliberately trying to avoid paying the claim or hoping I would give up on it.In conclusion, my experience with Digit has been extremely disappointing. Their unprofessionalism, lack of communication, and non-existent customer service have made me lose faith in their ability to provide reliable coverage. I strongly advise others to avoid this company at all costs, as they do not seem committed to ensuring customer satisfaction or fulfilling their obligations.

It is with immense disappointment and frustration that I write this review about my experience with digit. Their service has been nothing short of abysmal, making me regret my decision to become their customer.I had an accident and filed a claim, the whole process dragged on for an unreasonably long period of time. The lack of communication and updates during this process was astonishingly poor. It felt like they were deliberately trying to avoid paying the claim or hoping I would give up on it.In conclusion, my experience with Digit has been extremely disappointing. Their unprofessionalism, lack of communication, and non-existent customer service have made me lose faith in their ability to provide reliable coverage. I strongly advise others to avoid this company at all costs, as they do not seem committed to ensuring customer satisfaction or fulfilling their obligations.