Google Pay: Save, Pay, Manage

Name: Google Pay: Save, Pay, Manage
Rating: 4.6 (1884591 reviews)
Author: Google

A simple & secure payment app

Only for iPhone

Free

1.9M Ratings
Ages

18+
Years
Category

Finance
Developer

Google
Language

EN
+ 9 More
Size

165.9
MB

iPhone

Make UPI transfers or do mobile recharges, bills and payments to businesses with your bank account with Google Pay, a simple and secure payments app by Google. Join crores of Indians who are using Google Pay for all their payment needs. Refer friends, get the latest offers and earn rewards as you pay. + Multiple layers of security from your bank and Google Your hard-earned money is kept safely in your bank account and you have control over money leaving your bank account*. With a world-class security system that helps detect fraud and hacking, we are committed to keeping your money safe and we work with your bank to protect your payment information, wherever you shop online or offline. Each transaction is secured with your UPI PIN, and you can safeguard your account with a device lock method such as your fingerprint. *Google Pay works with all banks in India that support BHIM UPI. + Conveniently pay water, broadband, electricity, landline, gas bills and more You only need to link your biller accounts once, we remind you thereon to pay your bill with just a few taps. Google Pay works with billers across the country. + Find the latest prepaid recharge plans and easily recharge your mobile plan Recharge any prepaid mobile in fewer steps. Find the best and latest recharge plans as well as repeat recharge in one tap. You can also recharge your DTH connections across all providers. + Check your bank account balance No need to visit the bank or ATM to see your bank balance, quickly view your bank account balance anytime, easily. + Get rewarded Refer friends, get offers and earn cash rewards into your bank account as you pay. + QR code payments Pay by phone through the QR code scanner at your favorite offline neighbourhood shops and merchants. + Shop from specialty brands directly within Google Pay Order coffee, decorate your space, and explore many other brands easily within the app. + Fast & secure payments with your debit and credit cards Add and link your debit and credit cards** on Google Pay and use them for: -Online payments (mobile recharges or at your favorite online merchants apps like Myntra). When you checkout, look for the Google Pay logo or use your Google Pay UPI ID. -Offline payments (at offline shops by tapping your phone on NFC terminals) **Service is rolling out across bank issuers and card network providers. Currently available to Visa cards from Axis Bank (Credit/Debit), HDFC Bank (Credit/Debit), ICICI Bank (Credit), SBI (Credit), and SCB (Credit/Debit) + Book IRCTC train tickets All you need is your IRCTC account and Google Pay can handle the rest with support for Tatkal bookings and instant refunds! + Buy, sell, gift, and earn 24K Gold Trade gold securely with live market rates backed by MMTC-PAMP. Gold is securely deposited in your Gold Locker on Google Pay, or delivered as gold coins to your home. New! You can now also gift gold to friends and earn gold as Google Pay rewards. + Pay online with Google Pay Make payments on websites, apps or within the Google Pay app. When you checkout, look for the Google Pay logo or use your Google Pay UPI ID. + Send and receive money directly from your bank account to any bank account, including those who are not on Google Pay, via UPI transfers There’s no need to worry about reloading wallets and you don't need to do additional KYC. Using NPCI's (National Payments Corporation of India) BHIM Unified Payments Interface (BHIM UPI), money transfers are simple & secure with Google Pay. You must have an Indian bank account with a phone number linked to it to use this version of Google Pay.

Ratings & Reviews

4.6

out of 5

1.9M Ratings

Drawbacks of GP nowadays
04/12/2020

Paul Kolewad
From last 7 days the transaction is not done due to technical errors most of the time.. it says your bank server is not responding, technical issue etc. So I went to my bank to tell that this error is appearing but they say Our bank’s server is good; problem is with your GPay.. in 24 hours schedule only few minutes or may be an hour I can Transfer Money but the whole day it’s showing error.. I also try to check My internet connection whether it’s properly working or not but I found my Internet connection is Good.. my GPay app is also updated and I believe I check marked every possibilities for a customer to use GPay.. I am so frustrated that my GPay is not working properly when I needed the most.. In business Hours If it’s not working then it’s useless to me for continuing use of GPay.. I can understand If it would be for 2 days but it’s already crossed limit now.. So Developers please Look into this matter As soon as Possible and resolve this problem.. I hope I’ll reuse GPay soon...
Drawbacks of GP nowadays
04/12/2020

Paul Kolewad

From last 7 days the transaction is not done due to technical errors most of the time.. it says your bank server is not responding, technical issue etc. So I went to my bank to tell that this error is appearing but they say Our bank’s server is good; problem is with your GPay.. in 24 hours schedule only few minutes or may be an hour I can Transfer Money but the whole day it’s showing error.. I also try to check My internet connection whether it’s properly working or not but I found my Internet connection is Good.. my GPay app is also updated and I believe I check marked every possibilities for a customer to use GPay.. I am so frustrated that my GPay is not working properly when I needed the most.. In business Hours If it’s not working then it’s useless to me for continuing use of GPay.. I can understand If it would be for 2 days but it’s already crossed limit now.. So Developers please Look into this matter As soon as Possible and resolve this problem.. I hope I’ll reuse GPay soon...
Terrible customer support & glitchy app
26/05/2024

Dr Ganapati Hegde
I am using google pay for last couple of years for majority of my digital transactions. I am writing this review after struggling with this glitchy app and a futile call and discussion with the customer support.This app has a glitch. It can give you nightmare if you are trying to reactivate your bank account or if you are trying to retrieve your old or existing UPI ID. It offers use of multiple UPI IDs for better transactions but switching between them is impossible at times. After 3 failed attempts at reactivation of bank account or UPI ID, the app does not let you try again for next 24 hours, if you fail again after 24 hours (which is likely because of this glitchy app), you will again have to wait for another 24 hours. And the cycle sadly repeats. I’ve been trying since last two days to meet a deadline for an auto-pay mandate but looks like I will not be able to complete it in thine because of this glitch. I thought calling customer care might be useful but the 2-minute wait followed by a 10-15 minutes of discussion didn’t yield any solution instead made me feel that Google doesn’t really care to offer any quick solution nor fix the issues with the app. After talking to customer care support, I felt that I should stop using this app. I will switch to PhonePe and also hope that Apple soon launches the Apple Pay service in India on full scale so that we have a reliable solution and a good alternative to this glitchy app.
Terrible customer support & glitchy app
26/05/2024

Dr Ganapati Hegde

I am using google pay for last couple of years for majority of my digital transactions. I am writing this review after struggling with this glitchy app and a futile call and discussion with the customer support.This app has a glitch. It can give you nightmare if you are trying to reactivate your bank account or if you are trying to retrieve your old or existing UPI ID. It offers use of multiple UPI IDs for better transactions but switching between them is impossible at times. After 3 failed attempts at reactivation of bank account or UPI ID, the app does not let you try again for next 24 hours, if you fail again after 24 hours (which is likely because of this glitchy app), you will again have to wait for another 24 hours. And the cycle sadly repeats. I’ve been trying since last two days to meet a deadline for an auto-pay mandate but looks like I will not be able to complete it in thine because of this glitch. I thought calling customer care might be useful but the 2-minute wait followed by a 10-15 minutes of discussion didn’t yield any solution instead made me feel that Google doesn’t really care to offer any quick solution nor fix the issues with the app. After talking to customer care support, I felt that I should stop using this app. I will switch to PhonePe and also hope that Apple soon launches the Apple Pay service in India on full scale so that we have a reliable solution and a good alternative to this glitchy app.
Worst service ever
13/03/2021

Ravishankar1991
So my story short, i believed google, started investments via gpay, groww app, all payments via gpay etc all we good. One fine day my gpay opened and it was shown the account is temporarily suspended, please fill the form. I did the same, my debit card pic was asked, gave it, bank statement, all whatever required was given. Despite that there was no ray of hope from google. Finally i tried reaching the google support center which is actually not even there i feel, coz there is no customer support even properly. Finally after a long queue i made it to the customer support executive, now from there the same thing is happening for last few months. First they ask what the problem is, i tell what happened, they say they need to check on it, i tell its already done many times and dont you guys have any records of this, they say no, we need to check again. At last a mail comes saying, we are sorry, we cant discuss whats the issue but we are sorry for the inconvenience. I mean if you dont know the issue then how could you rectify it? I had a word with a senior authority from google and checked and verified my account saying no issues at all...!!This is a classic example of how a huge company treats the small finances of a common man. I will be taking this legal and will go to wherever it has to be...!!! I am not able to manage my finances and investments just coz i trusted this...!!! Please dont be in trap...!!!
Worst service ever
13/03/2021

Ravishankar1991

So my story short, i believed google, started investments via gpay, groww app, all payments via gpay etc all we good. One fine day my gpay opened and it was shown the account is temporarily suspended, please fill the form. I did the same, my debit card pic was asked, gave it, bank statement, all whatever required was given. Despite that there was no ray of hope from google. Finally i tried reaching the google support center which is actually not even there i feel, coz there is no customer support even properly. Finally after a long queue i made it to the customer support executive, now from there the same thing is happening for last few months. First they ask what the problem is, i tell what happened, they say they need to check on it, i tell its already done many times and dont you guys have any records of this, they say no, we need to check again. At last a mail comes saying, we are sorry, we cant discuss whats the issue but we are sorry for the inconvenience. I mean if you dont know the issue then how could you rectify it? I had a word with a senior authority from google and checked and verified my account saying no issues at all...!!This is a classic example of how a huge company treats the small finances of a common man. I will be taking this legal and will go to wherever it has to be...!!! I am not able to manage my finances and investments just coz i trusted this...!!! Please dont be in trap...!!!
Google pay do not value customer money.
25/10/2019

manishbarman
Google pay do not value customer money. I am using this app for some time I am very unhappy with the services. In a day out of 24 hours half of the time bank serves are not available while using Google pay. There is no control on the transaction to hold.I am addressing a issue. I made the payment to Uber driver. I received notification that the transaction has been failed and money has been deducted from my account. It takes 3 working days to process a transaction which is too long. As a customer I can not ask Uber driver to hold for 3 days to amount credited to the account. I made the payment by cash. And called google pay and bank personnel both to please stop the transaction. Even after my request no one helped me on the issue after 3 days find credited to merchants accounts. Now I have advise to contact merchant to get refund neither bank nor google pay can assist. I am supprised who when a customer getting notifications of failure of payment that transaction will still remain as “processing” status. Now I have asked to show the evidence that you received payment failure notification. Google saying me go to bank, bank pushing me to contact merchant. They are just doing passing the ball. My personal experience I am very unsatisfied by the service from Google pay. I am using other UPI apps like Paytm, phone pay, axis bank app, are providing far better and fast services than google pay.
Google pay do not value customer money.
25/10/2019

manishbarman

Google pay do not value customer money. I am using this app for some time I am very unhappy with the services. In a day out of 24 hours half of the time bank serves are not available while using Google pay. There is no control on the transaction to hold.I am addressing a issue. I made the payment to Uber driver. I received notification that the transaction has been failed and money has been deducted from my account. It takes 3 working days to process a transaction which is too long. As a customer I can not ask Uber driver to hold for 3 days to amount credited to the account. I made the payment by cash. And called google pay and bank personnel both to please stop the transaction. Even after my request no one helped me on the issue after 3 days find credited to merchants accounts. Now I have advise to contact merchant to get refund neither bank nor google pay can assist. I am supprised who when a customer getting notifications of failure of payment that transaction will still remain as “processing” status. Now I have asked to show the evidence that you received payment failure notification. Google saying me go to bank, bank pushing me to contact merchant. They are just doing passing the ball. My personal experience I am very unsatisfied by the service from Google pay. I am using other UPI apps like Paytm, phone pay, axis bank app, are providing far better and fast services than google pay.

We've listened to your feedback and we've made several improvements to the payment experience. As always, we are here to help! Please share your feedback with us, to help further improve your mobile payments experience.

Version 310.0

12 Dec

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