Tata CLiQ Luxury Shopping App

Name: Tata CLiQ Luxury Shopping App
Rating: 4.8 (87959 reviews)
Author: Tata Unistore Limited

Luxury Shopping & Fashion App

Free

88K Ratings
Ages

4+
Years
Category

Shopping
Developer

Tata Unistore Limited
Language

EN
English
Size

119.9
MB

Tata CLiQ Luxury is the one-stop destination for those who appreciate the finer things in life. With a carefully curated collection of the best global & Indian luxury brands, we bring the world of luxury right to your doorstep. Our slow commerce philosophy allows you to take your time & appreciate the artistry of each product, browse our collection & experience an immersive shopping experience unlike any other. At Tata CLiQ Luxury, each piece is handpicked for its quality, & craftsmanship. So, you can savor the best of authentic luxury products that reflect the Tata group’s commitment to excellence. Shop the newest luxury products in fashion, beauty, watches, jewelry, gourmet, home decor & more on our luxury shopping app — curated to live a life of mindful consumption. Also, read & shop The Luxe Life, our digital magazine that spotlights new ideas, trends, & the people that drive them. Here, you can discover the latest in designer clothing, beauty, watches, décor, lifestyle & more. When fashion shopping, get support from our luxury help desk; also enjoy our white glove Luxe Delivery* & luxury unboxing experience. Payments are now made seamlessly, as you can complete your purchase with Neu Coins, CLiQ Cash, credit & debit cards, UPI, net banking, or cash on delivery. Returns & refunds are hassle-free, at the click of a button* with a home pick-up option available. Note: Please read our returns policy for more information. *Available in select cities. For high-value purchases like watches & fine jewelry, ask for a call back via our assisted sales service for expert advice on choosing the right brand & piece. Explore the Tata CLiQ Luxury App Features: Fashion at Your Fingertips: Browse an ever-expanding catalog of fashion products from global brands & Indian labels for the best designer shopping experience. From kurtas, kaftans & sarees to dresses, denim, handbags, sneakers, jewelry, & watches — we’ve got it all. Shop luxury clothing from Armani Exchange, Coach, Michael Kors & Tumi to the likes of Anita Dongre, Fabindia, Ritu Kumar & Sarita Handa. New Luxury Finds: To enhance your experience, we constantly update our designer apparel catalog with the newest brand launches. Discover jewelry from De Beers, homeware from Gauri Khan Designs, & clothing from Ted Baker & Mercedes Benz Collection. Shop the best in beauty from premium brands like MAC, Bobbi Brown, Estée Lauder, Clinique, Yves Saint Laurent fragrances & more. Also, explore fashion & accessories from global labels like Acler, Aje, Gani & more, via our Le Mill boutique. Join The Watch Society: Get access to a luxe experience with the trends & technology shaping luxury horology. Explore designer timepieces from the best Swiss ateliers, like Baume & Mercier, Tissot & Rado. Whether you’re looking for a luxury collection, heritage powerhouse, or trending micro brands — our dynamic curation caters to every collector. The Circular Packaging Program: At Tata CLiQ Luxury, we take responsibility for the environmental implications of our shipments. We encourage you to repurpose the high-quality black boxes & outer cartons received. Through this initiative, we recover, reuse, & reduce in a bid to preserve our surroundings. Support & Services: Need assistance or information? Connect with our shopping assistants. You will receive your order in our signature black boxes — so you can unbox them in style. Download the app for access to: •Sale & special event alerts. •Members-only shopping programs. •Wish list feature. •Personalised customer support. •Shopping assistance from experts. •Easy payment, return & refund options. •Access to the Luxe Delivery service, where residents in select locations in Mumbai & Delhi can enjoy hand-delivery by our uniformed, Taj-trained delivery agents. Note: All items retailed are sourced directly from the brand or a licensed Indian seller & come with a brand warranty.

Ratings & Reviews

4.8

out of 5

88K Ratings

A weird and hopefully solvable problem
10/08/2023

sri_ffn
I’ve noticed a feature that is very uncomfortable and uneasy for the shopper in the app. When I select a product and add to cart, I’m given the option to shop more or go pay for the cart, yes? Now if I select shop more then the app takes me back to the Home Screen and not the shopping screen with my product preference and filters in place. So, I have to go to my product page and add filters everytime I add a product to the cart. And this is very repetitive, pointless and looks easily avoidable. Please create an option where the app takes you back to the product page with your filters in place when you select shop more. It’s unnecessary extra effort for each extra product I might want to add to the bag. Right now this set of commands make me feel like I should shop for only one product because going for a second and third one is so inconvenient. I hope you improve this. Thank you!

Developer Response
Hi Sri,We feel awful to see you disappointed with our services. We've got our developers constantly working on every known issue. Also kindly note, we have updated our app and fixed old bugs/ issues. Request you to update and revisit our app, however, if you still experience such issue, we request you to clear the phones cache and cookies. AmitYour friend at Luxury.Tata CLiQ
A weird and hopefully solvable problem
10/08/2023

sri_ffn

I’ve noticed a feature that is very uncomfortable and uneasy for the shopper in the app. When I select a product and add to cart, I’m given the option to shop more or go pay for the cart, yes? Now if I select shop more then the app takes me back to the Home Screen and not the shopping screen with my product preference and filters in place. So, I have to go to my product page and add filters everytime I add a product to the cart. And this is very repetitive, pointless and looks easily avoidable. Please create an option where the app takes you back to the product page with your filters in place when you select shop more. It’s unnecessary extra effort for each extra product I might want to add to the bag. Right now this set of commands make me feel like I should shop for only one product because going for a second and third one is so inconvenient. I hope you improve this. Thank you!
Developer Response 11/08/2023
Hi Sri,We feel awful to see you disappointed with our services. We've got our developers constantly working on every known issue. Also kindly note, we have updated our app and fixed old bugs/ issues. Request you to update and revisit our app, however, if you still experience such issue, we request you to clear the phones cache and cookies. AmitYour friend at Luxury.Tata CLiQ
Fake products and making fools
13/04/2025

Jain Nellore
I bought a boss trouser through the Tata cliq luxury app on 19 Feb 2025 only the trust on Tata brand. But I was wrong to believe on all Tata group companies can be genuine. The product was delivered to me, I had checked the fitting and not satisfied with it and immediately I had returned to the Tata cliq luxury. After few days I got a message and a call that it was rejected to take back bcoz of its tag was washed/used. I was so shocked to say that such a big and reputed Tata brand saying that seller is not taking back and Tata cliq is trying to convince the seller to help me. After taking much time Tata cliq was failed to take back and to refund. Till now the retuned product is with Tata cliq luxury and it’s not doing refund to me. It’s very clear that they’re offering huge discounts to attract the public and selling used/damaged products bcoz customers are buying only on the trust of Tata but here there’s nothing to solve in the hands of Tata even Tata is not checking the products before dispatching or checking after return. It’s the only e-commerce platform to sell the products from their associates. Tata is depending only on its associated partners and they’re doing malpractices and making fools to the innocent customers. I truly believe in truth and I do not recommend to anyone to buy from the platform of Tata cliq luxury

Developer Response
Hi Jain, We never intended you to have such an unpleasant experience. Apologies for the same. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. LafeesaTeam Tata CLiQ Luxury
Fake products and making fools
13/04/2025

Jain Nellore

I bought a boss trouser through the Tata cliq luxury app on 19 Feb 2025 only the trust on Tata brand. But I was wrong to believe on all Tata group companies can be genuine. The product was delivered to me, I had checked the fitting and not satisfied with it and immediately I had returned to the Tata cliq luxury. After few days I got a message and a call that it was rejected to take back bcoz of its tag was washed/used. I was so shocked to say that such a big and reputed Tata brand saying that seller is not taking back and Tata cliq is trying to convince the seller to help me. After taking much time Tata cliq was failed to take back and to refund. Till now the retuned product is with Tata cliq luxury and it’s not doing refund to me. It’s very clear that they’re offering huge discounts to attract the public and selling used/damaged products bcoz customers are buying only on the trust of Tata but here there’s nothing to solve in the hands of Tata even Tata is not checking the products before dispatching or checking after return. It’s the only e-commerce platform to sell the products from their associates. Tata is depending only on its associated partners and they’re doing malpractices and making fools to the innocent customers. I truly believe in truth and I do not recommend to anyone to buy from the platform of Tata cliq luxury
Developer Response 15/04/2025
Hi Jain, We never intended you to have such an unpleasant experience. Apologies for the same. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. LafeesaTeam Tata CLiQ Luxury
Extremely Unethical & Horrible Shopping Experience!
07/09/2023

Chauhan F
I had made an expensive purchase of Steve Madden Heels Size 5 from Tata cliq and the product delivered to me was a Size 4! When I raised a complaint regarding it, I cooperated politely with them with everything they asked like photos/ videos etc and in the end when they didn’t find any reason to accept their mistake, they TWISTED THE WHOLE STORY and said that they had delivered the right product and rather CHARGED ME OF INTERCHANGING THE STEVE MADDEN WITH A SIZE 4!! Just the Audacity! I even asked if they had any evidence to back their “supposedly false accusations” but of course … they had None! I even had to raise a complaint regarding this fraud on the National Consumer Helpline. To get to the bottom of it, I even talked to the Official Bluedart Courier and & they confirmed that the Waybill number of product delivered to me and the product shown on the app (my original purchase) were different! And that my original parcel had been returned to Official Steve Madden in Mumbai to their request! Whether this mistake was made from the mismanagement in the supply chain or anything else, I had an extremely horrible experience with them! Would’ve been better if I had purchased it directly from AJIO or Official Steve Madden website..

Developer Response
Dear customer,Despite our effort to make sure your experience is hassle-free, such an instance is not what we had in store for you. We apologize for the unintended inconvenience caused. Not to worry, we will get this sorted for you. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Amit Your friend at Luxury.Tata CLiQ
Extremely Unethical & Horrible Shopping Experience!
07/09/2023

Chauhan F

I had made an expensive purchase of Steve Madden Heels Size 5 from Tata cliq and the product delivered to me was a Size 4! When I raised a complaint regarding it, I cooperated politely with them with everything they asked like photos/ videos etc and in the end when they didn’t find any reason to accept their mistake, they TWISTED THE WHOLE STORY and said that they had delivered the right product and rather CHARGED ME OF INTERCHANGING THE STEVE MADDEN WITH A SIZE 4!! Just the Audacity! I even asked if they had any evidence to back their “supposedly false accusations” but of course … they had None! I even had to raise a complaint regarding this fraud on the National Consumer Helpline. To get to the bottom of it, I even talked to the Official Bluedart Courier and & they confirmed that the Waybill number of product delivered to me and the product shown on the app (my original purchase) were different! And that my original parcel had been returned to Official Steve Madden in Mumbai to their request! Whether this mistake was made from the mismanagement in the supply chain or anything else, I had an extremely horrible experience with them! Would’ve been better if I had purchased it directly from AJIO or Official Steve Madden website..
Developer Response 09/09/2023
Dear customer,Despite our effort to make sure your experience is hassle-free, such an instance is not what we had in store for you. We apologize for the unintended inconvenience caused. Not to worry, we will get this sorted for you. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Amit Your friend at Luxury.Tata CLiQ
An online shopping nightmare
04/09/2020

nidhxciii
They may have a great collection of luxury brands but the app is an online shopping nightmare and their customer service is pathetic. My order did not get delivered for more than a month and there was no initiative taken by the company to address the delay. Each time I had to call their customer care to get an update (go through at least 15 minutes of wait time just to get a standard response). None of them seemed to know where the order is or why it has been delayed. After a week of this when I finally asked for a cancellation and refund the refund is yet to be processed ( it’s been another 3 weeks since this happened) when I enquired about this I was told the refund will get processed after they find out what happened to the order. Are you kidding me? As a customer who waited for a month for the order to reach and another 3 weeks for a refund I don’t think it’s my problem if you can’t figure out between your delivery agency and seller where the order is. I DID NOT EVEN RECEIVE IT. It makes zero sense to make a customer go through this nightmare for your mess up.

Developer Response
Hi Nidhi, We are extremely sorry for the ordeal you had to endure and the unsatisfactory support. We don't intend on putting our valuable customers through this kind of experience. We request you to log in to our Application and follow the provided steps to raise your concern. Go to>My Account Section>Customer Service Section>Select your appropriate Issue>Submit. ^AB
An online shopping nightmare
04/09/2020

nidhxciii

They may have a great collection of luxury brands but the app is an online shopping nightmare and their customer service is pathetic. My order did not get delivered for more than a month and there was no initiative taken by the company to address the delay. Each time I had to call their customer care to get an update (go through at least 15 minutes of wait time just to get a standard response). None of them seemed to know where the order is or why it has been delayed. After a week of this when I finally asked for a cancellation and refund the refund is yet to be processed ( it’s been another 3 weeks since this happened) when I enquired about this I was told the refund will get processed after they find out what happened to the order. Are you kidding me? As a customer who waited for a month for the order to reach and another 3 weeks for a refund I don’t think it’s my problem if you can’t figure out between your delivery agency and seller where the order is. I DID NOT EVEN RECEIVE IT. It makes zero sense to make a customer go through this nightmare for your mess up.
Developer Response 12/09/2020
Hi Nidhi, We are extremely sorry for the ordeal you had to endure and the unsatisfactory support. We don't intend on putting our valuable customers through this kind of experience. We request you to log in to our Application and follow the provided steps to raise your concern. Go to>My Account Section>Customer Service Section>Select your appropriate Issue>Submit. ^AB

All Access Homepage: Search, shop and track your orders with ease. Performance, Perfected: Smoother scrolls, faster loads, and a seamless checkout flow. The End of Season Sale: Secure the season's most sought after curations.

Version 8.46.0

4 days ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics