I had a terrible experience with the Shopsy app. I ordered a T-shirt combo and received the wrong item. When I requested a replacement through the app, it created two separate replacement orders with different IDs. Now, the delivery person is asking me to return 4 T-shirts, which I obviously never received!To make things worse, when I contacted customer care, they were extremely rude, unprofessional, and unhelpful. They claimed there’s no replacement policy, even though the app itself initiated the replacement. Now they’re refusing to help and asking me to keep the wrong item!This kind of service is pathetic and completely unacceptable, especially coming from a Flipkart-backed platform. I strongly advise everyone to avoid using Shopsy. It’s a fraudulent and unreliable app that does not value its customers at all. Stay away!

*1/5 stars - AVOID SHOPSY LIKE THE PLAGUE!I'm still trying to wrap my head around the utter INCOMPETENCE I've experienced with Shopsy, courtesy of Flipkart. I mean, what kind of service is this?!I ordered FIVE combos of Britt 11 perfume (50ml x 2 = 100ml each), but what did I receive? ONE. SINGLE. COMBO. Yes, you read that right! I paid for FIVE, but they decided to gift me with a whopping 80% discount... without my consent!But wait, it gets worst! When I tried to contact the customer care, I was treated to a masterclass in uneducated, unprofessional, and utterly unhelpful "service". They seemed more interested in defending their own incompetence than actually resolving my issue.The cherry on top? The delivery agent seemed to be suffering from a severe case of amnesia, conveniently forgetting the remaining FOUR combos I paid for.To anyone considering shopping on Shopsy, let this be a warning: ABANDON ALL HOPE.Flipkart, are you guys seriously okay with this level of service?! Do you need me to send you a dictionary to look up the meaning of "customer care"?!*UPDATE:* I'll be updating this review as I continue to "enjoy" the thrilling adventures of Shopsy’s customer care. Stay tuned, folks!

Shopsy has been a terrible experience. I already made the payment for my order, but it still hasn’t been delivered even after many days. Every day the app just shows “Delivery today,” but nothing ever arrives. To make it worse, the app doesn’t work properly — the “My Orders” section only shows an error saying “try again.” Customer support is also not responsive at all, leaving me with no updates about my order or my money. This is highly frustrating and feels like a complete lack of responsibility towards customers.

I bought 2 pair (4 👕). They delivered to me only one pair of shirts. On returning back the product, they refunded only one pair of shirts only. When called customer care, they finally said it's their process and cannot do anyhting... Big No to Shopsy. Products are such cheap that you can get for chillars... Received the same old traditional old automated response from the developer. I called customer care by going ot my orders but nothing happened with almost 1 hour of conversation. What's next Mr. Developer?Can you return the money of the undelivered order, Mr. Developer?