Screenshots

Description

Enrich your mobile experience with Celcom Life!

Looking to improve your everyday life with the most reliable network in town? Celcom’s territory stretches far and wide to ensure a seamless mobile experience, whether staying connected with the rest of the world with competitive local and roaming plans or gaming to your heart’s content with steady internet. You can even register your own Celcom XPAX SIM card with our new Self-Registration feature!

We understand the need for every one of users is different, hence why we customise your app with our offerings accordingly.

EVERYONE

• Iflix Walla, Video Walla, Music Walla & Asia Pass: Unlimited entertainment streaming
• Usage Details: Overview of internet plan, calls, SMS & roaming usages
• Store Locator: Find our Celcom bluecube and Celcom Certified Partners location nationwide
• Contact Us: Get in touch easily with us for any concerns, questions or feedback



POSTPAID & PREPAID

• Celcom Rewards, Buy 1 Free 1 with The Entertainer, seasonal offers via MyDeals
• Ole-Ole: e-Gifts for your loved ones
• SIM Replacement: Request for new SIM card via app
• Device Self-Help: Find easy solutions for your device problems
• Transaction History: Check your transaction activity with just few taps
• Payment Methods: Pay bill & reload with credit card, online banking, & Boost e-Wallet
• PUK code: Easy in-app request for locked SIM card




POSTPAID

• Check Bill Statements & Pay Bills
• Billing information: Credit Limit, Bill Cycle, Unbilled Amount
• Lifestyle Privileges: Various selected privileges for opt-in users
• Social Add-Ons: Unlimited Social Add-Ons passes
• Roaming passes: 1-Day Internet Pass, 3-Day 3-in-1 Pass, 7-Day 3-in-1 Pass and 10-Day 3-in-1 Pass in Saudi Arabia
• Auto-Billing: Enable via app

PREPAID
• Easy Reload: Credit Reload & Internet Reload
• Ultra Hour Pass: Unlimited Internet from RM1
• Check Credit Balance & Validity
• Ultra Pass : Internet Plans
• Roaming passes: 1-Day Internet Pass, 3-Day 3-in-1 Pass, 1-Day Social Add-Ons and Hajj & Umrah Pass in Saudi Arabia
• Credit Advance: For when you need a little help
• Validity Extension: Extend your validity period easily

HOME WIRELESS:

• Usage details: Check your Internet consumption, Pay bills
• Plan overview: Easy view of details

CORPORATE
• Usage details: Check Internet, calls, SMS, and roaming usages
• Overview of plan details
• Add-Ons: Easy subscription for Internet quota add-ons, roaming passes and more


GET IN TOUCH
Feel free to reach out to us at celcomlife@celcom.com.my with any issues or feedback and we’ll get right back to you.
Celcom Life is FREE to download and FREE to use with ZERO data charges – yes, even when you’re roaming internationally. Wait no longer and GUNA CELCOM today!


Celcom Life Mobile App is the proud recipient of the Best Use of Mobile award at the Customer Experience Asia Summit 2018.

If you like using the Celcom Life app, please rate us on the App Store!


ABOUT US
Celcom is the first mobile operator in Malaysia, having been established since 1998. Offering the widest and most extensive coverage up to 5G. Celcom serves 98% populated area encompassing 9.7 million customers. Celcom is a proud partner to 6 Mobile Virtual Network Operator (MVNO), offering roaming service in 197 countries via more than 462 network partners worldwide.


NOTES

• Celcom Life doesn’t work on rooted / jailbroken devices due to security reasons.
• Available for iOS Version 8 and above.

What’s New

Version 1.17.1

You asked and we listened! If you are on contract, find out the details in Celcom Life app.

Further unlock a world of discovery with easy access to our Home Wireless and Home Fibre. No more looking up books to help with your child’s science homework.

Need more help? We are now only a Facebook Messenger chat away. We’ll be waiting…

Ratings and Reviews

3.4 out of 5
1.1K Ratings

1.1K Ratings

AyuK_Kim ,

Problems With Reloading

I press the Reload button, but the problem is it takes a lot of time buffering. I still have data, but why this is keeping on buffering? Please fix this! I have problem with it for over 2 weeks already! Plus, give me the 25GB rewards because I want to reload into the app just because of that! Stop making me wasting my money just because I can’t reload into the app!

Developer Response ,

Hi,

We’re happy to inform that our team has fixed the issue and we’d like you to try accessing the app once again with your number. If you still experience the same problem, let us know and we’ll assist you further.

Thank you.

Masterpiece19 ,

Update not useful

Useless update. Asked me to create new Mobile Connect Account, and asked the OTP. I received the OTP through SMS and keyed-in the OTP in the app, but it said unable to receive OTP. Did 2 times of different OTP, still the same. So what is the purpose of the OTP but I can't even use it to register? Lol.

Edit: Thank you for the most recent update, it fixed the problem. However, some deals through message asked to buy using this app, but unclear as which direction of application will guarantee to obtain the deals. A thorough instructions to get the deals through the app will be more useful. Thanks.

Developer Response ,

Hi,

Sorry you had to go through this experience and thank you for taking the time to share your feedback with us. We take note of this issue and we are currently working to improve your experience. So hang tight and we will let you know once it is fixed ya.

Thank you.

chinamali ,

Apps only know how to take money, but rewards none

Never expected a big Malaysia telco like Celcom can developed a bad and user not friendly apps. Subscribed the Asia Pass for China, but the it totally useless and not applicable at all, worst is, I can’t find the unsubscribe button after going through the whole apps thoroughly, and yet, it continues to deduct my money weekly. Then, got a sms from Celcom which asked me reload twice using online banking and will have rewards 50G, but nothing happen after I reloaded twice. Been few days since.
Really disappointed that a telco company like Celcom came up with a bad apps.

Developer Response ,

Hi,

We sincerely apologize for the bad experience you are going through. We have noted on the issue you are facing and are currently working hard to rectify it. We humbly request for your patience while we are resolving this issue. Thank you for coming back to us.

Information

Provider
Celcom Mobile Sdn Bhd
Size
125.3 MB
Category
Utilities
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Copyright 2018 Celcom Axiata Berhad [Company No. 167469-A]. All Rights Reserved.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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