Celcom Life 4+

To be honestly, i’m using celcom more than 2 years plus. I’m greatly appreciated about the services, network, coverage and the data plan is quite cheapest while the 3mbps 1 month data is still good for streaming and surfing. Celcom plan had never ever changed the plan untill now but only changed at once before even though it’s still can get an free extra package data usage. I’m highly recommend to those who never use celcom before. This is my second time giving compliment on comment because i’m always be loyal to celcom. I had subscribe the “All 5 call me tones” Hopefully i can win the contest of iphone 12 pro max coming up on 4th june. Thank you celcom!

Hello westcoast.flavaa,



Thank you so much for your kind words! Here at Celcom Life we continuously strive to provide the best possible experience to our customers and we sincerely appreciate your compliments. We will use them as fuel to work harder! Also, good luck with the Win iPhone 12 Max Pro contest!

I paid my dad's celcom bill through my celcom life apps since it has the option to pay for "others". The 1st time I did, the payment reflected in my account. I was not aware of it at first but after 2days my parent received reminder sms from celcom to settle outstanding bill. I thought maybe I have wrongly paid it to my account. then I did another payment and it still reflected in my account. Now I have paid RM168 to my account. I called the customer service and she said the apps can only be used to pay for 1 account only. If the apps can only paid for only 1 account, pls remove the feature paid for others. When I want to transfer the payment to my parent's account, she need verification from my parent??!!! Why is it so hard to transfer?!! It's not like I want the payment to be stopped/ cancelled. And I already paid twice and I am the one who made the payment. Your team need to remove the feature if it cannot be use properly. Why do you not troubleshoot the feature before releasing it? Even small start up company know to troubleshoot any apps before releasing it. Yours is not a start up company. Make sure your team do the job properly. We paid by money not by air.

Hi nuradills, we take your feedback seriously. In order for us to investigate further, appreciate if you could drop an email to celcomlife@celcom.com.my, together with your details, mobile no. and screenshot of the app (if possible). Thank you.

why the network is too slow. I see the offers given are too many but what is the use of the offer if the network is too weak. now the covid-19 season all needs a fast net. why now celcom network is slow. I subscribed to 6mbps internet but still normal. I as a user would like to occasionally know what problems celcom is facing that cause the network to be too slow. internet banking cannot be opened by shopee and other applications cannot be opened due to network overload. but I am loyal to celcom only I am sad

Hi there, We're sincerely sorry to hear of your frustrating experience. We have heard your feedback and we are currently in the midst of upgrading our network services soon. Thank you very much for your patience.