Introducing the new MyDigi app, launched by Digi Telecommunications Sdn. Bhd. for a streamlined, all-in-one experience for Digi users. MyDigi is a smarter way to manage your Digi mobile account for prepaid and postpaid phone plans. You can pay and track your phone bills, monitor your data usage, top up Internet data, claim exclusive rewards and deals on food, shopping, drinks and more with navigation ease by accessing the quick link buttons.
Check & Pay Bills and Top-Up Credits
Pay your bills easily through the MyDigi app without making a trip to the Digi store. With just a few clicks, you can settle your bills wherever you are. You can also check and keep track of your mobile bills by downloading past and current billing statements. Low on prepaid credits? Is your prepaid plan about to expire? Simply top-up credits through MyDigi app to continue connecting with your loved ones. You’ll receive extra Internet data, call time, and credits based on the amount of online prepaid reload chosen. Save time and money with MyDigi!
Check Mobile Data Usage
Monitor your mobile data usage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are placed side by side for a clean overview of how much Internet data you use and how much you need. Digi users can also see the number of days left before the data quota expires or renews for the next usage cycle. If you want to check the mobile data usage of your other numbers, just click on the side menu, choose your mobile number, and the usage information of that number will be displayed. Managing all your Digi phone numbers has never been so easy!
Internet Top-Up and International Roaming Passes
Not enough mobile data? You can buy Internet add-ons that suit your type of usage and budget. The add-ons range from casual Internet usage, to heavier entertainment use (games, music, videos), and bigger data purchase offers for overall use. The add-on purchases can be done by clicking on the ‘Buy Add-Ons’ tab on the homescreen, or the ‘Box of Surprise’ page in the app. If you are travelling outside Malaysia, pre-book an international roaming pass to equip your journey ahead with secure and adequate Internet connection. Just choose the country that you will be travelling to before subscribing to a roaming Internet plan – easy as pie!
Enjoy exclusive rewards for MyDigi users through the app. Rewards are calculated through different tiers of membership – Yellow, Gold and Platinum. For each RM1 spent on your Digi prepaid reload or postpaid bill, you will earn 1 Digi point. The higher your tier rank, the more rewards and deals you can unlock! Gain access to a wide variety of deals and discounts in food, drinks, entertainment, shopping, travel, beauty and wellness from a list of different merchants nationwide. Simply click on the ‘Rewards’ page on the app to start browsing and redeeming! To redeem a reward, go to the ‘MyRewards’ tab and press ‘Redeem’ next to your selected rewards. Experience the new MyDigi app, a mobile app of many surprises!
Having trouble with your Digi account? Communicate with our representatives through a live chat. Our live chat service is available from 10 am to 9 pm daily. You can also lodge your case with us anytime and we will get back to you as soon as possible.
To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!
We heard that you wanted more payment options to purchase add-ons, and we have delivered!
Starting from V10.6, you will experience an enhanced way of purchasing an add-on using other payment methods such as your saved cards, credit cards, online banking, and e-wallets.
We've also added some other new features such as an enhanced search feature on MyDigi Shop, enhanced MyDigi Challenge screen and more. Update your app now to enjoy these new features.
Ratings and ReviewsSee All
List of Usage
This app should be able to show our usage list especially for prepaid users like in the old OCS where we can find it under ‘Itemized usage’. Therefore, we can check every call/message cost or any subscription done. Previously I lost almost RM20 due to ‘third party subscription’ which I’ve never ever heard of it. Just reload RM30 then the next day suddenly only left RM9++. When I check my ‘itemized usage’ in OCS, I found the problem and directly call customer service. Thank God they refund me. So I hope DIGI can bring back this feature in this app so it will be easy for me to monitor my acc without letting this so called ‘third party apps’ to take my money easily~
Disappointed loyal customer
Have used digi ever since I own my first phone. I have to say I’m extremely disappointed in how they configure the system. The super long life plan for a year is no longer available now for new users but old users still get to enjoy it. How ridiculous! (I became a “new user” because my previous numbers became invalid as I went overseas for a long period of time). This is unacceptable: charging people to maintain the validity of the number - you don’t see this issue in overseas telco companies! Moreover, charging RM1 per day is notorious! Some of us have to go overseas a long period of time but we want to keep the Malaysian number valid so that we can use it when we’re back. If you continue to do this, your loyal customers who stay overseas shall leave. Secondly, in the past when the credit is insufficient, the internet plan you’re subscribed to will be unsubscribed automatically. Now, when you reload, the money straight away get deducted to the plan you are “subscribed” to. This is also unfair to consumers as we are not expecting that change. Please consider to make the necessary changes or I should probably change to other telco that offers systems that make more sense to consumers. It is really not fair to just create all these tricky areas to “rob” consumer’s hard-earned money.
Usefull App. Wish it had Landscape. Unusable without quota.
The app interface is quite user friendly, though it only works on portrait mode; can be quite weird on iPad (if you were using it to stream videos then needed to top-up). Hopefully a landscape view can be incorporated.
It makes all transactions with my Digi postpaid plan super easy and painless. I also find the information displayed in the app very useful and sufficient. This app definitely is one of the reasons I find Digi to be a pleasing telco to use. It makes transactions very easy (unlike the app of another certain blue coloured telco which I also use - that one’s a complete disaster) and almost never crashes or freezes up (also unlike blue telco’s app).
My biggest complaint is that it becomes totally unusable once you finish your quota; ironic since this is when you need the app the most so you can top up the quota. Thus a catch-22: I’m out of quota so I need to top up through the app, but I can’t use the app cause I’m out of quota.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Digi Telecommunications Sdn. Bhd.
- 27.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Unrestricted Web Access
- © 2015 Digi Telecommunications Sdn. Bhd.
Up to six family members will be able to use this app with Family Sharing enabled.