iPhone Screenshots

Description

Download the redONE MY 1App to manage your Malaysia postpaid account easily!

Key Features:
• Check data and calls usage
• Check your monthly bills and make payments
• Purchase Value-Added Services
• Request to temporary increase credit limit
• Check your payment history
• Know the latest promotions and rewards
• Find your nearest redONE partners
• Contact redONE Customer Care

What’s New

Version 2.0.18

- App enhancement

Ratings and Reviews

2.1 out of 5
401 Ratings

401 Ratings

camilahusna ,

Blank

I just updated the app and downloaded this. But when i tried to make the payment using fpx, it kept on failing again and again. Each and everytime. I dont even know whats happening bcs everytime i tried to type the TAC number, the screen go blank. Please and please fix this. I wanna pay my bill.

Developer Response ,

Hi camilahusna ,We're sad to hear about your experience. We're always striving to improve and would appreciate if you could provide us with more details in order to do so. Hope you can reach out to our Careline Agents via Livechat on our website, call us RedoneCareline at 1300 11 0088 / 1909 or email us at careline@redone.com.my ,

naixjsvxhsjbs ,

A students user

The data balance showed in the apps does not the same with the current data that i used , and i need to always reset my network if it does not work. The worst is I thought that i was running off data as everything just keep loading than after calling the customer service, they said that i still have a lot of data and again asked me to reset my network. Other than that, the apps will hang If i try to click at the offer or advertisement part. I enjoy nothing using this apps and i do not have time to change back to other carrier .Please improve the apps as soon as possible. I’m a student which desperately need to use an internet. This things really stress me out!

Developer Response ,

Hi by naixjsvxhsjbs, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at 1909, Whatsapp, LiveChat or email (https://www.redone.com.my/support/contact_us) so we can help resolve this issue. Thank you.

Mei Mei _ Tan ,

Unstable App

Changed to RedOne as it was suggested by a friend. So far network wise is fine. However, please do improve your App. The App is far off than the standard App. Kindly do better than what you are offering the your clients now. It keeps on crashing for no apparent reason and there is no use of gaining a lot of users if you can’t develop a robust app that comes with your service. Customer Value is what you need to have. So, please improve and develop a better App so that users can have a better user interface experience.

Developer Response ,

Hi Mei Mei _ Tan, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at 1909, Whatsapp, LiveChat or email (https://www.redone.com.my/support/contact_us) so we can help resolve this issue. Thank you.

App Privacy

The developer, Red One Network Sdn. Bhd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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