Fidelity Online Banking 4+

Fidelity Bank Plc

Designed for iPad

    • Free



Welcome to the banking that suits your lifestyle!

The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use.

Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following:

• Transfer to accounts in any Bank in Nigeria
• Transfer to your other accounts in exactly one click, no token required
• Biometric/Fingerprint Authentication for easier login
• View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts)
• Personalise your profile, change your picture as desired with lovely selfies
• Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases
• Receive In-App messages on new features, quick tips and promotional offers.
• Top up your mobile phone or that of your family, friends and other loved ones
• Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more.
• Perform your Fidelity Credit Card repayments
• Generate account statement
• Search, book and pay for international and local flights
• More self-services
• Locate nearest Bank branches or ATM service points


• Install the Fidelity Online Banking app
• Open the App and sign in with existing credentials


If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us.

If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately.

To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials.


You can only use the app if you’re a sole-signatory account holder. You can’t register with your credit cards.


Fidelity also has an Instant Banking Service (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection.

Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc.


For more information, please call our True Serve on +234 1 448 5252 or email

What’s New

Version 5.1.51

Banner change

Ratings and Reviews

3.6 out of 5
5.6K Ratings

5.6K Ratings

finale101 ,

My review

The Fidelity Bank App has been the most user-intuitive interface among the other Banking Apps I have used. You can easily guess where to find what. Also, the network has been consistently swift and reliable for online transactions: transfers, airtime purchase, and bill payments. Only issue I have with the bank, is a 3k airtime I purchased three months ago that was not credited. I have logged several complaints in two of their branches, and their customer service agents keep telling me they will reverse, which has not happened. So I’ll hold back one star

Vancouver _thedreamer ,

Newly updated app doesn’t allow transfers

I’ve never had an issue with old version of this app, but every since this app updated itself to the latest version it has been hell. I can’t tranfer money anymore, only buy airtime. Customer care is incredibly useless, they don’t respond to emails and all their care lines are switched off. What’s the point of updating an app’s UI and ruining the customer experience? I’m very offended. I’m a student and my school is no where close to any bank branch, I don’t have a debit card anymore and yet I was using the app fine until you updated it, now I have to take two buses to where the nearest branch is to withdraw over the counter and I plan on taking all my money out because this has been going on for 2 months now. Please fix this, it’s a mess and it’s ruining people’s day especially when they need to pay or need money for something urgent. And also why have a card request feature on an app when you can’t even request for a card? The app is full of features that are not responsive or available to users. Apps are for solving problems and helping people do thing more efficiently but this app is doing to opposite. Very Ridiculous!!!

Salamatu Galadima ,

Worse Financial mobile App

If there was a away I can subtract a star, I would have done that. Fidelity bank, have the worse mobile banking app. The aim of mobile app is to make access easier but with your app, one has to constantly visit your branch to either unlock the app, or set one thing or the other. Can you imagine after updating the app, I can’t have access to otp and the app keep telling me this is a new phone!. Whoever is behind your IT app is totally backward,and should cover his or her face in shame. For goodness sake it is just an app! I should be able to set my app effectively without visiting the branch for one thing or the other. If my review is wrong, then observe the number of customers that keep coming to your bank over one minor app issue or the other. This is the worse for me. I think I can’t even bank with you anymore.

App Privacy

The developer, Fidelity Bank Plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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