iPhone Screenshots

Description

Get the all-in-one money transfer solution! Swipe and tap to send money 24/7 to almost anywhere in the world in minutes*, or save time on your cash transfers by setting it up on the app and paying at our agent locations.



Make your money move with you
Use your smartphone to send money right from your mobile anytime. Plus, you get to pay the way you like—bank account, Visa, or MasterCard.



Log in, walk in
Our app also lets you pay in cash—you can set up the transfer on your phone to save time and complete it at one of our agent locations.



Track your transfer on the go
Feel confident knowing you can track your transfer anywhere, anytime—your money’s location is just a few taps away.



See how much you spend before you send
There won’t be any unwelcome surprises as the app will show you our fees and applicable exchange rates.



Get repeat value
The app remembers so you don’t have to! Access your transfer history to quickly set up repeat transfers to your receivers.



Find us easily
Let your phone guide you to your nearest agent location—check our map to see when they’re open and what they can do for you!



Let us help you
Got an issue? You can get in touch with our customer care easily straight from the app.

For more details, visit wu.com. Western Union—your choice for remittance around the world.

* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply.

What’s New

Version 1.9

Thanks for your feedback. We’ve listened and made improvements to the WU app.

What’s new:
- Bug fixes

Ratings and Reviews

4.4 out of 5
775 Ratings

775 Ratings

krpomale ,

Great app with some usability issues

The app frequently says "service unavailable" right when I'm about to finish my transfer; so I have to go back and repeat the input process and try again. Does not work well with voice over.

katxky ,

Useless app and bad customer service

Tried sending money overseas and we keep on getting an email saying transaction got cancelled due to technical error. Money deducted already and when you call customer service, they are very rude as they try to talk you over when you try to ask questions and explain issues to them. They will say it was the bank who cancels the transactions. There was also a time when i sent money overseas and an email arrived saying transaction declined but my family received the money, no email confirmation or whatever. I also got an email where it says profile has been updated and when i called customer service to tell them that I did not do any profile updates and asked why I got that email, they just told me to leave everything as it is. No answer as to why I got an email regarding it. WU why bother put “contact us” when your customer service are either: a. hard to contact and b. rude and c. unable to solve issues.

saaa111111177777777 ,

Money not refund yet 14 days after

I trasfered money on 2 jan transaction got accepted and after one hour i got email due to technical error ur transaction been cancelled and ur money will be refunded. I called customer service representative and she said money will be refunded and will show up in ur account within 14 days. Its 21 days passes i think and still no sign of money back. Really disappointed with this service i called again after 14 days and customer representative said money we transferred the money and it depends on ur bank when called bank they said its depends on the company who refunded so just feel like really stuck and for some middle class person it is very hardship sometimes. Due to which i m writing this on today coz i loved ur service but this is really a disappointment due to lack of good customer service.

Information

Seller
The Western Union Company
Size
72.8 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Bulgarian, Burmese, Cambodian, Chinese (Hong Kong), Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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