GigaLife App 4+

Easily manage your accounts‪!‬

Smart Communications, Inc.

    • #4 in Utilities
    • 4.3 • 31.2K Ratings
    • Free

iPhone Screenshots

Description

This is the GigaLife App! Your gateway to the GigaLife. Discover and enjoy your passions all in one tap!

The GigaLife App is now available for the following brands: Smart Prepaid, Smart Bro Prepaid, TNT, Smart Postpaid, Smart Bro Postpaid, Smart Signature and now for PLDT Prepaid Home WiFi.

Prepaid features on the GigaLife App:

- Top-up your account using your Debit/Credit Card or PayMaya powered by GigaPay!
- Discover and register new passions with GIGA promos for more Video, more Stories, more Games! Get to Build Your Own GIGA too!
- Monitor & check your Inbox to review your subscriptions, inclusions and your usage.
- Link and manage multiple accounts with ease! You can also unlink and delete accounts now.

Postpaid features on the GigaLife App:

- Easily review the billing history of your account.
- Conveniently pay your bill using Debit/Credit Card, PayMaya and even GigaPoints!
- Always be on top of your data usage with the real time data tracker.
- Link and manage multiple accounts with ease! You can also unlink and delete accounts now.

Earn MORE GigaPoints to redeem MORE on the GigaLife App!

- Easily monitor & earn GigaPoints points for transactions you do on the app! It’s that simple!
- Redeem your points on the app. Keep an eye out for the exciting items you can redeem only on the GigaLife App!
- Monthly GigaDays happen every 19th-22nd of the month. Get 50% off Giga Promos and 66% off UNLIDATA!

Buying Load and Promos are now made easier with GigaPay:

- Link a PayMaya e-wallet or your credit/debit cards to activate GigaPay within the GigaLife App.
- GigaPay makes buying promos and topping up your load simpler and more convenient without having to leave the app, with a quick swipe-to-pay!
- Link up to 5 fund sources to GigaPay, and earn GigaPoints for the first 2!
- Monitor every GigaPay transaction you make directly on the GigaLife App.

The GigaLife App is FREE to use when you are on the Philippines' fastest LTE network. This is available for all Smart and TNT subscribers and you can delete any previous version of the TNT or MySmart App you may have installed in the past.

In 2021, GigaLife Team continues to keep on improving GigaLife App. A lot of awesome features are coming your way as we continue to listen to your comments and suggestions.

Stay tuned for more updates!

What’s New

Version 3.0.1

We heard all your feedback in our last version and we want to say thanks for sticking around! Here's FREE 100MB on us!
We’ve been hard at work to give you the next upgrade! We call it version 3.0, but for you it’s just a better experience. This update fixes multiple issues for improved stability and performance!
A faster and more secure GigaLife awaits! Download now and see the difference!

Ratings and Reviews

4.3 out of 5
31.2K Ratings

31.2K Ratings

polunio ,

Account not loading

This is the third time I need to download this app.. From my first download. It works perfectly.. then recently I encountered error, after opening the apps, it says Error Encountered and my account are not loading.. I let days passed and try again but same problem.. I removed and downloaded for the second time and it’s works good again.. after few days, I encountered the same problem again, apps said Error Encountered.. now I removed the apps and downloaded again.. Am using iphone with iOS ver 15.3.1

Update: 4/26 - lumalabas uli ang “encountered error”.. tried the developers response, delete cached, off/on my cp.. tas in open ko uli app, same error pa din

Developer Response ,

Sorry for the hassle, Polunio. If you are still experiencing trouble, please try to refresh your device and then re-login/re-launch the app afterward. Clearing the app's cache can also help. Let us know the result. Thank you! - Arbie.

gameangel03 ,

Vicious cycle: Buggy; does not work

UPDATE: Developer once again said to uninstall then install. If he had been reading my comment, he would know that I have done this multiple times through both my data and WIFI. I also would like to point out that the app requires internet connection, which is not available when my postpaid Smart data is not working and I can’t top up on the buggy GigaLife app. It seems the developers do not understand customers’ experience and therefore is unable to resolve the problem. It’s a vicious cycle!

Since using the app in June 2021, I’ve only been able to use it successfully for anything about twice or thrice. Smart restricted all its postpaid plans so that we have a hard data stop (unlike before where we have unlimited data, at a price) and the only way to get data is through the App. However, I always get transaction errors. Over the past two weeks, I have tried numerous times to use the add for data boosters, uninstalling and installing repeatedly, ensuring my balance is paid off, calling the customer service, but nothing worked. I have missed important work commitments while traveling because of GigaLife. I’m on the verge of not renewing my plan with Smart because of this app.

Developer Response ,

We want to get the issue resolved as soon as possible, Gameangel03. Please send an email to UXTeam@smart.com.ph. Kindly include your mobile number, screenshot of the error and the details of your concern for immediate assistance. Thank you. - Ray

LeeJamYanz7 ,

Alarm/Reminder

A few months have passed since I installed this app and I found no problems with the app at all. I find the subscription list with the time stamp of when you subscribed with the chosen promo very helpful along with the “check data usage” feature. The only problem that I have is that I have to set a reminder to remind myself every month that I have to renew my subscriptions. It would be great if the developers of the app somehow incorporated a “reminder” feature wherein the app would remind you to renew your subscription a few MINUTES before the subscriptions ends. That way, you can maximize the usage of your promos and at the same time, you can prepare some load balance to renew the subscription. I currently am using the reminder feature in my iPhone but sometimes the reminder pops-up after the subscription alreay ended, so I end up rushing to find some load or at least connect to some network so I can buy load through other apps.

Developer Response ,

Your feedback does matter to us, LeeJamYanz7. No worries, we're still in the works on improving the platform to meet our customers' demands and needs. Keep using the app as we continuously release new features. Thank you! - Lizzy

App Privacy

The developer, Smart Communications, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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