Raiffeisen Smart Mobile

Name: Raiffeisen Smart Mobile
Rating: 4.8 (133056 reviews)
Author: Raiffeisen Bank Romania S.A.

Do more with your money!

Free

133K Ratings
Ages

4+
Years
Category

Finance
Developer

Raiffeisen Bank Romania S.A.
Language

EN
+ 1 More
Size

304.5
MB

Enjoy Raiffeisen Smart Mobile - smart banking - wherever you are! Here are some of the benefits of Raiffeisen Smart Mobile: • You can open your account and become a client straight from your phone, 100% online. • Intuitive interface: Easily find anything you need. • Secure authentication and authorization: Use PIN, fingerprint, or FaceID when registering your device. • Smart Hour - BNR exchange rates: Exchange between RON and EUR at the NBR exchange rate from Monday to Friday 10:00 - 11:00. • Application personalization: Personalize the Dashboard using a simple "drag & drop" feature. Optionally hide the balance for your accounts or change your username. • Instant payments: Send payments that reach the destination in 10 seconds. Available 24/7/365 for all banks enrolled in the instant payments system. • Saving Box: Automatically save money with every card payment and earn interest. Choose how much to save for each payment. • Smart Search: Easily find and repeat past payments. • Control over your cards: Block, reissue, or view your card PIN with just one touch. • Direct access to the Smart Market loyalty app: Get rewards such as cashback, discounts, vouchers, and loyalty points. • Future payments: Schedule future payments, set up direct debit bill payments, or save them as templates. • Access to products for your daily needs: Open current accounts, savings accounts, and term deposits with ease. Get a personal loan, Flexicredit, 100% online in about 10 minutes. • Smart investments: Purchase Raiffeisen Asset Management unit funds if you have already signed a contract and have the required documents. • Push notifications: Receive instant updates on money going in or out of your current accounts or payments made with your card. • SmartToken: Safely authenticate and authorize payments, 100% online, with Raiffeisen SmartToken. • Pay utility bills: Multiple convenient ways to pay utility bills, including quick payment, barcode scanning, direct debit, and pre-filled payment forms. Top-up your prepaid mobile plan as well! • Update personal data: Easily update necessary data directly within the application. No phone calls or bank visits required! These are just some of the benefits offered by Raiffeisen Smart Mobile! Make sure to always have the latest app version installed from the app store to enjoy all the continuously added new features.

Ratings & Reviews

4.8

out of 5

133K Ratings

Great online service, worse in banking service
13/05/2021

FWR preferred client
Raiffeisen has easy to use Online application, but in banking service is frustrating with many incompetent people hired. They can’t manage to update my personal data in their database and every year I go to the bank with my ID card and passport and they tell me it’s updated , but then they temporarily block my accounts saying that my personal data is not updated, with excuses like their personal who was responsible forgot to do or he/she quit or with some other non sense excuses. THE PROBLEM IS GOING ON EVERY YEAR FOR THE LAST 3 YEARS. THEY CAN’T FIGURE OUT HOW TO SOLVE IT. OH! and my account is FWR (preferred status account).
Great online service, worse in banking service
13/05/2021

FWR preferred client

Raiffeisen has easy to use Online application, but in banking service is frustrating with many incompetent people hired. They can’t manage to update my personal data in their database and every year I go to the bank with my ID card and passport and they tell me it’s updated , but then they temporarily block my accounts saying that my personal data is not updated, with excuses like their personal who was responsible forgot to do or he/she quit or with some other non sense excuses. THE PROBLEM IS GOING ON EVERY YEAR FOR THE LAST 3 YEARS. THEY CAN’T FIGURE OUT HOW TO SOLVE IT. OH! and my account is FWR (preferred status account).
App not working, lost some days of deposits!
11/11/2024

Ioan 07
I was not happy with my ex bank and because advertisements i said to try a new bank. I’ve installed it and in the first 3 days i could not do operations except sending receiving money. Had to call call center and they made a ticket and they still have to call me back after 2 days. Now i see i can do some operations extra. That means that even if is an automatic enrollment stil has to be a person(free on weekends) who has to tick a box somewhere. Bad start from the beggining let’s see next.

Developer Response
Thank you for your feedback! Please send us more details about the situation via email to online@raiffeisen.ro. Our specialists will get back to you as soon as possible.
App not working, lost some days of deposits!
11/11/2024

Ioan 07

I was not happy with my ex bank and because advertisements i said to try a new bank. I’ve installed it and in the first 3 days i could not do operations except sending receiving money. Had to call call center and they made a ticket and they still have to call me back after 2 days. Now i see i can do some operations extra. That means that even if is an automatic enrollment stil has to be a person(free on weekends) who has to tick a box somewhere. Bad start from the beggining let’s see next.
Developer Response 15/11/2024
Thank you for your feedback! Please send us more details about the situation via email to online@raiffeisen.ro. Our specialists will get back to you as soon as possible.
Garbage app
28/02/2021

Andrei Iurian
Neverending issues with this app, going to change bank soon, pathetic to be such a large bank and have such obvious issues. I work as a software tester and if i would miss such basic things in testing the app i would resign on my own. Freezes your phone on iOS when switching betweens apps. Token app resets after their each update and you are requested to always login there when trying to use this app, trying to use token as a 3D secure when doing payments just does not work, does not do its basic intended task, i still had to use text message for verification but that one got removed too now they ask you to set a password with number letters special character, capital letter small letter. When you do set that password, guess what, the field where you type just doesn’t add some character, it is bugged. Junk junk junk.
Garbage app
28/02/2021

Andrei Iurian

Neverending issues with this app, going to change bank soon, pathetic to be such a large bank and have such obvious issues. I work as a software tester and if i would miss such basic things in testing the app i would resign on my own. Freezes your phone on iOS when switching betweens apps. Token app resets after their each update and you are requested to always login there when trying to use this app, trying to use token as a 3D secure when doing payments just does not work, does not do its basic intended task, i still had to use text message for verification but that one got removed too now they ask you to set a password with number letters special character, capital letter small letter. When you do set that password, guess what, the field where you type just doesn’t add some character, it is bugged. Junk junk junk.
Nice banking app
30/01/2025

Bogdan Cojocariu
I’ve used it for a while and like how it evolved. There are still some inconsistencies in terms of UI but otherwise it’s very fast, very reliable (it rarely crashes or gets stuck). I like that more and more features are added that make bank interactions friendlier, can open new products via the app, and can more easily manage finances (especially with the new spending summary - coming to it, it’s nice but more manual personalization would be appreciated).,

Developer Response
Thanks for your feedback. We will take into account your recommendations and analyze together with the technical team the possibility of implementing them in future versions.
Nice banking app
30/01/2025

Bogdan Cojocariu

I’ve used it for a while and like how it evolved. There are still some inconsistencies in terms of UI but otherwise it’s very fast, very reliable (it rarely crashes or gets stuck). I like that more and more features are added that make bank interactions friendlier, can open new products via the app, and can more easily manage finances (especially with the new spending summary - coming to it, it’s nice but more manual personalization would be appreciated).,
Developer Response 10/02/2025
Thanks for your feedback. We will take into account your recommendations and analyze together with the technical team the possibility of implementing them in future versions.

We fixed a few things to make your Smart Mobile experience better.

Version 2.0.19

18/12/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers