Western Union Digital Banking 4+

Banking + Money Transfer

Western Union Holdings, Inc.

    • Free

iPhone Screenshots


Get up to 6% interest on your savings for premium customers up to 10.000 € and 3% interest for standard customers up to 3000 €.Until 30.05.2023
*Terms & Conditions apply

Free Wallet with checking and savings account for your finances - send and receive international money transfers directly from your account with Western Union digital banking according to your needs. Banking in numerous currencies and up to 4% interest on your savings** and Free domestic bank transfers.

Digital Banking
- Free bank account
- Appealing interest rates for free interest-bearing savings account.
- Premium subscription for up to 6 accounts in different currencies
- Instant money exchange between accounts with multiple currencies
- Deposit of funds from other accounts, cash at Western Union or direct deposit of your salary
- Payment of bills by direct debit
- Setting savings goals

International money transfers
- Transfers to other Western Union Digital Banking accounts in real time and free of charge*.
- Send money directly from your account to a bank account, Western Union Digital Banking account, mobile wallet or for cash pickup at hundreds of thousands of distribution locations around the world

Western Union Digital Banking will change the way you transfer, save and spend money. Open a free Western Union Digital Banking bank account to manage your international finances and make instant, transfer fee-free* money transfers to other Western Union Digital Banking account holders.

Receive rewards
- Earn My WU℠ points
- Access cash back rewards at the WU℠ store

Reliable for over 170 years
- Convenience and reliability of Western Union
- Around-the-clock customer support for emergencies or reporting lost/stolen cards
- Login with fingerprint or Face ID

* Exchange fees apply.
**Valid for premium customers on balances up to 3,000 EUR.
*** Valid for premium customers on balances up to 15,000 RON.
**** Valid for premium customers on balances up to 15,000 PLN.
Promotion terms are subject to change. Western Union reserves the right to change the promotion terms and conditions hereof at any time.
Western Union Digital Banking is offered by Western Union International Bank GmbH. Western Union International Bank is licensed by the Austrian Financial Market Authority.

What’s New

Version 6.21

• Changes in Apple Pay
• Technical improvements
• User experience improvements

Ratings and Reviews

2.8 out of 5
750 Ratings

750 Ratings

Luciano_boy ,

Creating account very hard

I was keep going from costumer service to video call with a person that validates my information and the app didn’t work, finally after more than an hour and a half after keep going back and forward I somehow managed to have my account validated and ready too use. Apparently it needed to go through all the processes once more, even though they said is all validated.

Next day I had a problem, I called customer service and the line kept breaking, like they hang out in the middle of the conversation. But this happens 4 times, and every time they hang out and I call back I hd to speak with a different person. And I saw that is a common problem WU has, but didn’t do nothing about it!!! 😡

Developer Response ,

Thank you for sharing your feedback, as it allows us to know how we can improve our customers' experience. If further assistance is required, please contact our customer care through the app, or by calling us at:
+40317829797 - Romania

Octavian27 ,

Worst services I have ever used

The app is full of bugs and takes forever to load.
Customer service is despicable, I called about a problem and the operator hang up in my face after waiting 30 minutes for them to answer.
WU promised a ~20$ bonus for new clients and I have read all the terms and conditions but after opening my account they said the terms and conditions have changed.
I had to pay a fee in order to add money and receive the bonus that I never received. I would also like to add here that most banks don’t charge fees for depositing money with them.
When I tryed to withdraw money, it didn’t work for some reason and I got NO NOTIFICATION but Revolut sent me both an email and a message telling me what’s going on. If someone else got my info and tried to withdraw money, WU would have given me NO notification of this attempted transaction.
I don’t know where you are in the world but trust me, there are better banks and companies. Way better ones, such as Revolut or honestly any other traditional bank.

Developer Response ,

Octavian, our deepest apologies for these inconveniences. The lines you contacted may have been busy at the moment of your call. We will be happy to review your case and assist you, please get in touch with us again with more details at +40317829797 if in Romania.

Bogdan Daria ,

A lot of problems

I waited 4 days for the account validation (even though it said it takes 8-10 minutes, or 24h-48h if they need additional checks).
I can't see my virtual card details for 3 days and i'm just starring at my money because i can't use them. And today I found out that my account upgraded itself at 1:31AM and took my money. Really? I tried to call an operator but i waited 30 minutes on the phone to someone answer my call, but nobody did, so i got bored. And if you want to text them, they say they will respond in 24h..yeah, i wrote them 2 days ago about the card details problem and i didn't get an answer yet.

Developer Response ,

Hello Bogdan, thank you for sharing your experience. We apologize for the inconveniences you encountered. This issue should be fixed by now. If the issue persists, please get in touch with us again with more details at +40317829797 if in Romania.

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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