We are Trust, Singapore’s digital bank backed by a unique partnership between Standard Chartered, one of the world’s most trusted banks with more than 160 years experience in Singapore, and FairPrice Group, the nation’s leading grocery retailer for almost 50 years. With a combined heritage in driving prosperity and making life better, we want to add to the everyday life by building Trust with every person in Singapore.
GET STARTED
Open an account and get your digital card issued within minutes.
Apply easily for a Trust card using Myinfo to pre-fill your application.
GET THE FIRST CREDIT CARD IN SINGAPORE TO OFFER STOCKBACK
1 Freedom card. 4 reward choices. You decide!
Earn 3% Stockback, 1.3 Miles per S$1 locally and abroad, up to 1.5% Unlimited cashback, or up to 15% Bonus cashback when you spend. With Stockback, you can turn your everyday spends into fractional shares of US stocks and US ETFs.
MEET YOUR PERFECT TRAVEL COMPANION
Goodbye, FX fees. Hello, stress-free travels! Whether it’s shopping in Tokyo or on your favourite overseas websites, you’ll score the best rates from us. And we’re all about transparency too. We take Visa’s exchange rates and pass them on to you with no hidden markups. Start using Trust card today as your perfect travel companion wherever, whenever!
GET A NTUC LINK CREDIT CARD WITH UP TO 21% SAVINGS
With a minimum monthly spend, NTUC Union Members can enjoy up to 21% savings with the FairPrice Group. For everyone else, get up to 15% savings on your everyday needs.
ALSO SIGN UP FOR A SAVINGS ACCOUNT WITH HIGH INTEREST
Earn high interest rate on your deposit balance. Plus, enjoy savings on spend with Trust debit card. Insured up to S$100k by SDIC.
INVESTING MADE EASY AND SIMPLE
Build your wealth in Stocks, ETFs and Mutual Funds. Start with as little as US$10 for stocks & ETFs and S$100 for Mutual Funds. No custody, platform or settlement fees, and no sales charges for Mutual Funds. TrustInvest is an investment product and not a bank deposit. All investments involve risks and are not insured by the SDIC. This advertisement has not been reviewed by the Monetary Authority of Singapore.
GET INSTANT LOAN IN 60 SECONDS
Get your loan approved instantly within seconds with Credit Card and enjoy attractive interest rates.
A BETTER DIGITAL CARD EXPERIENCE
With just one tap, you can instantly switch between debit and credit to suit your spending needs. And with a numberless physical card (without the expiry date or CVV printed on the card), this reduces the risk of compromising your card.
GET REWARDS EVERY DAY
Earn Linkpoints on eligible card spend and unlock coupons and stamp cards at your favourite merchants. Our Trust App has a smart tracker too! You’ll know exactly where you are against your reward targets in real-time so you need never miss out on bonus rewards again.
SAFETY IS OUR TOP PRIORITY
Get instant transaction notifications. We also monitor transactions and online payments 24/7 to keep your account secure. Trust also offers strong encryption and biometric login – all to protect your account and personal information.
CUSTOMER SERVICE THAT PUTS YOU FIRST
We are available 24/7. Whenever you need help, reach out to us via the in-app chat or call.
You can also call us on 313-TRUST (313-87878).
Terms and conditions apply. For more information, visit trustbank.sg
PS, Users in India, Indonesia, Philippines, Thailand or any other countries where the Trust Bank app is not available will have to download our app from the Singapore app store or any other country app store where it is available.
_______________________________________________
Registered address: Trust Bank Singapore Limited - 77 ROBINSON ROAD #25-00 ROBINSON 77 068896
The app is problematic and customer service isn’t the best
lsrachellst
I had my card locked the night before, and contacted customer service through the app. The first time I called them, and after being put on hold, the call disconnected. I then left them a message. They told me to tap on a notification to authorise a payment in the app, but I couldn't. I referred this to another customer service personnel and was told the same thing, and insisting there is a notification i can tap to unlock my card, when I tried tapping every single one of my notifications in app, with 0 of them giving me any instructions When i asked if theres a Website to access the notifications, or if the bank can unlock the card from their side, the customer service officer just said “they’ll refer my case and unlock my card in 3 working days”, and asked if I have any other issues. Just as i was about to type, the person left the chatroom.Extremely annoyed at this entire situation, and if this app can streamline the customer service process, I would have rated it higher.
Developer Response
Hi Israchellst, thank you for your amazing and detailed feedback! We appreciate your valuable feedback and will provide it to our relevant teams for consideration 😊💙
Product optimisation suggestions
kqw147$
Your app is good but could be a lot better if: 1) You optimised your savings pot function by a- allowing for unlimited savings pots b- enabling customisation so we can use emojis/ special characters c- enabling joint pots. (best to refer to UP bank in AUS. They nail this feature. 2) Home screen become more user friendly. Should see main account & transactions at the top. 3) Pay now, Scan and Pay and Bank Transfers are all "transfers" could be bucketed and streamlined on home page 4) Allow Sup cards to be on Home Page via customisation. Also adapt a- ability for sup cards to pay off credit debt with main account holder b- sup card user to switch between credit and debit on home page or via apple pay. Is there a way to steam line this? My overall feedback is that the functionality is all there but the usability is a little all over the shop. Objectively speaking as a new user. Way better and cleaner than UOB/ DBS but way to go to be at top banking standards. Focus on the UIs used at Wise/ Beem/ UP bank. Less gimmicks and more focus on usability and FAST. Also Scan to Pay not working - this should be a top priority fix.
Developer Response
Hi kqw147$, we are glad that you like our app. We appreciate your time taken to provide us with your feedback. Rest assured that we are always working on improving our user experience and your valuable feedback will be relayed to the relevant teams for their review.
Love the savings account
Wenwenzzz
Been using it for 3 months, everything’s great! Getting bonuses just by spending $200 outside of NTUC is so much less stressful and much more achievable than some other banks which require spending $500 monthly. Love the coupons and vouchers, first time having an app where the coupons/vouchers are much more relatable and useful, just my personal opinion. Notifications will be there whenever there’s a new transaction or the transaction has been processed. Using it for transactions overseas was also really convenient. Customer service was good too, not sure why there are so many people complaining about it. App is smooth overall, just some hiccups when Face ID was suddenly not available (deleting and re-download the app helps). But knowing that it’s still a very new digital bank, these kinds of errors may be unavoidable at the start. Great job overall, keep it up!
Developer Response
Hey Wenwenzzz, thank you for your amazing feedback! 😍 We are glad that you love our savings account. Thank you for rating us 💙 💜
Unable to cancel my insurance plan
QMX2
On 04Sept, i accidentally clicked “yes” to be enrolled into their insurance plan. I immediately called their Customer Service hotline which said to be “24*7” however no one answered. I have been keep calling in the last three days and no matter what time I cal and how long I wait, there is forever no one answers. I feel like calling to a ghost. Imagine the other your card was lost and need immediate attention but no one is there to help you, do you still want to bank with them?On 05Sept, I left a message in the chat group for help. After waiting for hours, someone answered saying I can cancel either on the Insurance’s official website or via email. I wrote an email and followed up twice in the last two days, but again, no one reply. Then I asked in the chat group on 06Sept on how to cancel on website since no one replies my email, and again, after waiting for hours, they told they also not sure and need a specialist to advise…However, till now there is still no so called “Specialist” to contact me…Such digital bank like Trust might be good at beginning with promotions/coupons. But what can eventually make their customers stay is the “Service”. Can your imagine their Customer Service is like such?
Developer Response
Hi QMX2, we are extremely sorry to hear you are facing problems 😔 Rest assured, the first two months are complementary, but we will definitely help take care of you. Please leave us a message again through your Trust App and mention your username (QMX2). We'll keep a special lookout for you. 😊💙
Not every app update needs to make a big splash. This one's a little tune-up for a smoother ride. Go on, give it a tap.
Version 1.64.0
The developer, TRUST BANK SINGAPORE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
