Singapore Airlines 4+
A Great Way to Fly
Singapore Airlines Limited
-
- Free
Screenshots
Description
Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.
From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.
More features will be progressively added in future updates, but here are some key functions you can enjoy now:
1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.
2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.
3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.
If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.
4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.
5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.
*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts
Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/
What’s New
Version 24.10.0
Bug fixes and performance improvements
Ratings and Reviews
App does not even open!
So so disappointing.. for a premium airline, the SQ app has consistently had issues and experience breaking bugs over the years, across both app software versions and multiple generations of hardware. The latest issue? Despite re-installing the app, closing all my other phone apps, and performing a hard reset of my phone, the SQ app can’t even load and automatically crashes.
Please guys, develop an app which does not bring down the SQ brand. Hire the best developers and maintain the software with a dedicated dev team (certainly given your premium ticket pricing you should have the margins to do this) so you can maintain a consistent and positive user experience!
Developer Response ,
Hi there, thank you for reaching out and providing us with your feedback. Appreciate if you could email sq_mobile@singaporeair.com.sg with more details so that we can assist you. Thank you.
Not intuitive on an iPhone 6S
Sorry but sad to say, trying to confirm and check in via the Singapore Airlines app wasn’t as simple as I thought it would be. The user experience, where touching and typing in your details was difficult and it kept on sending me back to the starting page. When I tried to type in my airline frequent flier program, in this case Krisflyer and my membership number, it kept on flashing red, saying that my membership doesn’t exist! This is so wrong because at the home page, my Krisflyer number is on the top profile page. So can Singapore Airlines pls look into this? For an organization that claims service as top priority, I think those who are in charge of this customer interface should really try it themselves. SQ Quality and a customers experience and first contact, in this case the app for check-in, should be top priority. Pls look into it and I do expect an answer. With regards
Slight improvement needed
Great app, and pretty nice layout. Would suggest some improvement: 1. The auto-data entry with those information stored, and load into the field needs to be improved. Example, phone with +65 followed by the 8 digits number always take in the +65 which causes error. 2. Keyed in my spouse telephone number for emergency contact, but each time I take a flight it still request it. 3. Lastly, please improve the speed of response further would be good. 4. Maybe, add in a flight review/comments section link to the flight we take, to praise the flight attendant which are great. Otherwise, this app is great. 5. Add in suggestion box to improve SIA, reward with gift, miles, free flights for implemented suggestion. Thanks SIA.
App Privacy
The developer, Singapore Airlines Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Singapore Airlines Limited
- Size
- 261.7 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
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English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2019 Singapore Airlines
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.