CDG Zig – Taxis, Cars & Buses 4+

ComfortDelGro Corporation Limited

    • Free

Screenshots

Description

CDG Zig is the one-stop App for all your lifestyle and mobility needs. Previously known as the ComfortDelGro Taxi Booking App, we are part of one of the world's largest land transport companies in Singapore and six other countries.

Download CDG Zig for the first time to grab a $3* ride promo code now!

Explore our all-new App shopfront and features
1. New App shopfront
- Convenient access to our various features all at one place
- Enjoy an enhanced user interface and experience

2. Car Rides
- Be able to see nearby drivers whilst searching for a ride
- Track drivers' real-time locations and routes before and during the ride
- See estimated pick-up and drop-off timings

3. Deals
- Enjoy discounts across categories such as beauty and recreational activities
- Keep track of all your current and past deals

4. Bus Rides
- Book a bus for private events and gatherings
- Choose from our variety of 10, 19 and 40-seater buses

5. ZigRewards
- Join the free ZigRewards membership to enjoy membership benefits
- Earn ZigPoints when you book Car or Bus Rides, make trips via the Pay for Street Hail feature, or purchase Deals
- Use ZigPoints to offset fares on Car Rides and to redeem ZigRewards

6. Activities
- Track your current and past activities across Car Rides, Bus Rides, and Deals
- Send e-receipts to your email

Other existing features
1. Car Rides
- Conveniently make taxi or private-hire car bookings (current and advance bookings)
- Carpool with friends and family with multiple pick-up or drop-off points
- Share your ride info with family and friends
- Save frequent locations for easy access

2. Pay for Street Hail
- Pair your street-hail cab rides to your App which can allow you to make cashless payments and earn ZigPoints
- Track your trip history digitally and receive e-receipts

3. EV Charging
- Find the nearest available EV charger
- Select your preferred EV charger and initiate the charging process from the App

4. Feedback and FAQs
- Send feedback via the App
- Get help via our FAQs and chatbot (Cyndi)

*For a limited time only. Other T&Cs apply.

What’s New

Version 6.18.5

Bug fixes and enhancements

Ratings and Reviews

4.6 out of 5
34.8K Ratings

34.8K Ratings

Angry Song ,

Software Unstable

Experience some forms of instability of the software which I encountered twice in a day when it pop up message “Oops, Something Went Wrong”. And a scrolling icon appeared and kept gyrating non-stop for at least 5 mins and I do not know whether the call for Comfort taxi had been successfully executed, and I instantly cancelled the transaction. However, I saw a message from Comfort apps that a taxi already on the way to pick me up, and I got to change my initial decision to make mine way via the bus, to quickly return back to my original location which I entered in the apps. It was very dis-tasteful and frustrating though!
Hope the authority concerned to seriously look into the matter and rectify the problem and improve on the service quality!

Developer Response ,

Dear Sir/Mdm, we are sorry to learn about the experience that you have had with our app. We will continue to work at improving the app. Would appreciate it if you can share more details to feedback@cdgtaxi.com.sg.

Wīntër ,

Old cars, uncomfortable and app bugs

Do not… I repeat, do not download or use CDG. I have made lots of trips with this through my company’s business account and 90% the cars I have gotten are old and dirty. That is also not after waiting at least 5-10mins to get a cab successfully. The cab drivers are also not good at navigation, some even asked me for directions before I could get them to turn on gps. For some reasons their navigation systems are old. To start, the app’s matching system is so buggy. I could be matched with the same person and got cancelled by the same driver multiple times. I sometimes wonder if some of those are bots. There’s also the many blue cars that are nearby (indicated by the app) but none of which would want to pick me up. Did I mention how old the cars are? The comfort blue and yellow cabs are usually the old and dirty cars. Unfortunately, they made up 90% of the drivers from this app. Every single time without fail, I would sweat from sitting at the back seat because it’s just so hot and stuffy without aircon at the back!!! The cars are too old and they don’t want to fix it!! It’s the most ridiculous and frustrating thing from cdg. The irony of it all, it’s called comfort when it’s clearly, not comfortable at all.

Developer Response ,

Dear Sir/Mdm, thank you for your feedback and we apologise for the experience encountered. We would like to investigate further and would appreciate it if you could provide us the incident details with your app review username and contact number at feedback@cdgtaxi.com.sg.

SLL1234567 ,

Irresponsible drivers with no way to give feedback, no penalty

Writing this review as I am waiting for a ride due to driver no show. This app is poorly designed as drivers are not penalised for selecting that they have arrived at destination when they clearly have not and passengers have no way to submit their feedback.
I have experienced this two days in a row. On 21 March 2024, the driver did this and made no acknowledgement as I boarded the cab. On 22 March 2024, ANOTHER driver (SHX584X) did the same thing, except that he did not even appear and drove further and further away. I called him twice and he did not even bother picking up the phone. I had to cancel on him since he refused to click cancel or pick up my call. And this is deeply displeasing as there is likely no penalty to the driver. It leaves people stranded for no reason, other than the fact that these drivers are complete a**holes. Normally I could have waited this out but the fact that this driver chose to do this at 00:40 AM, midnight on a weekend when some people have just finished work and are tired and waiting to get home ASAP. There are reasons why people tend to gravitate towards other apps and the lack of consideration towards passengers is one of it.

Developer Response ,

Dear Sir/Mdm, thank you for your feedback and we apologise for the experience encountered. We would like to investigate further and would appreciate it if you could provide us the incident details with your app review username and contact number at feedback@cdgtaxi.com.sg.

App Privacy

The developer, ComfortDelGro Corporation Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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