The app is adequate, it works. But it is not very impressive. It wastes a lot of screen space on little used controls while giving very little to daily use controls.But my biggest complaint is that it is very hard to use on both my ipad and iphone.My second biggest complaint is that there is disabled features that I can’t get enabled, Things that I really want to use.

Sonova AG wrote this app and the sister app for Unitron. My hearing aids are made by Unitron, but are sold under the Audicus brand. Same hearing aids, yet the Hearing Remote app is V 3.02 and hasn’t been updated in over 5 months. The Unitron app is V 3.03 and was updated 2 months ago. No idea what the enhancements were, but it hardly seems right does it? And to boot, it’s buggy. Under “Programs” there is an entry for “Bluetooth Streaming” which allows you to adjust for “Media” or “Surroundings.” It basically seems to be a bass and treble adjustment – when you can access it. If you visit “My hearing aids > My programs” it’s the last entry in the list. I’ll be darned if I know how I ever got to it 3 or 4 times, but I did. I’ve spent the better part of an afternoon trying to replicate the efforts that took me to it those few times. So come on Sonova AG - don’t treat Audicus like a red-headed stepchild. Keep the apps in sync and fix the bugs. And improve it.

Worst app I’ve ever used. I downloaded this because my grandfather needed to be able to control his hearing aid volume with something he could see instead of the buttons on his hearing aids. It was easy to connect to Bluetooth, but that’s not rocket science.The issue comes in when the app decides to change the single slider with a double slider FOR NO REASON. It was confusing for him and his wife as well as being difficult to resolve. It gives you the option to change it back to one slider or change it to two, that’s true. The issue comes in when the app arbitrarily decides to change to a double slider when the selection mode is not activated. It doesn’t give a reason as to why it changes it and it doesn’t seem to have a pattern.I would not recommend this app to anyone who has issues with technology. I’ve had an iPhone for 10 years and I struggled with figuring out how to problem solve this app. One redeeming feature: it was completely free. We had to purchase a $285 hearing aid remote from the dealer just to be able to function. Seriously, whoever programmed this needs to rethink the structure. Hope y’all have better luck than we did.

When the hearing aids are connected to the phone, so that phone calls come through the hearing aids there is no way to change the settings with voiceover. They revert back to automatic. When voiceover speaks the hearing aids switch to media mode therefore it is useless to try to set them. we're trying to see which items are selected in many areas of the app. There is no way to tell because the way they are done does not utilize the normal voiceover way of indicating an item is selected. There is so much emphasis on the visual aspects of the app, that voice is ignored. It does not use the standard made for iPhone hearing aid protocol, which would make this much better as well as the hearing aids.