American Standard® Home

Name: American Standard® Home
Rating: 4.8 (26160 reviews)
Author: Trane Technologies Company LLC

Lifestyle

Free

26K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Trane Technologies Company LLC
Language

EN
English
Size

58.1
MB

The American Standard® Home app allows you to optimize the comfort and efficiency of your home by connecting directly to your American Standard smart thermostat. Why use American Standard Home? Well, you can: - Control, monitor, and schedule your home’s HVAC system from anywhere - Create and edit automations to simplify your daily routine. - Customize your settings (Dark Mode, Left-Handed Mode, Energy Savings, etc.) - Enable geofencing, allowing you to update your HVAC system based on the location of your app-enabled device. - Integrate with your Google Home™ or Amazon Alexa™ account for simple voice control actions. - Add hundreds of Z-Wave® products (from sensors to ceiling fan switches to smart plugs) to customize the comfort of your home. American Standard Home: Comfortable. Reliable. Efficient.

Ratings & Reviews

4.8

out of 5

26K Ratings

AS824 Reliable and Stable
Apr 14

sjrash.lists
I’ve been using the AS824 thermostat with my heat pump system since 2021, and it’s been a rock-solid upgrade from the old non-programmable “dumb” thermostat it replaced. That old unit was quick to trigger auxiliary heat anytime the temperature dropped, which led to unnecessary energy use and higher bills. The AS824 handles staging much more intelligently, keeping the system efficient even in colder weather.The app isn’t flashy—and that’s a plus. It’s clean, functional, and does exactly what it’s supposed to without bloated features or gimmicks. I’ve never had an update cause issues or disrupt performance, which is more than I can say for some other “smart” thermostats out there.One of my favorite features is the ability to use a remote sensor. My thermostat is located in a hallway with no vents, so it never gave an accurate read on the rooms I actually live in. With the remote sensor, I can prioritize the temperature in my bedroom—where I actually want comfort—and keep it steady throughout the night.It’s also worth noting that the AS824 was made by the same manufacturer as my HVAC system, so I know it’s built to integrate seamlessly. Since the upgrade, I’ve saved a noticeable amount on energy costs. No complaints here—just solid, efficient performance.
AS824 Reliable and Stable
Apr 14

sjrash.lists

I’ve been using the AS824 thermostat with my heat pump system since 2021, and it’s been a rock-solid upgrade from the old non-programmable “dumb” thermostat it replaced. That old unit was quick to trigger auxiliary heat anytime the temperature dropped, which led to unnecessary energy use and higher bills. The AS824 handles staging much more intelligently, keeping the system efficient even in colder weather.The app isn’t flashy—and that’s a plus. It’s clean, functional, and does exactly what it’s supposed to without bloated features or gimmicks. I’ve never had an update cause issues or disrupt performance, which is more than I can say for some other “smart” thermostats out there.One of my favorite features is the ability to use a remote sensor. My thermostat is located in a hallway with no vents, so it never gave an accurate read on the rooms I actually live in. With the remote sensor, I can prioritize the temperature in my bedroom—where I actually want comfort—and keep it steady throughout the night.It’s also worth noting that the AS824 was made by the same manufacturer as my HVAC system, so I know it’s built to integrate seamlessly. Since the upgrade, I’ve saved a noticeable amount on energy costs. No complaints here—just solid, efficient performance.
Incredibly Unreliable
09/21/2023

Matt2829288
Edit: So horribly unreliable. Goes offline frequently. How can they not fix the problems with this app over all of this time? Frustrating…I wish i had other options, but I don’t feel like changing my thermostat. Original review: Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages. Edit: Months after my initial review, the same problems discussed above are worse than ever. Really frustrating. Also, pay attention to the reviews - many negative reviews show up as 5 stars. Something fishy going on here…..totally convinced the ratings here are completely bogus.

Developer Response
Thank you for your detailed description of the issue you are experiencing. It sounds like something is not quite right and our developers are investigating it. You can contact our team via phone at: 877-374-0697 for additional assistance.
Incredibly Unreliable
09/21/2023

Matt2829288

Edit: So horribly unreliable. Goes offline frequently. How can they not fix the problems with this app over all of this time? Frustrating…I wish i had other options, but I don’t feel like changing my thermostat. Original review: Occasionally works well, and it is a huge convenience to have. But it goes thru stretches where is has trouble connecting, and then other times, there seems to be very little correlation between the temperatures on the app and those on the thermostat. Well, being off by one degree is manageable, but being off by two degrees……kind of defeats the purpose. I still use it, but it can be really annoying. Edit: I updated my review to lower my ranking by one star because my connection problems have gotten worse. My internet works fine and i’m literally 5 feet away from the thermostat, but i’m getting constant “connection unavailable” messages. Edit: Months after my initial review, the same problems discussed above are worse than ever. Really frustrating. Also, pay attention to the reviews - many negative reviews show up as 5 stars. Something fishy going on here…..totally convinced the ratings here are completely bogus.
Developer Response 07/02/2021
Thank you for your detailed description of the issue you are experiencing. It sounds like something is not quite right and our developers are investigating it. You can contact our team via phone at: 877-374-0697 for additional assistance.
New App Doesn’t Always Work
04/01/2021

Mike1691
The new American Standard app doesn’t work as well. My system has been running all morning and yet the App says the compressor is not running. Well the backup heat is not running so how am I getting heat?The app should be modified to show separate indicators for when the compressor, aux heat (furnace) and the fan are each running. I would find that more useful especially when I am not at home. I would also like to see a better variety of colors used on the history graphs. Some of the colors are too similar and I can’t tell the difference. Agree with others that the Nexia app was more reliable.

Developer Response
We are sorry you are having issues with the new app. The functionality has not changed, only the branding. Our customer support team will be happy to get you back on track. You can contact our team via phone at: 877-374-0697.
New App Doesn’t Always Work
04/01/2021

Mike1691

The new American Standard app doesn’t work as well. My system has been running all morning and yet the App says the compressor is not running. Well the backup heat is not running so how am I getting heat?The app should be modified to show separate indicators for when the compressor, aux heat (furnace) and the fan are each running. I would find that more useful especially when I am not at home. I would also like to see a better variety of colors used on the history graphs. Some of the colors are too similar and I can’t tell the difference. Agree with others that the Nexia app was more reliable.
Developer Response 04/06/2021
We are sorry you are having issues with the new app. The functionality has not changed, only the branding. Our customer support team will be happy to get you back on track. You can contact our team via phone at: 877-374-0697.
Excellent human interface
Jan 25

What name will work??
Our new American standard heat pump was expensive. However, the useability and quality are there. Both the app and wall mounted thermostat are intelligently designed and have a very short learning curve. After our new system was set up and linked to wifi, the technician explained how to program temperature settings. He left, and of course, I quickly forgot! But the app is intuitive enough that I soon had it figured out again and had it doing exactly what I wanted it to do. All remotely. It’s basically the ‘iPhone’ of smart thermostats: very intuitive and you quickly master its use. Well done.

Developer Response
Thank you for your amazing review! We're thrilled to hear you love the app. Your support means a lot to us and motivates us to keep improving.
Excellent human interface
Jan 25

What name will work??

Our new American standard heat pump was expensive. However, the useability and quality are there. Both the app and wall mounted thermostat are intelligently designed and have a very short learning curve. After our new system was set up and linked to wifi, the technician explained how to program temperature settings. He left, and of course, I quickly forgot! But the app is intuitive enough that I soon had it figured out again and had it doing exactly what I wanted it to do. All remotely. It’s basically the ‘iPhone’ of smart thermostats: very intuitive and you quickly master its use. Well done.
Developer Response Feb 4
Thank you for your amazing review! We're thrilled to hear you love the app. Your support means a lot to us and motivates us to keep improving.

Bug fixes and performance improvements

Version 8.9.1

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics