This app will not let me change my password, now I’ll be late because it will not let me change my password. Flex already gave me a card for self pay but can’t login to ResMan Resident Portal.

I paid my rent through the app but then 4 days later got notification that rent wasn’t paid!!!! I alway use our website to pay but remembered we had an app so I used that! NEVER AGAIN WILL I USE THIS APP!! NEVER!!!!! This causes me late fee!!! I can barely even pay my rent and now I have to pay an additional $115. Management has already waved my late fee once in the last 12 months. Unfortunately we can’t do it again. Even though it is your app’s fault!! I didn’t realize that I didn’t get a confirmation nor was the payment taken out of my account!! I am absolutely FURIOUS and will never use your app again to make payments!!!!!

I submitted the payment for the amount owed; however, I subsequently received a three-day notice of eviction stating that I would be evicted if payment was not made within three days. I did not receive any prior notice regarding an issue with the payment. It appears there may have been a problem with the payment processing, potentially related to my bank, but I was not informed of any such issue before receiving the eviction notice. -Super slow and frustrating process throughout--DO NOT RECOMMEND-

I work and live in an apartment complex that uses ResMan for their resident portal and I have to say it was such a relief when this app came out! It has made it so much easier for me and our residents to pay rent and especially to submit work orders. Thank you so much for creating this app!