Like many others, I have spent hundreds of dollars on Bluetooth earpieces. This one is so nearly perfect I have three of them. And the app actually works, helps me find a misplaced device, and is accurate. I have three because on impulse I replaced one I was sure I had lost on the golf course (I always alternate between two). I went back to the course AT NIGHT and in the bushes where I remembered brushing against a branch, there it was. I have never had a complaint about sound quality or break-up. I have to touch my ear to be sure I have it on. Very comfortable even with glasses, exercise, all day use. Many times the reminder feature has prevented my leaving the office while forgetting my phone on my desk or side table. (I’m a doctor, so I can’t forget my tethered phone.) Plantronics has consistently brought DOWN the price while improving quality. Obviously these sturdy gems last for years, and firmware upgrades are a snap. Five stars.Addendum: The FIND MY HEADSET feature has saved me a ton of aggravation, time, and misery.

Compared to other well known brands such as Jabra and even the Plantronics Legend (my favorite up to this point) The Plantronics 5200 is hands down the best headset I’ve owned to date. I would never have imagined being able to replace my Legend with anything better, but they pulled it off with this model. Crystal clear communication on both ends, awesome noise cancellation, and seamless integration with my virtual assistant (Siri). It’s sweat and water resistance, accompanied with the PLT Hub, it just doesn’t get any better at this point, but if I were to be critical at all, it would be the inability to alter headsets assistants voice ie; as with Siri. But certainly not a deal breaker. The only other suggestion I would have, and certainly the more important of the two, is a longer talk time. I’m on the phone a lot through the day for work and a slightly longer talk time would be awesome ie; Jabra Storms 10 hr talk time. Regardless of these issues however, until they find a way to trump the 5200s capabilities, and over the top features, I can earnestly exclaim there’s no better headset out there.

I’ve tried using this app multiple times, and I find that it is completely useless. The icon has nothing to do with what the unit actually does and there’s nothing recognizable about the icon so you would ever connect that it has anything to do with the headset. It’s literally nothing more than garbage where on your phone to collect data and provide you with absolutely zero services to operate your headset. So I shall delete it. And while the sound quality and noise canceling is great on this headset, it completely causes my iPhone 13 pro max to go goofy and switch itself back-and-forth from Bluetooth the speaker to phone so you have to in the course of making or receiving a call reset it back to Bluetooth to sometimes three times per call, so you sound like the idiot going, can you hear me now, oh, I’m so sorry I have so many Bluetooth things they just get confused. It’s not all the Bluetooth things it’s this headset/app. I literally think a Smurfs was contracted to develop this app. Like jokey Smurf. But jokey Smurf with a bad passive aggressive, dark side. It’s like giving me $100 bill that’s been rolled in a pile of Ebola juice. No thanks!!!

This is THE BEST Bluetooth headset I have owned. And I’ve own MANY of the other brands. With those, either the sound fades, the battery doesn’t last long, the noise Cancellation doesn’t work as advertised or the background noise is so loud I have to put my phone on mute when I’m not talking. I never had a Plantronic because I didn’t like the “look”. Well, after owning all the others on the market, Bose Soundsport (2 different ones), 2 Jawbone 2s, iPhone Earbuds, Sennheiser . . . I broke down and got one. I could have saved myself ALOT of money if I had just bought this Voyager. Honestly, it great. Clear sound, no background noise, long battery life . . . If you’re looking for a headset that is functional and works great, get a Plantronics. Forget those others and save yourself some time and money. You won’t regret it. (BTW, I’ll sale you my old ones for cheap if you don’t believe me).