Booker Mobile

Name: Booker Mobile
Rating: 3.9 (856 reviews)
Author: MINDBODY Inc.

Business

Free

856 Ratings
Ages

4+
Years
Category

Business
Developer

MINDBODY Inc.
Language

EN
English
Size

83.9
MB

Manage your business anytime, anywhere with the Booker App! Our app makes it easy for appointment-based businesses to: • View and manage your calendar • Book, update, and cancel appointments • Sell series, gift cards, and products • Take cash, credit cards, checks, gift cards and gift certificates, series, memberships, Groupons, and credit account payments • Apply special discounts and override prices • View and edit customer profiles and notes • View a dashboard report to see how your business is performing • View, edit, and create Services, Employees, Hours of Operations, and work areas where services are performed • And more! Note: The Booker App is only available in English.

Ratings & Reviews

3.9

out of 5

856 Ratings

ABSOLUTELY LOVE
12/09/2017

BeaarHair
I don’t like that I can’t see numbers & emails, especially when I entered them or they are MY clients. I don’t like that the payments recorded in the mobile app do not match the payment displayed on computer connected to it & actually received. I also do not know which notes are private & which notes are presented in the computer booker version regarding formulas & thoughts about clients or why there are things that are only accessible on one or the other. I don’t like that I cannot see the history of services recorded or that if I could see the service history then the price history would still be wrong. & as a busy stylist I rely on the convenience of this app & I assume that is booker’s purpose. To be Convenient. I recognize I AM SPOILED so I rate 4.5/5 because it has made my life so much easier & made me not only build & book/adjust my own appointments wherever whenever but also I’m able to assure my appointments are always correct.
ABSOLUTELY LOVE
12/09/2017

BeaarHair

I don’t like that I can’t see numbers & emails, especially when I entered them or they are MY clients. I don’t like that the payments recorded in the mobile app do not match the payment displayed on computer connected to it & actually received. I also do not know which notes are private & which notes are presented in the computer booker version regarding formulas & thoughts about clients or why there are things that are only accessible on one or the other. I don’t like that I cannot see the history of services recorded or that if I could see the service history then the price history would still be wrong. & as a busy stylist I rely on the convenience of this app & I assume that is booker’s purpose. To be Convenient. I recognize I AM SPOILED so I rate 4.5/5 because it has made my life so much easier & made me not only build & book/adjust my own appointments wherever whenever but also I’m able to assure my appointments are always correct.
A lot of things off
05/29/2021

NewhookA
The app has a difficult time reloading, whether on wifi or not, in the middle of a busy day when my schedule needs to be constantly refreshed, it takes so long to reload so I can see updates. It also doesn’t have the freedom to separate the reservation name from billing name. When someone calls to gift a service, we have to search in notes for the details. Sometimes that intuitive thought doesn’t register in busy moments causing confusion. It also doesn’t restrict clients ability to book online. If a trade worker doesn’t want to work with a client again, that worker can’t be protected from the client rebooking them. They will rebook and then admin has to switch it around and the client gets email notifications, then they switch it back and the unnecessary cycle continues. I know this because I experienced this and wanted a permanent block. That needs to be available.
A lot of things off
05/29/2021

NewhookA

The app has a difficult time reloading, whether on wifi or not, in the middle of a busy day when my schedule needs to be constantly refreshed, it takes so long to reload so I can see updates. It also doesn’t have the freedom to separate the reservation name from billing name. When someone calls to gift a service, we have to search in notes for the details. Sometimes that intuitive thought doesn’t register in busy moments causing confusion. It also doesn’t restrict clients ability to book online. If a trade worker doesn’t want to work with a client again, that worker can’t be protected from the client rebooking them. They will rebook and then admin has to switch it around and the client gets email notifications, then they switch it back and the unnecessary cycle continues. I know this because I experienced this and wanted a permanent block. That needs to be available.
Stressful
03/08/2019

cjs_95
the booker app adds so much extra stress to my booking. I wouldn’t use it but it’s what we use where I work. The app is awful. It logs you out repeatedly and sometimes it just won’t even let me log in for days the app will just go black and force close even if I delete it and redownload it. I have to text my coworkers to view my schedule for me sometimes because this app is awful. I will say it works fine on the computer but sometimes it’s hard to book things and you have to mess around for a while until it will actually let you save it. I personally will not use booker for myself unless it’s required by my place of business. Just get square. It’s so much easier. I never really write reviews but booker wastes so much of my time daily that I needed to. Please fix your app.
Stressful
03/08/2019

cjs_95

the booker app adds so much extra stress to my booking. I wouldn’t use it but it’s what we use where I work. The app is awful. It logs you out repeatedly and sometimes it just won’t even let me log in for days the app will just go black and force close even if I delete it and redownload it. I have to text my coworkers to view my schedule for me sometimes because this app is awful. I will say it works fine on the computer but sometimes it’s hard to book things and you have to mess around for a while until it will actually let you save it. I personally will not use booker for myself unless it’s required by my place of business. Just get square. It’s so much easier. I never really write reviews but booker wastes so much of my time daily that I needed to. Please fix your app.
Poor customer service & over priced.
02/22/2023

Crystalnc704
I’ve been using them since July 2022. It is now February. The app is very time consuming. This seems very complex to navigate to certain things. It’s just a lot of steps. Vagaro pro has probably been the best one that I’ve used and best price. The customer service is poor. He got put on hold for 35 minutes to an hour. They lock you in a contract the contract we have is $540. If you wanna add on another location it has another $540 as you have to have the same level of platform for its location. Even if one is a lot smaller than the other location. I started out very slow at my second location and asked to put a pause on it and they simply said no I couldn’t but I’m in a full contract and there’s no way out of it. I’ve never been locked into a contract with a platform before that I was not able to get out of. I think this is ridiculous and now I want to cancel both and go back to Vagaro.
Poor customer service & over priced.
02/22/2023

Crystalnc704

I’ve been using them since July 2022. It is now February. The app is very time consuming. This seems very complex to navigate to certain things. It’s just a lot of steps. Vagaro pro has probably been the best one that I’ve used and best price. The customer service is poor. He got put on hold for 35 minutes to an hour. They lock you in a contract the contract we have is $540. If you wanna add on another location it has another $540 as you have to have the same level of platform for its location. Even if one is a lot smaller than the other location. I started out very slow at my second location and asked to put a pause on it and they simply said no I couldn’t but I’m in a full contract and there’s no way out of it. I’ve never been locked into a contract with a platform before that I was not able to get out of. I think this is ridiculous and now I want to cancel both and go back to Vagaro.

Fixed an issue where manual card payments could fail at locations with tips turned off, plus general performance and stability improvements.

Version 9.4.1

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content