Tide Cleaners | Dry Cleaning

Name: Tide Cleaners | Dry Cleaning
Rating: 4.9 (6230 reviews)
Author: The Procter & Gamble Company

Dry Cleaning & Laundry Service

Only for iPhone

Free

6.2K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

The Procter & Gamble Company
Language

EN
English
Size

95.3
MB

iPhone

Get service that suits you from Tide Cleaners, the #1 dry cleaner. We're talking easy laundry pick up and delivery, dry cleaning coupons, detailed order tracking, and more, all in one convenient laundry app. SAVE TIME WITH DELIVERY Save yourself a trip and get your laundry and dry cleaning delivered to your door, building, or campus. Download our laundry service app to schedule your first pickup today. GET PERSONALIZED SERVICE Find dry cleaners near you with extended hours and fast turnaround times - even same day service at some stores. We also walk you through setting your preferences, for a quality clean every time. CHOOSE QUALITY CLEAN & CARE At Tide Cleaners, we keep your clothes looking newer, 50% longer.* Here are the services we offer: -Dry cleaning - think suits, dresses, and more -Wash and fold - that’s your everyday laundry -Outerwear cleaning - from leather jackets to fur coats -Household items cleaning - like comforters and curtains -Alterations and repairs - we even fix buttons for free Learn more about our services at tidecleaners.com and download the app to get started! GET EASY ORDER SUPPORT FAST Help is never far away in our laundry services app. Changing payment methods and managing orders is easy. Want a refresh on how delivery works or have questions about your order? We'll guide you to the right place. *6 cycles at Tide Cleaners vs. 4 cycles home laundering using the leading baking soda detergent

Ratings & Reviews

4.9

out of 5

6.2K Ratings

App just keeps spinning and spinning
08/30/2024

Susieksa
The tide cleaners program is great - if only the app would work. It just keeps spinning and spinning on the Home Screen. I tried to login in my phone and the same thing happened. He’s going old school and having to make a phone call to schedule laundry pickup. So much for the new technology.UPDATE:I sent an email to P&G IT support about the problem and they responded right away even though it was a Sunday. Not only did they fix the issues with the App but they went out of their way to find my son’s laundry. They reached out to him to make sure he had his clean clothes! They are ROCK STARS for helping us as the local number didn’t respond. This TIDE program is great for my college son and the app keeps improving! Many thanks to Mike and his team at P&G!!!

Developer Response
Thank you for your patience with us as we worked through this issue! We are grateful your Son trusts us with their laundry needs and thank you for sticking with us as we work to improve.
App just keeps spinning and spinning
08/30/2024

Susieksa

The tide cleaners program is great - if only the app would work. It just keeps spinning and spinning on the Home Screen. I tried to login in my phone and the same thing happened. He’s going old school and having to make a phone call to schedule laundry pickup. So much for the new technology.UPDATE:I sent an email to P&G IT support about the problem and they responded right away even though it was a Sunday. Not only did they fix the issues with the App but they went out of their way to find my son’s laundry. They reached out to him to make sure he had his clean clothes! They are ROCK STARS for helping us as the local number didn’t respond. This TIDE program is great for my college son and the app keeps improving! Many thanks to Mike and his team at P&G!!!
Developer Response 09/06/2024
Thank you for your patience with us as we worked through this issue! We are grateful your Son trusts us with their laundry needs and thank you for sticking with us as we work to improve.
Great service in store
08/17/2024

Plantlady425
I visited the other day for drop off which was made seamless and I did not catch her name that day but she was great. Today I made sure to get a name and had a fantastic experience with Lindsay. She was incredibly friendly, helpful, and made sure to address all of my questions and I never had to leave my car. The service was quick, and the quality of the cleaning was exceptional. I was highly impressed with the overall Lindsay’s customer service and professionalism. I had a positive experience and will definitely be returning in the future. Thank you to Lindsay and the entire team for their outstanding service! I now understand how the 24/7 service works as well.

Developer Response
Thank you for your kind feedback! We are so pleased you enjoyed your experience - thank you for trusting us with your garments!
Great service in store
08/17/2024

Plantlady425

I visited the other day for drop off which was made seamless and I did not catch her name that day but she was great. Today I made sure to get a name and had a fantastic experience with Lindsay. She was incredibly friendly, helpful, and made sure to address all of my questions and I never had to leave my car. The service was quick, and the quality of the cleaning was exceptional. I was highly impressed with the overall Lindsay’s customer service and professionalism. I had a positive experience and will definitely be returning in the future. Thank you to Lindsay and the entire team for their outstanding service! I now understand how the 24/7 service works as well.
Developer Response 08/23/2024
Thank you for your kind feedback! We are so pleased you enjoyed your experience - thank you for trusting us with your garments!
Best Cleaners in Peoria, Az
04/08/2024

clarrebell
I have been a customer for about 9 months. I moved from an area where I had been a customer of a family owned operation for 52 years! I always considered them to be the best cleaners in the country!After Tides cleaners removed a spot on a St. John’s knit, without me pointing it out, as the my old cleaner had advised it couldn’t be removed. I kept hoping one day a miracle would happen and it did! I put in with my cleaning and forgot to mention the spot but when it was returned I look for and it had been removed from the garment! I was so thrilled that I kept the item and I found a dry cleaner who could preform miracles!Thank you Tides Cleaners!

Developer Response
Thank you for a wonderful review! We do our best to deliver superior service each and every time. Thank you for trusting us with your garments!
Best Cleaners in Peoria, Az
04/08/2024

clarrebell

I have been a customer for about 9 months. I moved from an area where I had been a customer of a family owned operation for 52 years! I always considered them to be the best cleaners in the country!After Tides cleaners removed a spot on a St. John’s knit, without me pointing it out, as the my old cleaner had advised it couldn’t be removed. I kept hoping one day a miracle would happen and it did! I put in with my cleaning and forgot to mention the spot but when it was returned I look for and it had been removed from the garment! I was so thrilled that I kept the item and I found a dry cleaner who could preform miracles!Thank you Tides Cleaners!
Developer Response 05/01/2024
Thank you for a wonderful review! We do our best to deliver superior service each and every time. Thank you for trusting us with your garments!
Mechanicsburg Pa is a bad location!
12/12/2024

LkHaze
I went there to set up an account & even brought clothes to get them dry cleaned & nobody was there to help me! App was very confusing to get started to the point I wasn’t able to get it started! I should have known something was up when I enter the building & it had a ring camera for you to press in order to talk to someone! Ring camera was poorly set up! Person at end of other side didn’t know what he was doing! Very unprofessional! He couldn’t hear me properly due to ring camera being poorly set up! Definitely not a good way to attract new customers! I do not recommend this location for anyone until they are able to fully have someone available to help new customers! The owner of this place should be ashamed for how it being ran! I would give this a zero star rating if it would let me! It just a poorly manage business!

Developer Response
Hi there. Thank you for taking the time to share about your experience and I am truly sorry for the frustration you experienced. My name is Priscilla and I'd like to chat with you further if you're interested. Please drop me a note at TCS-AppReviews@groups.pg.com and include the phone number on your account. Thank you for your patience and I look forward to connecting.
Mechanicsburg Pa is a bad location!
12/12/2024

LkHaze

I went there to set up an account & even brought clothes to get them dry cleaned & nobody was there to help me! App was very confusing to get started to the point I wasn’t able to get it started! I should have known something was up when I enter the building & it had a ring camera for you to press in order to talk to someone! Ring camera was poorly set up! Person at end of other side didn’t know what he was doing! Very unprofessional! He couldn’t hear me properly due to ring camera being poorly set up! Definitely not a good way to attract new customers! I do not recommend this location for anyone until they are able to fully have someone available to help new customers! The owner of this place should be ashamed for how it being ran! I would give this a zero star rating if it would let me! It just a poorly manage business!
Developer Response 12/19/2024
Hi there. Thank you for taking the time to share about your experience and I am truly sorry for the frustration you experienced. My name is Priscilla and I'd like to chat with you further if you're interested. Please drop me a note at TCS-AppReviews@groups.pg.com and include the phone number on your account. Thank you for your patience and I look forward to connecting.

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

Version 1.33.0

Nov 18

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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Developer Website

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Tide Cleaners | Dry Cleaning

Dry Cleaning & Laundry Service

Ratings & Reviews

What’s New

Version 1.33.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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