Mi Triple-S

Name: Mi Triple-S
Rating: 3.7 (19 reviews)
Author: Triple-S Salud, Inc.

Your health in your hands

Only for iPhone

Free · Designed for iPhone

19 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

Triple-S Salud, Inc.
Size

180.4
MB

iPhone

Have access to your health information from your mobile! - Your digital plan ID card and coverage certification are always ready and handy to send by email to your provider. - Pay fast and conveniently your healthcare plan bill. - Find providers’ information. - Access all your healthcare plan information, health services received and savings. - View the status of pre-authorizations, drug lists, lab results, and receive clinical alerts. - Communicate with a nurse via chat. - View important messages and relevant articles. - Submit reimbursements. - Contact us when you need help. - Find the physical addresses, telephone numbers and service hours of all our offices.

Ratings & Reviews

3.7

out of 5

19 Ratings

Useful
02/26/2024

Mimi.floyd
So I do find it annoying to have to login every single time, it has been useful. I am able to pull up my digital card look at premium and also submit reimbursements through the portal. Having a family at five makes it easy to manage these things.
Useful
02/26/2024

Mimi.floyd

So I do find it annoying to have to login every single time, it has been useful. I am able to pull up my digital card look at premium and also submit reimbursements through the portal. Having a family at five makes it easy to manage these things.
Annoying and not user friendly
6d ago

L.A. Gonzalez
I can’t believe this is a real app in 2026. How is there no Face ID support? No “remember me” button? If I don’t have the energy to log in each time i want to review my details and i’m a 20 year old, i couldn’t even imagine someone older taking advantage of this. Seriously lackluster and disappointing.
Annoying and not user friendly
6d ago

L.A. Gonzalez

I can’t believe this is a real app in 2026. How is there no Face ID support? No “remember me” button? If I don’t have the energy to log in each time i want to review my details and i’m a 20 year old, i couldn’t even imagine someone older taking advantage of this. Seriously lackluster and disappointing.
Useful but seriously lacking
12/04/2022

polyxendi
It’s very useful to have your digital cards with you on your smartphone - I’ve gotten rid of my wallet altogether, and it’s apps like this that have helped me do it. So, thanks for that.HOWEVER, it is a real, royal pain in the behind to have to sign in EVERY. SINGLE. TIME. you need to see/use your card. We are two weeks away from the year of our Lord 2023 - why doesn’t this app have FaceID sign in? It is insanely annoying.Also, not all my dependents show up. My children come up in my app, but not my wife. Alternatively, only mu wife shows up in *her* app and not our kids (or me). It’s incredibly inconvenient.Third, and lastly (for now), is that the “Send Card” option hasn’t worked consistently for me. My healthcare professionals have complained that they don’t get the card, they get some message saying that I have the card or something. I’ve had to screenshot and send WAY too much for an app that has a “Send Card” option.Fix this and you have a winning app on your hands.TL;DR ==> as useful as it may be, app has deep inconveniences that tarnish user experience
Useful but seriously lacking
12/04/2022

polyxendi

It’s very useful to have your digital cards with you on your smartphone - I’ve gotten rid of my wallet altogether, and it’s apps like this that have helped me do it. So, thanks for that.HOWEVER, it is a real, royal pain in the behind to have to sign in EVERY. SINGLE. TIME. you need to see/use your card. We are two weeks away from the year of our Lord 2023 - why doesn’t this app have FaceID sign in? It is insanely annoying.Also, not all my dependents show up. My children come up in my app, but not my wife. Alternatively, only mu wife shows up in *her* app and not our kids (or me). It’s incredibly inconvenient.Third, and lastly (for now), is that the “Send Card” option hasn’t worked consistently for me. My healthcare professionals have complained that they don’t get the card, they get some message saying that I have the card or something. I’ve had to screenshot and send WAY too much for an app that has a “Send Card” option.Fix this and you have a winning app on your hands.TL;DR ==> as useful as it may be, app has deep inconveniences that tarnish user experience
Complete and utter incompetence
03/06/2024

Limeshark47
Cannot sign in because every time I do, the app just shows it’s under maintenance. Cannot sign in online because every time I do it redirects me to an access denied after a few seconds. Used to have autopay but that magically disappeared. They send poorly formatted letters that jumble dates and amounts (for example “you payment of March 6th is due on $546” and random errors as such. There is absolutely no quality control with their site, customer communication, nor their app, nor do they seem to care. Moving on to other carrier now because this is unusable and has been a struggle for over two years now.Update - Talked to Triple-S insurance.Was on the line with them for about 20 minutes after going through the robot.They said there is “no balance” on the account after asking if I have any overdue payments. Also the representative said they cannot see anything about any letters ever having been sent to us from Triple-S. When asked about why I cannot login to their app which has been “under maintenance” during the last two weeks (where account information can been seen and payments can be made) he replied “we’re avoiding the app”.When I asked why I cannot login to the website to see my account he said “your account is cancelled and that’s why you cannot login”. I asked why it was canceled, since we’re on autopay and if there’s a payment that needs to be made I would happily do it if any of their systems would allow me to do so. I asked since when our account has been cancelled to which he replied “since January 1st”. When I inquired how that’s possible, where our auto-payments have been doing, and why I haven’t been informed that my entire family does not have health insurance for a quarter of the year and what would happen if someone needed to go to the hospital a month ago, he said he’ll “look into it” and then put me on hold (again). He then returned and then hung up immediately.
Complete and utter incompetence
03/06/2024

Limeshark47

Cannot sign in because every time I do, the app just shows it’s under maintenance. Cannot sign in online because every time I do it redirects me to an access denied after a few seconds. Used to have autopay but that magically disappeared. They send poorly formatted letters that jumble dates and amounts (for example “you payment of March 6th is due on $546” and random errors as such. There is absolutely no quality control with their site, customer communication, nor their app, nor do they seem to care. Moving on to other carrier now because this is unusable and has been a struggle for over two years now.Update - Talked to Triple-S insurance.Was on the line with them for about 20 minutes after going through the robot.They said there is “no balance” on the account after asking if I have any overdue payments. Also the representative said they cannot see anything about any letters ever having been sent to us from Triple-S. When asked about why I cannot login to their app which has been “under maintenance” during the last two weeks (where account information can been seen and payments can be made) he replied “we’re avoiding the app”.When I asked why I cannot login to the website to see my account he said “your account is cancelled and that’s why you cannot login”. I asked why it was canceled, since we’re on autopay and if there’s a payment that needs to be made I would happily do it if any of their systems would allow me to do so. I asked since when our account has been cancelled to which he replied “since January 1st”. When I inquired how that’s possible, where our auto-payments have been doing, and why I haven’t been informed that my entire family does not have health insurance for a quarter of the year and what would happen if someone needed to go to the hospital a month ago, he said he’ll “look into it” and then put me on hold (again). He then returned and then hung up immediately.

New functionalities and improvements on this version: - Coverage certification now available for Postal (employees, retirees and Medicare Part D eligible retirees, and their dependents). - Benefits information now available for Medicare Advantage members. - Performance improvements and minor fixes.

Version 5.4.0

Jan 13

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics